on startup file appears

April 12, 2014 at 22:31:10
Specs: Windows vista ultimate
every time that I start or restart my notebook computer running windows vista ultimate, a layered (2 folders) file appears in C\winows\temp\big foldername\smaller foldername\tmp00000 . AVG reports this as a type of virus that could hijack the computer. I am getting tired of having to delete temp folder contents every time I start or restart. is there some way to find where this file is coming from and remove it from the computer?

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April 12, 2014 at 23:46:56
Check your Startup list with Ccleaner: http://www.filehippo.com/download_c...

Remove the line which is causing the problem.

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April 13, 2014 at 03:34:28
Lets have a look at what is going on.

Download OTL, save & run from your Desktop.
Double click the OTL icon to start the tool. (Note: If you are running on Vista or Windows 7 accept UAC alert)
1: When the window appears, underneath Output at the top, make sure Standard output is selected.
2: Select Scan all users
3: Change Drivers to All
4: Under the Extra Registry section, check Use SafeList
5: In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
6: Click Run Scan and let the program run uninterrupted.
Screenshots ( SS ) of 1 - 6
When the scan is complete, two text files will be created on your Desktop
OTL.Txt <- this one will be opened
Extras.txt <- this one will be minimized

Upload the logs using this. I upload to Imgur.com for images & load.to for files ( neither need an account ) Give us the links please.

Image Uploader
How to use for files.

Free file sharing sites come & go, if Imgur.com & load.to are too busy ( or not working ) here are others to try.
free file upload no account needed

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April 13, 2014 at 18:39:08
I appreciate Your willingness to help, but when I downloaded the program that you suggested, on attempting to open it, the computer responded that it was on the wrong
directory, I ended up starting in safe mode and deleted everything from prelaunch.
that fixed it

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April 13, 2014 at 18:52:39
"the computer responded that it was on the wrong directory"
Did you move it onto the Desktop as requested.

"deleted everything from prelaunch.that fixed it"
Maybe, I suspect you have other stuff lurking.

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April 14, 2014 at 10:24:24
Download, install, update, and run Malwarebytes. It is very good at finding malware that slipped by your antivirus program and removing it. Remove anything it finds and then clean out the quarantine folder, and run it again.
Restart and you should be fine.

You have to be a little bit crazy to keep you from going insane.

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