Norton Antivirus spams on a daily basis

February 15, 2015 at 08:30:37
Specs: Windows 7, 2.7 ghz 6.00
I have changed Norton 360 to Norton Antivirus. Everyday, in the Junk file are mega unwanted ads. They appear as: (Norton AntiSpam) with the product or a person's name after that. As of the past three days, I have 17.

Any idea how this can be eliminated with simple directions? I've researched it and found I am not the only one experiencing this.

Some suggestions/directions are complicated and others claim attempting to get rid of them can have negative results. Thanks


See More: Norton Antivirus spams on a daily basis

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#1
February 15, 2015 at 09:43:21
We need to be sure that you haven't got malware on that computer. Start by installing and running these two freebies, which often find what AV's miss:

http://www.bleepingcomputer.com/dow...
(blue download button near top).
With this one you download and "Save" the file somewhere. Go to the saved file then double click it to run the Scan. You then have options to remove whatever it shows in the table below, although it is usually safe to run the Clean.

http://filehippo.com/download_malwa...
Run the program but before doing the scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits".

If either of them find anything please copy/paste the loga on here. If they don't find anything then please let us know.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
February 15, 2015 at 12:45:10
Hi Derek Thanks for the directions. I had followed through with the bleeping computer site, as you suggested. After all was scanned, I saw there had to be over 400 deleted...as specified on the list!! I wanted to copy and paste it but could not get that to work with W7. I tried going back to BC to redo it but that time there were only about 20 more deleted. I'm thinking the original long list of those deleted cannot be located, sorry. So far this afternoon, I have had only one in the Junk file. If this works, I will be grateful. I did not try the other one. I will leave a 'best answer' in a couple days, after checking if any more came in such as before. Thanks again

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#3
February 15, 2015 at 13:51:35
If you can post the logs somehow it would still be appreciated. Be aware that although those two programs are good, they are not the "be all and end all" of cleaning a computer. It is most likely that malware is still lurking. You might get a response on here from a Johnw who frequently goes through the whole process of malware cleaning. If so I recommend that you run with him.

Just for now, here's another little freebie that willl often find yet more:
http://www.bleepingcomputer.com/dow...

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
February 15, 2015 at 14:54:53
AdwCleaner
You can find the logfile at C:\AdwCleaner.txt

Malwarebytes
Here are ways to find the log.
http://i.imgur.com/U9IqcVj.gif
http://i.imgur.com/zHMG6J9.gif
http://i.imgur.com/ZZ1trsv.gif
http://i.imgur.com/LL0K3qs.gif
Or,
(Export log to save as txt)
After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click 'Export'.
Click 'Text file (*.txt)'
In the Save File dialog box which appears, click on Desktop.
In the File name: box type a name for your scan log.
A message box named 'File Saved' should appear stating "Your file has been successfully exported".
Click Ok
http://i.imgur.com/LNl3Sgw.gif
http://i.imgur.com/xGJgawB.gif

Junkware Removal Tool log
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.


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#5
February 15, 2015 at 16:22:36
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.2 (02.02.2015:1)
OS: Windows 7 Home Premium x64
Ran by Joseph on Sun 02/15/2015 at 18:36:31.47
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


~~~ Services

Successfully stopped: [Service] spamfighter update service
Successfully deleted: [Service] spamfighter update service
Successfully stopped: [Service] suite service
Successfully deleted: [Service] suite service

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\sfagent

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A3A4130D-9701-4245-B8A3-8D06CD5689C3}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5164338d-b276-4518-a378-6723f61f6c09}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5164338d-b276-4518-a378-6723f61f6c09}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5164338d-b276-4518-a378-6723f61f6c09}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5164338d-b276-4518-a378-6723f61f6c09}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\pc1data"
Successfully deleted: [Folder] "C:\ProgramData\sparktrust"
Successfully deleted: [Folder] "C:\Users\Joseph\AppData\Roaming\avpro"
Successfully deleted: [Folder] "C:\Users\Joseph\AppData\Roaming\pc antivirus"
Successfully deleted: [Folder] "C:\Users\Joseph\AppData\Roaming\sparktrust"
Successfully deleted: [Folder] "C:\Users\Joseph\appdata\local\pc_drivers_headquarters"
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{00561037-D202-4A5F-A584-CFABE4A27A37}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0075290F-B2E4-45B8-9296-7EA7EDCD4363}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{008A65C5-F244-40C5-9F5A-DD92AD8A31AA}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{009DB28D-79BC-45E6-861E-94FBCF6AF329}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{00E800D9-20CB-444D-9B50-05BAFDD40878}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{00FCA6DF-838F-45C5-867F-3929605F8A97}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{033E7A9C-50F2-4F18-9211-A7DA19583845}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0372D531-23B9-45AB-BBC8-052E8B93F26E}
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Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{04344B71-CBDF-4820-9706-6E5E9E6754E1}
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Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{04DBA0E8-4795-4197-B287-40F2BBB3E307}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0542ED49-395D-46CF-A3C9-6765AC3BE279}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{054D46E7-A264-4282-881C-E19F50F3E805}
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Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{07D96143-90FF-4B6B-9B8B-BACCC040C962}
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Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0A10F2EE-EAF7-4B92-BB7D-9B730A7050BE}
