|First if you have two antivius programs (Nortons and McAfee) you need to uninstall one of them. They will conflict and cause many problems although redirects is not one of them. If you choose to uninstall Nortons be sure to use their removal tool for your particular version of Nortons or you may lose you internet connectivity. |
Please run RSIT.exe by random/random and post its logs.
Download random's system information tool (RSIT) by random/random from the following link and save it to your desktop.
1. Double click on RSIT.exe to launch program.
2.(Vista Users Only) Right click on the RSIT.exe icon and select "Run as Administrator" to run the program.
3. Click Continue at the disclaimer screen.
4. Your firewall may alert you that RSIT is requesting Internet access. Please allow it.
5.Once it has finished, two logs will open: log.txt<-- this will be maximized and info.txt<-- this will be minimized. Both logs will be located at C:\RSIT.exe.
Download RootRepeal from one of the links on the rootrepeal download page. It can be downloaded as a .rar or .zip file which ever you like. If you get a bandwidth problem notice just try another link.
Extract the RootRepeal.exe file from the RAR or ZIP and save the EXE file to your Desktop.
Disable your antivirus, antispyware, and firewalls before continuing or they may block RootRepeal from running properly.
Now run the RootRepeal.exe program by double clicking on it.
On the botton click the Files tab and then click the Scan button
A Select Drives form will open. Select all of your drives by checking the boxes and then click ok.
It will start scanning. It may take a while to finish depending on how many drives, files and folder you have so be patient and wait on it.
When it finishes click “save report” and save at a easy place to locate such as your desktop. Save it as Rrlog.txt.
Place post the log that was produced to the forum.