Open With Virus/ unable to access internet

March 20, 2010 at 05:38:01
Specs: Windows Vista
I have spent countless hours via the telephone with reps from Norton Security. I had McAfee installed on my desktop and was never notified by my cable provider that they discontinued the service with them. I was not protected for only God knows how long. Now I am unable to connect to the internet, unable to download the Norton Security, unable to control my "control panel". Every attempt I make to "change settings" in my firewall as advised by the Norton rep a pop-up saying "Open With" and is asks me to "choose the program you want to use to open this file" right under that it says "firefox.exe" Recommended program and the only option available is Internet Explorer. The ironic thing is that I uninstalled internet explorer thinking that it was the problem and installed firefox as an alternative. I am no unable to access the internet. Everytime I try and get online the pop up appears. If I try going to the start menu and accessing the internet like that I still cannot gain access it says that server cannot be found. Which is an error because I am currently plugged in using the same ethernet cord for my netbook. I am frustrated!! Please help.

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#1
March 20, 2010 at 06:01:04
domiredd, Use another computer and go to the link below and download the "exe" file association fix onto a CD, thumb drive, or floppy and transfer the file to the problem computer and run it. Usage Instructions are on the page.

After that .reg file is merged into the registry successfully restart your computer.

File association fixes for Windows Vista
http://www.winhelponline.com/articl...

Tufenuf


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#2
March 20, 2010 at 07:23:50
Ok I am trying that now... let me see what happens and I will post it directly below this.

-Arlene-


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#3
March 20, 2010 at 08:01:20
It says "Registry Editor" so I clicked "yes". Once I did that it said "The keys and values contained in J:exe_fix_vista... havre been successfully added to the registry. Clicked ok. Then restarted my computer. I tried my control panel and was able to access everything without the pop up saying "open with" but now am still unable to connect to the internet. Which is again ironic because I am using the same direct ethernet connection on my netbook to post this response. No internet connection is being detected.

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Related Solutions

#4
March 20, 2010 at 09:49:06
The ironic thing is that I uninstalled internet explorer
You HAVE to have internet explorer to download critical windows updates.

Have you used the McAfee uninstaller to get rid if McAfee? If not....it is still engaged on your PC. Also, I would NEVER recommend even Norton, that is one of the worst AV's anymore.
If you want to uninstall Norton be sure to use the uninstaller from the Norton website or it too will be imbedded in your registry and no other programs will work propery.

Avast and AVG are much better than the 2 above and also are free for home use.

Now that all being said, you have to work on removing any viruses, spyware and rootkits from your PC.

You can download these onto a cdr, thumbdrive etc and then run on the problem PC.

1- malwarebytes
2- Trojan Remover
2- Hitman Pro
Run those untill they are clean

Once the problems are removed you will have to reset the winsock on vista:
http://www.mydigitallife.info/2007/...
That should get you back online.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#5
March 21, 2010 at 14:17:50
I uninstalled McAfee, have not installed Norton, have no anti virus on there so far. Also I uninstalled Internet explorer thinking that the "Open with" virus was caused by internet explorer, and then downloaded Moxilla Firefox. I am not able to get online on my PC to install internet explorer on there.

How do I do what was stated below to begin removing what is listed (no links were provided):
You can download these onto a cdr, thumbdrive etc and then run on the problem PC.

1- malwarebytes
2- Trojan Remover
2- Hitman Pro
Run those untill they are clean


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#6
March 21, 2010 at 14:45:39
my goodness, have you never heard of www.google.com?
Here, I'll show you how it works:
http://lmgtfy.com/?q=malwarebytes

I'll supply the solution but I won't wash your dishes, iron your clothes, etc.....I leave those for you ;-)

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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