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Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0ADE528C-AE8E-4651-8246-BC017EB6339E}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0AF2FEB3-A4DA-4F0E-9BAC-6F7A063568C1}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0CC21751-4288-406A-94DF-CC78F84165B0}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0E7E9236-1E0C-42BA-B6A9-3B67D924C95D}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0EA5A70A-0E26-4A73-BA76-2CFAC2CBCFB3}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0F0C128D-282A-4C72-BA3E-25FBC79E842B}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0F2891AC-FC98-4466-A546-4822E85F0F16}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0FBF5D8C-0393-45D3-A546-82E7B311E6CF}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{10906917-4196-4C44-A14F-ADFC82820354}
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Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{E91BD4DD-BA24-4BC4-9EEF-C0CAF641057A}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{E9533449-128E-46C1-888C-5FE3D26F5E00}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{E9653E77-BE45-4E38-A21E-EA133C34FCAC}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{E9FC00C5-392E-4013-8EFB-771DC4045D28}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{EA75CC8E-DED7-4520-A2B3-C3B384BD1A4C}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{EB6623BC-13F9-4AA0-92FA-34F09CE04BF1}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{ECCBDDE5-E3C5-429B-9573-85AD170C9917}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{ED1E9EFA-C6B9-4B2D-BBC8-01FFA7D33E96}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{ED54F7EE-F551-4E9C-8ABA-845E6980F2C2}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{EDCFB2A5-D751-4BB9-862A-DC28869C66AE}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{EFFCBA36-5750-4ED5-9CC1-BC097E378749}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F049802B-17B8-43AF-BEAF-AD4D0B9362AB}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F06B4BDE-542A-49BC-9EFF-C83905351BE3}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F1CDD2CF-B209-4CD7-8DBB-C5CFC7CD4FB4}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F1D7917C-AE3F-4D91-B95A-224E65476E84}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F2854BEC-3E4A-428E-AF16-1A8161B4068B}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F29CDF73-431E-4ADC-B5E1-8930E72BE8D4}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F3F86366-403E-4225-B46A-E2E5A9F99E5E}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F4BCC8CD-9193-4881-A799-58E178517F72}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F786F9B0-00E7-46A4-8FAF-046067B7FA59}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F7D884CC-1A37-4B60-8C55-7E9EC7A93554}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F85E6F14-1A2A-4B29-84D5-9601FE5AF6CB}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F8ECDB40-80E4-44DE-AB48-278186DC92BC}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{F9554D75-BA79-468B-9B39-F4C7C4ADD649}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{FB5D925F-552F-4ED9-AE80-16EDACFEE559}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{FB67398B-E207-46DC-93C4-D0FC4B67C964}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{FC0C7BC3-425D-4DB6-AF13-58A2A3712A88}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{FC2CC90D-AAA2-42A5-B897-929CCCD5CBA3}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{FC317CB2-5199-4223-8729-C1C25822566D}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{FCFCCC5C-37E8-428F-A3C6-1A6614D7D355}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{FE5258F9-CCFA-484B-BAEA-306C1ABD5603}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{FE944D18-AD95-4E90-95B4-7358A0A16F7C}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{FEC89920-2606-40BB-AB3F-739BBA16C5B5}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{FF4E223C-C6D4-4DCD-A7F1-0333FD3BF663}

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 02/15/2015 at 18:39:04.66
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
*** This wasn't easy so I hope this is what you needed. : )


Report •

#6
February 15, 2015 at 16:25:05
Ok, we are on the right track.

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://www.bleepingcomputer.com/dow...
If we have to run Farbar more than once, refer this SS.
http://i.imgur.com/yUxNw0j.gif
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt).
The logs are large, upload them using this, or upload to a site of your choosing. No account needed. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif


Report •

#7
February 15, 2015 at 16:28:42
"*** This wasn't easy so I hope this is what you needed. : )"
Perfect.

Report •

#8
February 15, 2015 at 16:32:13
You might not know I am a novice at this and I'm sure Derek knows all about that! LOL

Report •

#9
February 15, 2015 at 16:34:56
I am spoon feeding you, with links & instructions.

Best you print or write the instructions & check the steps off as you do them.


Report •

#10
February 15, 2015 at 16:43:23
I am in the process of writing the instructions. LOL I don't know how you know this stuff I've never done or heard of. I appreciate the spoon feedings and hope the ingredients gradually empty the bowl containing all this knowledge.
This is new........I'm typing this and at the same time, I hear music with words coming from the computer in the form of an ad???!!! Twice!! Sigh

Report •

#11
February 15, 2015 at 16:48:51
"I hear music with words coming from the computer in the form of an ad???!!! Twice!! Sigh"
We will get you clean eventually.

Report •

#12
February 15, 2015 at 16:51:27
I'll supply the soap : )

Report •

#13
February 15, 2015 at 17:26:28
Tried to download http://www.bleeping, etc, clicked on Run, saw the blue circle for W7, stops and goes back to same download. Tried 4 x's same thing. Even hit run twice. Tried the other site http://i.img...it comes back no match.

Report •

#14
February 15, 2015 at 17:31:22
This is the link you should be clicking on that page.

http://www.bleepingcomputer.com/dow...

message edited by Johnw


Report •

#15
February 15, 2015 at 17:41:01
I just did a couple minutes ago. I clicked on 'run' and Norton stated it was 'not safe and was removed'

Report •

#16
February 15, 2015 at 17:48:26
"I just did a couple minutes ago. I clicked on 'run' and Norton stated it was 'not safe and was removed'"
Norton is way too complicated for most users.

It sees the program as opposition to itself.

Right click on the logo down by the clock & disable for the duration of us trying to remove your malware.

Download FRST again.



Report •

#17
February 15, 2015 at 17:59:39
I got rid of Norton then downloaded it again.

Report •

#18
February 15, 2015 at 18:13:25
OOPS meant to say I disabled Norton and will turn it on later. Sorry for taking up all this time. : (

Report •

#19
February 15, 2015 at 18:24:40
I'm going to stop right now and will continue possibly tomorrow. Thanks for your help today! I will reconnect Norton now. : )

Report •

#20
February 16, 2015 at 05:37:26
I gathered that originally you skipped Malwarebytes. If you have not run it yet, I would recommend running it but follow JohnW's directions and you should be fine.

