Packed Generic 200 virus! Help!!!

March 1, 2009 at 15:24:31
Specs: Windows Vista
Hey Guys!

I know from doing a lil looking around on this site that this virus has been mentioned before but I was hoping someone could help me out specifically with the removal of the virus.

Would be VERY much appreciated, the bugger is ruining my life!!!

Cheers ppl


See More: Packed Generic 200 virus! Help!!!

Report •


#1
March 1, 2009 at 16:23:38
Please download Malwarebytes' Anti-Malware from one of these sites:

MalwareBytes1

MalwareBytes2

Rename the setup file, mbam-setup.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename mbam-setup.exe to tool.exe> click save.

1. Double Click tool.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.


If Malwarebytes installed but will not run navigate to this folder:

C:\Programs Files\Malwarebytes' AntiMalware

Rename all the .exe files in the MAlwarebytes' Anti-Malware folder and try to run it again.

Please download and install the latest version of HijackThis v2.0.2:


Download the "HijackThis" Installer from this link:
Hijack This

Rename the setup file, HJTInstall.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename HJTInstall.exe to tools.exe> click save.
1. Save " tools.exe" to your desktop.
2. Double click on tools.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


Report •

#2
March 2, 2009 at 14:35:39
Malwarebytes' Anti-Malware 1.34
Database version: 1749
Windows 6.0.6001 Service Pack 1

02/03/2009 22:21:49
mbam-log-2009-03-02 (22-21-49).txt

Scan type: Quick Scan
Objects scanned: 53476
Time elapsed: 4 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\drivers\gaopdxfphrexiv.sys (Trojan.Agent) -> Quarantined and deleted successfully.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:32:21, on 02/03/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Ashley\Desktop\tools.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig/dell?hl=...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe" /automount
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O13 - Gopher Prefix:
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_2ba5baa4\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_2ba5baa4\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

--
End of file - 7866 bytes


Report •

#3
March 2, 2009 at 14:50:54
Your java is out of date and may have been exploited.
Download the latest version of java from this link Java
Click on the JRE 6 Update 11 download button.
Check the box that says: "Accept License Agreement". The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it.
Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed
Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.

Please download ComboFix to the desktop from one of the following links:

Link1

Link 2

Link 3

Rename the setup file, combofix.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename combofix.exe to toolb.exe> click save.

Combofix is a powerful tool so follow the instructions exactly or you could damage your computer.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

In your case to run Combofix do the following:
1. Go offline turn off your Norton antivirus, Windows Defender, Ad-Aware and any other antispyware that you may have.
2. Run Combofix by double clicking the toolb.exe icon on your desktop and save its log.
3. Restart the computer to get the antivirus running again but leave the antispyware programs off until we get the computer cleaned.
4. Post the Combofix log.


Remember to re-enable the protection again afterwards before connecting to the Internet.


Report •

Related Solutions

#4
March 2, 2009 at 15:45:20
ComboFix 09-03-02.01 - Ashley 2009-03-02 23:35:16.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.1008 [GMT 0:00]
Running from: c:\users\Ashley\Downloads\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\gaopdxcounter
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2009-02-02 to 2009-03-02 )))))))))))))))))))))))))))))))
.

