Solved Open-Mace, Information Getter Adware Popups/Virus

January 12, 2014 at 14:10:47
Specs: Windows 7
Hello,
I'm currently getting spammed with ad-ware from information getter, open-mace and some others from a few different sites. Every time I click a link or anywhere on my page a pop up comes up and its starting to get really annoying. Ive tried IOBit, MalwareBytes and a select few other programs but they don't seem to have any luck of getting rid of it for me. Can anyone tell me how I can get rid of this?

My programs Ive tried to use to get rid of it
MalwareBytes
IOBit Mal-ware Remover
Ad-block
Avast
AdwRemover
(None of them worked)

Ive even tried restore my computer to a previous point but that didn't work either.


See More: Open-Mace, Information Getter Adware Popups/Virus

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✔ Best Answer
January 13, 2014 at 13:21:17
"AdwCleaner.txt"
Thanks, that removed heaps.

"I didn't do the it right the first time"
That's a pity.

Now Update & run Malwarebytes ( MBAM ) Quick scan again.

Copy & Paste the contents of the log please.

message edited by Johnw



#1
January 12, 2014 at 15:11:24
Download OTL from any of the following links and save to your Desktop.
http://oldtimer.geekstogo.com/OTL.exe
http://itxassociates.com/OT-Tools/O...
http://www.itxassociates.com/OT-Too...
Double click the OTL icon to start the tool. (Note: If you are running on Vista or Windows 7 accept UAC alert)
When the window appears, underneath Output at the top, make sure Standard output is selected.
Select Scan all users
Change Drivers to All
Under the Extra Registry section, check Use SafeList
In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
Click Run Scan and let the program run uninterrupted.
When the scan is complete, two text files will be created on your Desktop
OTL.Txt <- this one will be opened
Extras.txt <- this one will be minimized

Upload the logs using this. I upload to Imgur.com for images & load.to for files ( neither need an account ) Give us the link please.
Image Uploader
http://www.softpedia.com/get/Intern...
http://www.softpedia.com/progScreen...
http://zenden.ws/imageuploader_ru
How to use for files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/AT6bjjD.gif
http://i.imgur.com/txFkgpT.gif

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#2
January 13, 2014 at 01:14:34
OTL.txt
http://pastebin.com/Z9HNtikr

Extras.txt
http://pastebin.com/WXDjgH7F

Those are the 2 files I got.


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#3
January 13, 2014 at 01:43:03
Thanks.

1: AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.softpedia.com/progScreen...
How to download from Softpedia
http://i.imgur.com/BWELEfV.gif
http://i.imgur.com/4luY3rU.gif
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
http://general-changelog-team.fr/en...
Tutorial
http://general-changelog-team.fr/en...
Please download AdwCleaner by Xplode onto your Desktop.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

2: Run Junkware Removal Tool
http://www.softpedia.com/get/Securi...
http://www.softpedia.com/progScreen...
How to download from Softpedia
http://i.imgur.com/qO92huz.gif
http://i.imgur.com/qzTUYkX.gif
http://www.bleepingcomputer.com/dow...
http://thisisudax.blogspot.com.au/2...
Download Junkware Removal Tool to your Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.


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Related Solutions

#4
January 13, 2014 at 13:11:22
AdwCleaner.txt
http://pastie.org/8630640

I don't have the JRT.txt because I didn't do the it right the first time so I deleted the .txt and re-ran it again but the second time the .txt didnt have anything to report.

message edited by Chaoisia


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#5
January 13, 2014 at 13:21:17
✔ Best Answer
"AdwCleaner.txt"
Thanks, that removed heaps.

"I didn't do the it right the first time"
That's a pity.

Now Update & run Malwarebytes ( MBAM ) Quick scan again.

Copy & Paste the contents of the log please.

message edited by Johnw


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#6
January 15, 2014 at 06:22:10
Well I think that last log isnt really needed as the adware is gone now but I did run malwarebytes still just to be safe.

Thanks for all the help you've given me, its greatly appreciated.

I wish you good fortune and bid you farewell. Thanks again!


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#7
January 15, 2014 at 06:28:18
Did malwarebytes find anything?

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