You have to be a little bit crazy to keep you from going insane.


Report •

#21
February 16, 2015 at 05:58:43
Hello,

Sorry for the trouble. That seems to be the spam alert from the Norton AntiSpam feature. Can you tell me the email client you use?

Thanks!

Vineeth
Norton Support


Report •

#22
February 16, 2015 at 11:08:52
This is only the second time I have seen Norton Support here even though I see many people who ask about installing newly purchased software from them.

Personally, I would recommend following JohnW's advice and make sure that you do not have malware on your system. THEN I would recommend removing the Norton bloatware from your system and use either MS Security Essentials or Avast free version which are both better or if you prefer to pay for the service, I recommend Webroot Secure Anywhere which I use for my family's systems (computers, laptops, and cell phones). When (If) you remove Norton, make sure that Windows Firewall is turned on since some versions of Norton include a firewall that turns off Windows Firewall in order to work.

You have to be a little bit crazy to keep you from going insane.


Report •

#23
February 16, 2015 at 11:12:55
Just to keep the records straight Norton have been involved with many of the purchase queries, although not quite so much lately:
http://www.computing.net/userinfo/3...

Always pop back and let us know the outcome - thanks


Report •

#24
February 16, 2015 at 18:19:03
Norton supporter Vineeth: My internet provider is WOW

Report •

#25
February 16, 2015 at 20:01:23
Dandelions41

As ADW found malware you ought to at least run MalwareBytes as per my #1 second link - it's sure to find more. Better still to continue with Johnw and get the computer fully cleaned. I'm not too convinced this is really a Norton issue - just that Norton is also finding things.

Always pop back and let us know the outcome - thanks


Report •

#26
February 17, 2015 at 06:52:04
Johnw: Attached are the results of the report C://COMBOFIX.TXT

ComboFix 15-02-16.01 - Joseph 02/16/2015 23:04:47.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6048.3021 [GMT -5:00]
Running from: c:\users\Joseph\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9DLRNDEM\ComboFix.exe
AV: Norton Security *Enabled/Updated* {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
FW: Norton Security *Enabled* {6BFC5632-188D-B806-D13E-C607121B42A0}
SP: Norton Security *Enabled/Updated* {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\0.bak
C:\data
c:\data\default\us_sres.data
c:\programdata\ntuser.pol
c:\users\Administrator\WINDOWS
c:\users\Joseph\AppData\Roaming\Microsoft\Windows\Recent\OTL.exe.url
c:\users\Joseph\Internet Explorer.lnk
c:\users\Joseph\WINDOWS
.
.
((((((((((((((((((((((((( Files Created from 2015-01-17 to 2015-02-17 )))))))))))))))))))))))))))))))
.
.
2015-02-17 04:14 . 2015-02-17 04:14 -------- d-----w- c:\users\Default\AppData\Local\temp
2015-02-17 04:14 . 2015-02-17 04:14 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2015-02-15 23:57 . 2014-12-15 09:13 11870360 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C9EB697D-CAA8-44D8-A014-CD8D56D851F6}\mpengine.dll
2015-02-15 18:55 . 2015-02-15 23:21 -------- d-----w- C:\AdwCleaner
2015-02-13 13:43 . 2015-01-23 04:42 814080 ----a-w- c:\windows\system32\jscript9diag.dll
2015-02-13 13:43 . 2015-01-23 04:41 6041600 ----a-w- c:\windows\system32\jscript9.dll
2015-02-13 13:43 . 2015-01-23 03:43 620032 ----a-w- c:\windows\SysWow64\jscript9diag.dll
2015-02-13 13:43 . 2015-01-23 03:17 4300800 ----a-w- c:\windows\SysWow64\jscript9.dll
2015-02-12 18:04 . 2015-02-12 18:04 -------- d-----w- c:\users\Joseph\AppData\Roaming\LiveKit
2015-02-12 17:43 . 2015-02-12 17:43 -------- d-----w- C:\NPE
2015-02-12 17:41 . 2015-02-12 17:47 -------- d-----w- c:\users\Joseph\AppData\Local\NPE
2015-02-11 15:36 . 2015-01-12 02:49 66560 ----a-w- c:\windows\system32\iesetup.dll
2015-02-11 15:14 . 2015-01-14 06:09 5554112 ----a-w- c:\windows\system32\ntoskrnl.exe
2015-02-11 15:13 . 2015-01-13 03:10 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll
2015-02-11 15:12 . 2015-01-09 02:03 3201536 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2015-02-13 15:00 . 2012-08-24 17:47 16152 ----a-w- c:\windows\system32\drivers\SWDUMon.sys
2015-02-12 13:17 . 2012-05-06 00:31 116773704 ----a-w- c:\windows\system32\MRT.exe
2014-12-23 05:41 . 2010-11-21 03:27 298120 ------w- c:\windows\system32\MpSigStub.exe
2014-12-19 03:06 . 2015-01-14 00:53 210432 ----a-w- c:\windows\system32\profsvc.dll
2014-12-19 01:46 . 2015-01-14 00:53 141312 ----a-w- c:\windows\system32\drivers\mrxdav.sys
2014-12-17 18:34 . 2014-11-06 14:12 1836584 ----a-w- c:\users\Joseph\AppData\Roaming\BeFrugal.com-Install.exe
2014-12-13 02:00 . 2014-12-13 02:00 102616 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2014-12-11 17:47 . 2015-01-14 00:53 52736 ----a-w- c:\windows\system32\TSWbPrxy.exe