2009-03-02 23:20 . 2009-03-02 23:20 <DIR> d-------- c:\program files\Sun
2009-03-02 23:19 . 2009-03-02 23:19 410,984 --a------ c:\windows\System32\deploytk.dll
2009-02-27 22:45 . 2009-02-27 22:45 <DIR> d-------- c:\users\All Users\ESET
2009-02-27 22:45 . 2009-02-27 22:45 <DIR> d-------- c:\programdata\ESET
2009-02-27 22:25 . 2009-02-27 22:25 <DIR> d-------- c:\users\Ashley\AppData\Roaming\Malwarebytes
2009-02-27 22:25 . 2009-02-27 22:25 <DIR> d-------- c:\users\All Users\Malwarebytes
2009-02-27 22:25 . 2009-02-27 22:25 <DIR> d-------- c:\programdata\Malwarebytes
2009-02-27 22:25 . 2009-02-27 22:25 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-02-27 22:25 . 2009-02-11 10:19 38,496 --a------ c:\windows\System32\drivers\mbamswissarmy.sys
2009-02-27 22:25 . 2009-02-11 10:19 15,504 --a------ c:\windows\System32\drivers\mbam.sys
2009-02-24 22:01 . 2009-01-18 21:35 15,688 --a------ c:\windows\System32\lsdelete.exe
2009-02-24 21:28 . 2009-02-24 21:28 <DIR> d--h-c--- c:\users\All Users\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-24 21:28 . 2009-02-24 21:28 <DIR> d--h-c--- c:\programdata\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-24 21:27 . 2009-02-24 21:28 <DIR> d-------- c:\users\All Users\Lavasoft
2009-02-24 21:27 . 2009-02-24 21:28 <DIR> d-------- c:\programdata\Lavasoft
2009-02-24 21:27 . 2009-02-24 21:27 <DIR> d-------- c:\program files\Lavasoft
2009-02-24 20:35 . 2009-02-24 20:35 <DIR> dr------- c:\program files\Norton Support
2009-02-23 16:52 . 2009-02-23 16:52 <DIR> d-------- c:\program files\VideoTools
2009-02-13 00:36 . 2009-02-13 00:36 <DIR> d-------- c:\users\Ashley\AppData\Roaming\OtakuSoftware
2009-02-11 23:09 . 2008-04-17 13:12 107,368 --a------ c:\windows\System32\GEARAspi.dll
2009-02-11 23:09 . 2008-04-17 13:12 15,464 --a------ c:\windows\System32\drivers\GEARAspiWDM.sys
2009-02-11 23:08 . 2009-02-11 23:09 <DIR> d-------- c:\users\All Users\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-02-11 23:08 . 2009-02-11 23:09 <DIR> d-------- c:\programdata\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-02-11 23:08 . 2009-02-11 23:09 <DIR> d-------- c:\program files\iTunes
2009-02-11 23:08 . 2009-02-11 23:08 <DIR> d-------- c:\program files\iPod
2009-02-11 23:07 . 2009-02-11 23:08 <DIR> d-------- c:\users\All Users\Apple Computer
2009-02-11 23:07 . 2009-02-11 23:08 <DIR> d-------- c:\programdata\Apple Computer
2009-02-11 23:07 . 2009-02-11 23:07 <DIR> d-------- c:\program files\QuickTime
2009-02-04 20:37 . 2009-02-04 20:37 <DIR> d-------- c:\program files\Common Files\Windows Live
2009-02-03 00:32 . 2009-02-03 00:32 <DIR> d-------- c:\users\Ashley\AppData\Roaming\Apple Computer
2009-02-03 00:31 . 2009-02-11 23:09 <DIR> d----c--- c:\windows\System32\DRVSTORE
2009-02-03 00:30 . 2009-02-03 00:30 <DIR> d-------- c:\program files\Bonjour
2009-02-03 00:28 . 2009-02-03 00:28 <DIR> d-------- c:\program files\Apple Software Update
2009-02-03 00:27 . 2009-02-03 00:27 <DIR> d-------- c:\users\All Users\Apple
2009-02-03 00:27 . 2009-02-03 00:27 <DIR> d-------- c:\programdata\Apple
2009-02-03 00:27 . 2009-02-11 23:08 <DIR> d-------- c:\program files\Common Files\Apple

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-02 23:19 --------- d-----w c:\program files\Java
2009-03-02 09:06 996 ----a-w c:\users\Ashley\AppData\Roaming\wklnhst.dat
2009-02-23 16:53 --------- d-----w c:\users\Ashley\AppData\Roaming\uTorrent
2009-02-11 22:50 --------- d-----w c:\program files\Google
2009-02-11 17:48 --------- d--h--w c:\program files\InstallShield Installation Information
2009-01-13 17:15 --------- d-----w c:\users\Ashley\AppData\Roaming\Template
2009-01-09 17:57 716,272 ----a-w c:\windows\system32\drivers\sptd.sys
2009-01-09 17:42 --------- d-----w c:\users\Ashley\AppData\Roaming\DAEMON Tools Pro
2009-01-09 17:24 --------- d-----w c:\programdata\Roxio
2009-01-09 03:56 --------- d-----w c:\program files\Intel
2009-01-09 03:43 --------- d-----w c:\program files\SystemRequirementsLab
2009-01-09 03:42 --------- d-----w c:\users\Ashley\AppData\Roaming\SystemRequirementsLab
2009-01-08 00:28 737,280 ----a-w c:\windows\iun6002.exe
2009-01-06 13:57 --------- d-----w c:\program files\uTorrent
2008-12-16 11:27 993,816 ----a-w c:\windows\System32\igxpun.exe
2008-12-02 12:49 8,198,680 ----a-w c:\windows\System32\TVWSetup.exe
2008-12-02 12:49 668,696 ----a-w c:\windows\System32\igfxcfg.exe
2008-12-02 12:49 252,952 ----a-w c:\windows\System32\igfxsrvc.exe
2008-12-02 12:49 173,592 ----a-w c:\windows\System32\hkcmd.exe
2008-12-02 12:49 172,568 ----a-w c:\windows\System32\igfxext.exe
2008-12-02 12:49 150,552 ----a-w c:\windows\System32\igfxpers.exe
2008-12-02 12:49 141,848 ----a-w c:\windows\System32\igfxtray.exe
2008-12-02 12:40 155,648 ----a-w c:\windows\System32\igfxCoIn_v1608.dll
2008-12-02 12:33 3,821,568 ----a-w c:\windows\System32\igdumd32.dll
2008-12-02 12:31 1,498,564 ----a-w c:\windows\System32\igkrng400.bin
2008-12-02 12:27 536,576 ----a-w c:\windows\System32\igdumdx32.dll
2008-12-02 12:22 2,580,480 ----a-w c:\windows\System32\igd10umd32.dll
2008-12-02 12:13 4,112,384 ----a-w c:\windows\System32\ig4icd32.dll
2008-12-02 12:13 2,674,688 ----a-w c:\windows\System32\ig4dev32.dll
2008-12-02 12:04 398,336 ----a-w c:\windows\System32\TVWizudlg.exe
2008-12-02 12:03 59,392 ----a-w c:\windows\System32\oemdspif.dll
2008-12-02 12:03 257,536 ----a-w c:\windows\System32\igfxTMM.dll
2008-12-02 12:03 23,552 ----a-w c:\windows\System32\igfxexps.dll
2008-12-02 12:03 200,192 ----a-w c:\windows\System32\igfxpph.dll
2008-12-02 12:03 140,288 ----a-w c:\windows\System32\igfxtvcx.dll
2008-12-02 12:02 94,208 ----a-w c:\windows\System32\hccutils.dll
2008-12-02 12:02 51,712 ----a-w c:\windows\System32\igfxsrvc.dll
2008-12-02 12:02 5,702,656 ----a-w c:\windows\System32\igfxress.dll
2008-12-02 12:02 210,432 ----a-w c:\windows\System32\igfxdev.dll
2008-12-02 12:02 130,048 ----a-w c:\windows\System32\igfxdo.dll
2008-12-02 12:00 319,456 ----a-w c:\windows\System32\difxapi.dll
2008-01-21 02:43 174 --sha-w c:\program files\desktop.ini
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-21 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-06-30 196608]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-08-29 442460]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-10-03 178712]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-08-05 3563520]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2008-05-09 126976]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-26 206064]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-12-02 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-12-02 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-12-02 150552]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-06 290088]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-01-18 506712]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-02 148888]

c:\users\Ashley\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-07-15 1226024]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2008-05-02 1211472]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-10-28 16:34 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.divxa32"= msaud32_divx.acm