2014-12-06 04:17 . 2015-01-14 00:53 303616 ----a-w- c:\windows\system32\nlasvc.dll
2014-12-06 03:50 . 2015-01-14 00:53 52224 ----a-w- c:\windows\SysWow64\nlaapi.dll
2014-12-06 03:50 . 2015-01-14 00:53 156672 ----a-w- c:\windows\SysWow64\ncsi.dll
2014-12-02 05:59 . 2014-12-13 03:03 914648 ----a-w- c:\windows\system32\drivers\NSx64\1601000.009\srtsp64.sys
2014-11-19 09:31 . 2014-11-19 09:31 1217192 ----a-w- c:\windows\SysWow64\FM20.DLL
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2014-04-19 03:12 223432 ----a-w- c:\users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2014-04-19 03:12 223432 ----a-w- c:\users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2014-04-19 03:12 223432 ----a-w- c:\users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\SkyDriveShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Weather"="c:\program files (x86)\AWS\WeatherBug\Weather.exe" [2010-10-29 1652736]
"EPLTarget\P0000000000000000"="c:\windows\system32\spool\DRIVERS\x64\3\E_IATIIBE.EXE" [2012-02-29 283232]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2011-10-31 1058400]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 vToolbarUpdater18.1.9;vToolbarUpdater18.1.9;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys;c:\windows\SYSNATIVE\drivers\Impcd.sys [x]
R3 ssmirrdr;ssmirrdr;c:\windows\system32\DRIVERS\ssmirrdr.sys;c:\windows\SYSNATIVE\DRIVERS\ssmirrdr.sys [x]
R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys;c:\windows\SYSNATIVE\DRIVERS\SWDUMon.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 CalendarSynchService;CalendarSynchService;c:\program files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe;c:\program files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe [x]
R4 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [x]
R4 pdfcDispatcher;PDF Document Manager;c:\program files (x86)\PDF Complete\pdfsvc.exe;c:\program files (x86)\PDF Complete\pdfsvc.exe [x]
R4 PdiService;Portrait Displays SDK Service;c:\program files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe;c:\program files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe [x]
R4 PuranDefrag;PuranDefrag;c:\windows\system32\PuranDefragS.exe;c:\windows\SYSNATIVE\PuranDefragS.exe [x]
R4 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NSx64\1601000.009\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NSx64\1601000.009\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NSx64\1601000.009\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NSx64\1601000.009\SYMEFA64.SYS [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S1 BHDrvx64;BHDrvx64;c:\program files (x86)\Norton Security\NortonData\22.0.2.17\Definitions\BASHDefs\20150203.001\BHDrvx64.sys;c:\program files (x86)\Norton Security\NortonData\22.0.2.17\Definitions\BASHDefs\20150203.001\BHDrvx64.sys [x]
S1 ccSet_NS;NS Settings Manager;c:\windows\system32\drivers\NSx64\1601000.009\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NSx64\1601000.009\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\program files (x86)\Norton Security\NortonData\22.0.2.17\Definitions\IPSDefs\20150216.001\IDSvia64.sys;c:\program files (x86)\Norton Security\NortonData\22.0.2.17\Definitions\IPSDefs\20150216.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NSx64\1601000.009\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NSx64\1601000.009\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NSx64\1601000.009\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NSx64\1601000.009\SYMNETS.SYS [x]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe;c:\program files\IDT\WDM\AESTSr64.exe [x]
S2 EpsonCustomerParticipation;EpsonCustomerParticipation;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe [x]
S2 EpsonScanSvc;Epson Scanner Service;c:\windows\system32\EscSvc64.exe;c:\windows\SYSNATIVE\EscSvc64.exe [x]
S2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;c:\program files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe;c:\program files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe [x]
S2 NS;Norton Security;c:\program files (x86)\Norton Security\Engine\22.1.0.9\NS.exe;c:\program files (x86)\Norton Security\Engine\22.1.0.9\NS.exe [x]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys;c:\windows\SYSNATIVE\DRIVERS\netr28x.sys [x]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsPStor.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 tihub3;TI USB3 Hub Service;c:\windows\system32\drivers\tihub3.sys;c:\windows\SYSNATIVE\drivers\tihub3.sys [x]
S3 tixhci;TI XHCI Service;c:\windows\system32\drivers\tixhci.sys;c:\windows\SYSNATIVE\drivers\tixhci.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2015-02-17 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-23 01:33]
.
2015-02-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-08-13 04:27]
.
2015-02-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-08-13 04:27]
.