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{4831DA33-6DDD-47EA-BB2D-2469E9A55B0B}"= UDP:c:\program files\Dell Video Chat\DellVideoChat.exe:Dell Video Chat
"{8A5324B7-4942-47F3-B2E2-4840D1052F72}"= TCP:c:\program files\Dell Video Chat\DellVideoChat.exe:Dell Video Chat
"{B7D6E168-B32D-4A8E-850A-DE3F03101E44}"= c:\program files\Dell\MediaDirect\MediaDirect.exe:Dell MediaDirect
"{F903E2BD-53CB-4D17-BFA3-67286DFECA70}"= c:\program files\Dell\MediaDirect\PCMService.exe:CyberLink PowerCinema Resident Program
"{103A72D1-77A9-46C6-A9E9-AA209A486D3E}"= c:\program files\Dell\MediaDirect\Kernel\DMP\CLBrowserEngine.exe:Cyberlink Media Server Browser Engine
"{5F806B63-3093-42E5-89D0-BA244B3B8A0F}"= c:\program files\Dell\MediaDirect\Kernel\DMS\CLMSService.exe:CyberLink Media Server
"{34EE3DD2-5321-48F7-8020-D71902625005}"= UDP:c:\program files\uTorrent\uTorrent.exe:µTorrent (TCP-In)
"{BB75DE82-F0B2-497E-BDC5-88F7BA18AC3D}"= TCP:c:\program files\uTorrent\uTorrent.exe:µTorrent (UDP-In)
"{7B9C8021-4ABF-4C2A-B62E-5A983DCD70CA}"= UDP:c:\program files\Kontiki\KService.exe:Delivery Manager Service
"{4E6C49CC-D35D-434C-8BF3-7C1EF9627572}"= TCP:c:\program files\Kontiki\KService.exe:Delivery Manager Service
"{6AF6A4C4-E5A7-453A-86B0-B913C919E91C}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{DEE5F913-CC28-4012-B3D7-B555F420E8FB}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{161C1255-968B-45CF-A134-47847E9696EC}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{9EFF87FB-2585-4F45-A01E-40A7CD15D8CC}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\drivers\NIS\1002000.007\BHDrvx86.sys [2008-12-21 255536]
R1 ccHP;Symantec Hash Provider;c:\windows\System32\drivers\NIS\1002000.007\cchpx86.sys [2008-12-21 362544]
R1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090217.002\IDSvix86.sys [2009-02-19 292912]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_2ba5baa4\AEstSrv.exe [2008-10-29 73728]
R2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-05-02 161048]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2009-01-18 921936]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe [2008-12-21 115560]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-03-01 101936]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\System32\drivers\IntcHdmi.sys [2008-09-22 112128]
R3 itecir;ITECIR Infrared Receiver;c:\windows\System32\drivers\itecir.sys [2008-10-29 54784]
R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\System32\drivers\k57nd60x.sys [2008-10-29 203264]
R3 SYMNDISV;SYMNDISV;c:\windows\System32\drivers\NIS\1002000.007\symndisv.sys [2008-12-21 40496]

--- Other Services/Drivers In Memory ---

*Deregistered* - SymEFA

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1354780b-de77-11dd-aa9d-0021708157fe}]
\shell\AutoRun\command - F:\autorun.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1c066e93-e8b9-11dd-896a-0021708157fe}]
\shell\AutoRun\command - H:\laucher.exe
.
Contents of the 'Scheduled Tasks' folder

2009-03-02 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-01-18 21:34]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-AlcoholAutomount - c:\program files\Alcohol Soft\Alcohol 120\axcmd.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4081029
uInternet Settings,ProxyOverride = *.local
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll
FF - ProfilePath - c:\users\Ashley\AppData\Roaming\Mozilla\Firefox\Profiles\3jvlxxao.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-02 23:37:24
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-03-02 23:38:24
ComboFix-quarantined-files.txt 2009-03-02 23:38:21

Pre-Run: 34,493,083,648 bytes free
Post-Run: 34,561,699,840 bytes free

205


Report •

#5
March 2, 2009 at 19:20:06
Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.


Download ATF Cleaner from this link:
http://www.majorgeeks.com/ATF_Cleaner_d4949.html
Run ATF-Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Run an online scan with Kaspersky from the following link:
Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
3.Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
4. Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
5. Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
6. Click View scan report at the bottom.
7. Click the Save Report As... button.
8. Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.
**Note**

To optimize scanning time and produce a more sensible report for review:
Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.


Report •

#6
March 3, 2009 at 07:54:28
Tuesday, March 3, 2009
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, March 03, 2009 09:47:48
Records in database: 1864800
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area My Computer
C:\
D:\
E:\
Scan statistics
Files scanned 94216
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 02:23:53

No malware has been detected. The scan area is clean.
The selected area was scanned.


Report •

#7
March 4, 2009 at 14:16:46
Your computer appears to be clean


Go to start> run> type in combofix /u (note the space after combofix) then press enter> run. This will uninstall combofix so give the uninstaller a minute to run.

Go to start> control panel> add/remove programs and uninstall these programs:

Hijack This

Malwarebytes

Kaspersky

You should keep AFT Cleaner and run it weekly.