2015-01-24 c:\windows\Tasks\HPCeeScheduleForJoseph.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2014-04-19 03:12 262344 ----a-w- c:\users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2014-04-19 03:12 262344 ----a-w- c:\users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2014-04-19 03:12 262344 ----a-w- c:\users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2012-04-25 1425408]
"BeatsOSDApp"="c:\program files\IDT\WDM\beats64.exe" [2011-08-24 37888]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/bin/search?p={searchTerms}
uStart Page = hxxp://wowway.net/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 64.233.217.2 64.233.217.3
TCP: Interfaces\{4C3EC197-301D-493C-BB53-FD8FEAF39B34}: NameServer = 75.126.206.18,184.173.169.186
TCP: Interfaces\{698D4BB8-D3F5-4BCF-BE87-E7E48CB14B9A}: NameServer = 75.126.206.18,184.173.169.186
TCP: Interfaces\{846ee342-7039-11de-9d20-806e6f6e6963}: NameServer = 75.126.206.18,184.173.169.186
TCP: Interfaces\{9DF94131-ACCE-442B-947F-DEC79B84A1AC}: NameServer = 75.126.206.18,184.173.169.186
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{575bddf5-790a-4d01-a37d-2863dec1c085} - (no file)
Wow6432Node-HKCU-Run-Driver Manager - c:\program files (x86)\Driver Manager\Driver Manager\DriverManager.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
HKLM_Wow6432Node-ActiveSetup-{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec
WebBrowser-{575BDDF5-790A-4D01-A37D-2863DEC1C085} - (no file)
AddRemove-MediaBuzzV1mode2245 - c:\program files (x86)\MediaBuzzV1\MediaBuzzV1mode2245\uninstall.exe
AddRemove-MediaPlayerV1alpha836 - c:\program files (x86)\MediaPlayerV1\MediaPlayerV1alpha836\uninstall.exe
AddRemove-MediaViewV1alpha81 - c:\program files (x86)\MediaViewV1\MediaViewV1alpha81\uninstall.exe
AddRemove-MediaWatchV1home367 - c:\program files (x86)\MediaWatchV1\MediaWatchV1home367\uninstall.exe
AddRemove-SPAMfighter - c:\program files (x86)\Fighters\SPAMfighter\uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NS]
"ImagePath"="\"c:\program files (x86)\Norton Security\Engine\22.1.0.9\NS.exe\" /s \"NS\" /m \"c:\program files (x86)\Norton Security\Engine\22.1.0.9\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\pdfcDispatcher]
"ImagePath"="c:\program files (x86)\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
"ImagePath"="\SystemRoot\System32\Drivers\NSx64\1601000.009\SYMNETS.SYS"
"TrustedImagePaths"="c:\program files (x86)\Norton Security\Engine\22.1.0.9;c:\program files (x86)\Norton Security\Engine64\22.1.0.9"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_15_0_0_189_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_15_0_0_189_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}]
@Denied: (A 2) (Everyone)
@="IFlashBroker6"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_15_0_0_189_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_15_0_0_189_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_189.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.15"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_189.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_189.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_189.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}]
@Denied: (A 2) (Everyone)
@="IFlashBroker6"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Google\Update\1.3.26.9\GoogleCrashHandler.exe
c:\program files (x86)\CyberLink\YouCam\YCMMirage.exe
.
**************************************************************************
.
Completion time: 2015-02-16 23:41:42 - machine was rebooted
ComboFix-quarantined-files.txt 2015-02-17 04:41
.
Pre-Run: 915,836,456,960 bytes free
Post-Run: 915,521,044,480 bytes free
.
- - End Of File - - EB2D6476430F1A115E33362E492D6F43


Report •

#27
February 17, 2015 at 10:06:56
"Johnw: Attached are the results of the report C://COMBOFIX.TXT"
Thanks Dandelions41, that has uncovered another layer, we are uncovering the nasties layer by layer.

Run RogueKiller
http://www.softpedia.com/get/Securi...
http://majorgeeks.com/RogueKiller_d...
http://www.geekstogo.com/forum/file...
http://tigzy.geekstogo.com/roguekil...
http://www.sur-la-toile.com/RogueKi...
User Guide
http://www.adlice.com/softwares/rog...
Official tutorial
http://www.adlice.com/softwares/rog...
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
If RogueKiller won't run, open IE & turn off SmartScreen Filter.
http://windows.microsoft.com/en-AU/...
Download & SAVE to your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Quit all programs that you may have started.
Shutdown your antivirus to avoid any conflicts.
Please disconnect any USB or external drives from the computer before you run this scan!
For Vista or Windows 7/8, right-click and select "Run as Administrator to start"

For Windows XP, double-click to start.
Wait until Prescan has finished ...
Then Click on "Scan" button
Wait until the Status box shows "Scan Finished"
Click on "Delete"
Wait until the Status box shows "Deleting Finished"
Click on "Report" and Copy & Paste the content of the Notepad into your next reply.
The log should be found in RKreport[1].txt on your Desktop.
Exit/Close RogueKiller.
When completed make sure to re-enable your antivirus.

message edited by Johnw


Report •

#28
February 17, 2015 at 11:42:05
Nothing like going on an adventure ride without leaving the house!! : )

Report •

#29
February 17, 2015 at 12:11:28
Told you you'd love it LOL. You're doing fine - keep at it.

Always pop back and let us know the outcome - thanks


Report •

#30
February 17, 2015 at 12:26:51
Don't laugh, as I'm sure others who are computer geniuses are doing, (and I don't mind) but I have no idea what plug to unplug for the USB, as there are 6 on the back of the puter, and I know one isn't the USB : )
I even got out the flashlight, none are marked but have odd looking symbols near most of the plugs. I searched the web but of no help.

I won't give up but sure hope I won't have to go through all of this again, if more Norton spam show up in the Junk file in months to come!!! Seems as though every time I get on this site with a computer problem, I must drive responders insane as the long list of directions pile up. : )


Report •

#31
February 17, 2015 at 12:52:42
"Please disconnect any USB or external drives from the computer before you run this scan!"
" but I have no idea what plug to unplug for the USB"

These are USB drives.
http://bit.ly/17f5I8O


Report •

#32
February 17, 2015 at 12:59:42
Ohhhhh, that's what that is!! .... good thing I didn't unplug anything on the back!! Now onto those directions and see what happens. What a geek I am!!

Report •

#33
February 17, 2015 at 14:20:46
Johnw OMG here it is!! It had gone according to your plan....but not mine. : ) Eventually got it right.

RogueKiller V10.3.0.0 [Feb 16 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/rog...
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Joseph [Administrator]
Mode : Delete -- Date : 02/17/2015 17:06:00

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 51 ¤¤¤
[PUP] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vToolbarUpdater18.1.9 (C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe) -> Not selected
[PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\vToolbarUpdater18.1.9 (C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe) -> Not selected
[PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\vToolbarUpdater18.1.9 (C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe) -> Not selected
[PUM.HomePage] (X64) HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.microsoft.com/isapi/redi... -> Not selected
[PUM.HomePage] (X86) HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.microsoft.com/isapi/redi... -> Not selected
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.symantec.com/redirects/s... -> Not selected
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.symantec.com/redirects/s... -> Not selected
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.symantec.com/redirects/s... -> Not selected
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.symantec.com/redirects/s... -> Not selected
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Internet Explorer\Main | Start Page : http://wowway.net/ -> Not selected
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Internet Explorer\Main | Start Page : http://wowway.net/ -> Not selected
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.microsoft.com/isapi/redi... -> Not selected
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.microsoft.com/isapi/redi... -> Not selected
[PUM.SearchPage] (X64) HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redi... -> Not selected
[PUM.SearchPage] (X86) HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redi... -> Not selected
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redi... -> Not selected
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redi... -> Not selected
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redi... -> Not selected
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redi... -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters | DhcpNameServer : 64.233.217.2 64.233.217.3 [UNITED STATES (US)][UNITED STATES (US)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters | DhcpNameServer : 64.233.217.2 64.233.217.3 [UNITED STATES (US)][UNITED STATES (US)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters | DhcpNameServer : 64.233.217.2 64.233.217.3 [UNITED STATES (US)][UNITED STATES (US)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4C3EC197-301D-493C-BB53-FD8FEAF39B34} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4C3EC197-301D-493C-BB53-FD8FEAF39B34} | DhcpNameServer : 64.233.217.2 64.233.217.3 [UNITED STATES (US)][UNITED STATES (US)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{698D4BB8-D3F5-4BCF-BE87-E7E48CB14B9A} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{846ee342-7039-11de-9d20-806e6f6e6963} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{9DF94131-ACCE-442B-947F-DEC79B84A1AC} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{4C3EC197-301D-493C-BB53-FD8FEAF39B34} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{4C3EC197-301D-493C-BB53-FD8FEAF39B34} | DhcpNameServer : 64.233.217.2 64.233.217.3 [UNITED STATES (US)][UNITED STATES (US)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{698D4BB8-D3F5-4BCF-BE87-E7E48CB14B9A} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{846ee342-7039-11de-9d20-806e6f6e6963} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{9DF94131-ACCE-442B-947F-DEC79B84A1AC} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{4C3EC197-301D-493C-BB53-FD8FEAF39B34} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{4C3EC197-301D-493C-BB53-FD8FEAF39B34} | DhcpNameServer : 64.233.217.2 64.233.217.3 [UNITED STATES (US)][UNITED STATES (US)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{698D4BB8-D3F5-4BCF-BE87-E7E48CB14B9A} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{846ee342-7039-11de-9d20-806e6f6e6963} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{9DF94131-ACCE-442B-947F-DEC79B84A1AC} | NameServer : 75.126.206.18,184.173.169.186 [UNITED STATES (US)][(Unknown Country?) (XX)] -> Not selected
[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRecentDocs : 0 -> Not selected
[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRun : 0 -> Not selected
[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRecentDocs : 0 -> Not selected
[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRun : 0 -> Not selected
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Not selected
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Not selected
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Not selected
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Not selected
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Not selected
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Not selected
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Not selected
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Not selected
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Not selected
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-1208594106-2278155115-362823178-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Not selected

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 0 ¤¤¤

¤¤¤ Hosts File : 1 ¤¤¤


Report •

#34
February 17, 2015 at 15:17:19
" here it is!!"
Nice work.

Next step, you should have FRST64 on your Desktop

Go to my post #6 & complete.


Report •

#35
February 17, 2015 at 15:45:29
John, is this what you want? Maybe not?

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 15-02-2015
Ran by Joseph at 2015-02-17 18:40:09
Running from C:\Users\Joseph\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WSZ8ZYIO
Boot Mode: Normal
==========================================================


==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Norton Security (Enabled - Up to date) {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Norton Security (Enabled - Up to date) {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
FW: Norton Security (Enabled) {6BFC5632-188D-B806-D13E-C607121B42A0}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

7-Zip 9.20 (HKLM-x32\...\7-zip) (Version: v9.20 - TUGUU SL) <==== ATTENTION
802.11n Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 3.02.03.0 - Ralink)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Blio (HKLM-x32\...\{741006D1-7B2B-4E33-B2B0-831F282EEF64}) (Version: 2.2.8188 - K-NFB Reading Technology, Inc.)
Bubble Wrap (HKLM-x32\...\{5BFFDDEB-AFD7-499F-BB13-7A6EAD927CDA}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.0.4417 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Download Navigator (HKLM-x32\...\{3A3A3B34-6EA2-4031-8580-D66D29533E89}) (Version: 3.4.0 - SEIKO EPSON CORPORATION)
Driver Tool (HKLM-x32\...\{AF142A83-507D-4F0F-92FC-40C7F76C1F87}) (Version: 8.1 - Driver Tool)
DriverUpdate (HKLM-x32\...\{65C92136-6AF0-4E70-88D2-D19E739CE285}) (Version: 2.2.35415 - SlimWare Utilities, Inc.)