You should consider adding "Spywareblaster" to your arsenol of antispyware tools, you can download it from this link Spywareblaster

Just download it,install it, and update it. Its free and runs in the background, so you don't actually run it, and re-writes malicious script before it can install on your computer. Look for updates weekly as there is no auto-update on the free version.

How is the computer operating?


Report •

#8
March 4, 2009 at 14:49:58
Can I not keep Malwarebytes? Do I have to uninstall it?

Well, it seems like the virus has now gone. I'm not getting redirected to any sites whenever I press enter. Norton is notifying me of its prescence and then telling me its got rid of it. And I am able to update Norton and other programs in my arsenol, nothing's blocking me from doing it.

So yes, I think it has gone!

Just wanna say thankyou thankyou thankyou for taking the time and effort to help me out personally, its been a great help and saved my comp from beimg crap!

Thanks again


Report •

#9
March 4, 2009 at 14:51:08
*Norton ISNT notifying me of its presence anymore (which is a good thing)

Report •

#10
March 4, 2009 at 14:59:02
Yes you can keep Malwarebytes. If you decide to use it again up date it as it is very frequently updated.

Glad we could help.


Report •

#11
March 25, 2009 at 22:26:48
what should i do next?
here's my log :
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:24:46 PM, on 3/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\svk.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Documents and Settings\pops\Local Settings\Application
Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Styler\Styler.exe
C:\Program Files\Norton Internet Security\AddOns\Norton
AddOn Pack\Engine\3.1.0.8\ccProxy.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet
Security\Engine\16.2.0.7\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\Program Files\Norton Internet
Security\Engine\16.2.0.7\ccSvcHst.exe
C:\Program Files\Norton Internet Security\AddOns\Norton
AddOn Pack\Engine\3.1.0.8\ccEmFlSv.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\WINDOWS\System32\NOTEPAD.EXE
C:\Documents and Settings\pops\Local Settings\Application
Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\pops\Local Settings\Application
Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\pops\Local Settings\Application
Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\pops\Local Settings\Application
Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\pops\Desktop\tool.exe
C:\Program Files\Norton Internet
Security\Engine\16.2.0.7\OCSCtl.exe
C:\Program Files\Norton Internet
Security\Engine\16.2.0.7\HSLoader.exe

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-
8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet
Security\Engine\16.2.0.7\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-
6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton
Internet Security\Engine\16.2.0.7\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-
D4DAF1D92D43} - C:\Program
Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-
FFB09D4B49CA} - C:\Program Files\Norton Internet
Security\Engine\16.2.0.7\coIEPlg.dll
O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-
A203D1E04F75} - C:\Program Files\Styler\TB\StylerTB.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Vistadrv] C:\Documents and
Settings\pops\Desktop\Installer to copy\Vista Drive
Status\Vista Drive Status\vsdrv.exe
O4 - HKLM\..\Run: [svk] C:\WINDOWS\system32\svk.exe \u
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware]
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
/install /silent
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program
Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [Google Update] "C:\Documents and
Settings\pops\Local Settings\Application
Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [] (User 'NETWORK
SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
O4 - Startup: Styler.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-
00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-
4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-
f2ba38496583} - C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
{e2e2dd38-d088-4134-82b7-f2ba38496583} -
C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-
69640C9732AB} - C:\Program Files\Norton Internet
Security\Engine\16.2.0.7\coIEPlg.dll
O22 - SharedTaskScheduler: Fences - {EC654325-1273-
C2A9-2B7C-45A29BCE2FBD} - C:\Program
Files\Stardock\Fences\DesktopDock.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -
C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner -
C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Network Proxy (ccProxy) -
Symantec Corporation - C:\Program Files\Norton Internet
Security\AddOns\Norton AddOn
Pack\Engine\3.1.0.8\ccProxy.exe
O23 - Service: LightScribeService Direct Disc Labeling
Service (LightScribeService) - Hewlett-Packard Company -
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton Internet Security - Symantec
Corporation - C:\Program Files\Norton Internet
Security\Engine\16.5.0.135\ccSvcHst.exe
O23 - Service: stllssvr - MicroVision Development, Inc. -
C:\Program Files\Common Files\SureThing
Shared\stllssvr.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) -
TuneUp Software -
C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service
(TuneUp.ProgramStatisticsSvc) - TuneUp Software -
C:\WINDOWS\System32\TUProgSt.exe

--
End of file - 5322 bytes


Report •


Ask Question