EPSON Connect version 1.0 (HKLM-x32\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.0.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{BECE9CCD-83F6-4BAA-9B26-227DF7D2E932}) (Version: 3.01.0000 - Seiko Epson Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - Seiko Epson Corporation)
EPSON XP-400 Series Printer Uninstall (HKLM\...\EPSON XP-400 Series) (Version: - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Facebook (HKLM-x32\...\{8AE50893-3A87-4439-9A57-942ED43F7189}) (Version: 1.1.0004 - Hewlett-Packard)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
HP Application Assistant (HKLM\...\{B34A07DD-C6F7-414A-AE63-01019482EAF0}) (Version: 1.0.393.3870 - Hewlett-Packard)
HP Calendar (HKLM-x32\...\{2B38E0FA-D8A5-4EBF-A018-E3C1C8E7A2E2}) (Version: 5.1.4245.23508 - Hewlett-Packard)
HP Clock (HKLM-x32\...\{0EEC4E49-D4C2-4E23-87F2-B5641F1A09E4}) (Version: 5.1.4244.16367 - Hewlett-Packard)
HP LinkUp (HKLM-x32\...\{7E750542-55BC-4300-8B7B-AC2A762FB435}) (Version: 2.01.029 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP My Display (HKLM-x32\...\{1F4DDC90-5923-4E49-A4C7-F3CCC954DCA0}) (Version: 1.07.003 - Portrait Displays, Inc.)
HP Notes (HKLM-x32\...\{86BAB08A-5E66-4C53-82E3-C1E91673C7CA}) (Version: 5.1.4274.30382 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP RSS (HKLM-x32\...\{A35E58D6-2A0F-4051-983B-79342081338E}) (Version: 5.1.4301.21494 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{23CCE784-A812-4647-AEFF-1DCCD4E57478}) (Version: 11.50.0000 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
HP Weather (HKLM-x32\...\{8364E531-493B-4B05-8041-09D5CE38B975}) (Version: 5.1.4295.16450 - Hewlett-Packard)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2462 - Intel Corporation)
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.4507 - CyberLink Corp.) Hidden
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Media Buzz (HKLM-x32\...\MediaBuzzV1mode2245) (Version: 1.1 - Media Buzz) <==== ATTENTION
Media Player (HKLM-x32\...\MediaPlayerV1alpha836) (Version: 1.1 - Media Player) <==== ATTENTION
Media View (HKLM-x32\...\MediaViewV1alpha81) (Version: 1.1 - Media View) <==== ATTENTION
Media Watch (HKLM-x32\...\MediaWatchV1home367) (Version: 1.1 - Media Watch) <==== ATTENTION
Metric Converter (HKLM-x32\...\{D0661463-50F7-4A1E-83CB-37CC590589AE}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-1208594106-2278155115-362823178-1000\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Norton Security (HKLM-x32\...\NS) (Version: 22.1.0.9 - Symantec Corporation)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.65 - PDF Complete, Inc)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Puran File Recovery 1.2 (HKLM\...\Puran File Recovery_is1) (Version: - Puran Software)
Puran Utilities 3.0 (HKLM\...\Puran Utilities_is1) (Version: - Puran Software)
Recovery Manager (x32 Version: 5.5.0.4424 - CyberLink Corp.) Hidden
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)
SDK (x32 Version: 2.28.007 - Portrait Displays, Inc.) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
ShopAtHome.com Helper (HKLM-x32\...\ShopAtHome.com Helper) (Version: 7.0.4.17 - ShopAtHome.com) <==== ATTENTION
Software Updater (HKLM-x32\...\{A3B308B9-BE96-4334-816F-3D82B19A7DE2}) (Version: 4.1.7 - SEIKO EPSON CORPORATION)
SPAMfighter (HKLM-x32\...\SPAMfighter) (Version: 7.6.104 - Spamfighter ApS)
SPAMfighter (x32 Version: 7.6.104 - Spamfighter ApS) Hidden
Spot (HKLM-x32\...\{3D171340-B528-42E0-92E4-BDA7AEEF6F32}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
TSHostedAppLauncher (x32 Version: 5.1.15.0 - Hewlett-Packard) Hidden
WeatherBug (HKLM-x32\...\{297DCADA-86A1-4A42-8A13-66B7D7A09FD2}) (Version: 7.0.0.7 - AWS Convergence Technologies)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Yahoo! Software Update (HKLM-x32\...\Yahoo! Software Update) (Version: - )

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-1208594106-2278155115-362823178-1000_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-1208594106-2278155115-362823178-1000_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-1208594106-2278155115-362823178-1000_Classes\CLSID\{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}\InprocServer32 -> C:\Users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-1208594106-2278155115-362823178-1000_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-1208594106-2278155115-362823178-1000_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Joseph\AppData\Local\Microsoft\SkyDrive\17.0.4035.0328\amd64\FileSyncApi64.dll (Microsoft Corporation)

==================== Restore Points =========================

02-02-2015 02:22:55 Scheduled Checkpoint
08-02-2015 19:00:17 Windows Backup
12-02-2015 08:14:56 Windows Update
12-02-2015 13:01:10 Installed SPAMfighter.
13-02-2015 08:38:51 Windows Update
13-02-2015 09:24:14 Windows Update
15-02-2015 19:00:18 Windows Backup

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2015-02-16 23:33 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1 localhost

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {02D3A5B4-D7D0-4732-BF97-288E6C0C07BE} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater\HPSFUpdater.exe [2012-11-20] (Hewlett-Packard)
Task: {03633CBA-E104-4D6E-9373-96A05B0216D1} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Total Care Tune-Up => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPTuneUp.exe
Task: {0BC03B7C-6A4E-4E64-8D34-4D84BD0821DF} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Tuneup => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
Task: {0EC8413C-4391-4CE2-A748-29ADAD9C8162} - System32\Tasks\{A2756D76-296C-45EB-9391-E5C609C9DE84} => C:\Program Files (x86)\PC Cleaners\PCCleaners.exe <==== ATTENTION
Task: {18CA55E8-4978-4749-8EAA-E6950ED5F0F7} - System32\Tasks\HPCeeScheduleForJoseph => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {1BD1F012-8B25-41D7-BE4E-08B04A97C5A2} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-08-12] (Google Inc.)
Task: {2089A5D9-636E-47CD-AF4B-3CF9327A89A2} - System32\Tasks\Driver Tool-RTMRules => C:\Program Files (x86)\Driver Tool\Driver Tool\DriverTool.exe
Task: {2292B5EB-6831-4B19-A6CA-5B265DA01304} - System32\Tasks\{BB018801-CD23-495D-8D5C-FA52D708698E} => pcalua.exe -a "C:\Users\Joseph\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0J4Z26X2\NASESD.exe" -d C:\Users\Joseph\Desktop
Task: {2C68B409-1FDE-4880-9BA9-F08544E31BA4} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFMessenger\HPSFMsgr.exe
Task: {4B3ECD54-C6B3-4A49-8E2F-0AB6AF4B4087} - System32\Tasks\Norton Identity Safe\Norton Error Processor => C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.3.19\SymErr.exe
Task: {50504A3E-00E2-4AD0-B479-77B8E7FDAD54} - System32\Tasks\{D524C557-F020-4417-ACD2-8796E3E48619} => msiexec.exe /package "C:\Users\Public\Documents\Downloaded Installers\{9B2E52BB-39ED-4353-BEA7-5D27B7CEEA3F}\setup.msi"
Task: {61532526-832E-4D70-A287-BED8FE27704B} - System32\Tasks\Driver Tool-RTMScan => C:\Program Files (x86)\Driver Tool\Driver Tool\DriverTool.exe
Task: {618CEF1C-053E-4EE2-A6BE-CB7E82220DAD} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {618D6FA4-3E65-4E7A-AEE1-D30D1DB898CB} - System32\Tasks\{6265FCBF-27F0-42CC-BE6E-5956D7C04275} => C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE [2015-01-13] (Microsoft Corporation)
Task: {67D774C8-61AB-46B7-B6AF-BFB9A6A3FA6E} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\WSCStub.exe [2014-12-10] (Symantec Corporation)
Task: {6E6C7415-65B4-4D11-958E-C1D38C42E140} - System32\Tasks\{B7F2DD26-5E3A-433F-8357-651ECFAFAC79} => C:\Program Files (x86)\Windows Live\Mail\wlmail.exe [2014-03-31] (Microsoft Corporation)
Task: {6FF9DB7B-E954-46EB-B381-B05EE4CFAEFB} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-10-22] (Adobe Systems Incorporated)
Task: {77D7F8F2-C986-4AE7-8BF2-243359287F6C} - System32\Tasks\{C5957C93-903E-442E-A296-0E61635A8799} => C:\Program Files (x86)\PC Cleaners\PCCleaners.exe <==== ATTENTION
Task: {7E8A5084-EA32-4BA7-8533-FE78A9FA73D4} - System32\Tasks\Driver Manager-RTMScanRunOnce => C:\Program Files (x86)\Driver Manager\Driver Manager\DriverManager.exe
Task: {85BC4860-F0A5-4018-94FA-7DC8ECE131C6} - System32\Tasks\{091623B4-B0F9-4704-A33C-0C997168A99B} => C:\Program Files (x86)\PC Cleaners\PCCleaners.exe <==== ATTENTION
Task: {887BCAE3-283D-4F3A-B07D-B618080B7860} - System32\Tasks\{1EE64865-B3BC-40FF-9FF6-7F4E4DDE1AC4} => C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE [2015-01-13] (Microsoft Corporation)
Task: {8BEDE432-0FA8-4B2C-B4D0-D160DE493B8E} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
Task: {9D4C3144-88BA-4BEA-95E0-F3617E62AAF8} - System32\Tasks\Norton Security\Norton Error Processor => C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\SymErr.exe [2014-12-03] (Symantec Corporation)
Task: {A1710D8F-27F1-4073-9A62-26F1BB798615} - System32\Tasks\{C33131DB-6198-4351-9C64-F84A2DE6C0E8} => C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE [2015-01-13] (Microsoft Corporation)
Task: {B8087ED1-1FC7-4866-BD68-3DEF34547008} - System32\Tasks\{F8C76ED9-1F69-4042-A338-2C366FDBDC99} => pcalua.exe -a "C:\Users\Joseph\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AWSZ7KNA\wlsetup-web.exe" -d C:\Users\Joseph\Desktop
Task: {BD2D7222-7664-4FAA-8936-14CD9FD8FEA6} - System32\Tasks\{F499BCD1-0EC4-4B6E-8D40-F7CF5BE47FD1} => pcalua.exe -a "C:\Program Files (x86)\IncrediMail\Bin\ImSetup.exe" -c /uninstallProduct /addon:incredimail
Task: {C875DDD2-A943-4E26-BD01-A33565189A1D} - System32\Tasks\{AABC2A53-4B8D-497E-B75A-09A217777590} => C:\Program Files (x86)\Windows Live\Mail\wlmail.exe [2014-03-31] (Microsoft Corporation)
Task: {CA7EB35F-2B30-41DC-B139-D514B9D27CFC} - System32\Tasks\Driver Tool-RTMUpdater => C:\Program Files (x86)\Driver Tool\Driver Tool\DriverTool.exe
Task: {CF07B7D4-D8E2-4964-B14F-33C3F955EF3B} - System32\Tasks\MirageAgent => C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe [2011-08-17] (CyberLink)
Task: {D39CA9F3-7CF1-4157-99D8-6BB2941EB160} - System32\Tasks\{B4A5AF5D-4713-477D-B9FF-272445953B57} => pcalua.exe -a C:\Users\Joseph\AppData\Local\Temp\NAS\SymSetup.exe -d C:\Users\Joseph\AppData\Local\Temp\NAS
Task: {DA30D6FA-9271-4F3B-8A2D-39ED05694F3F} - System32\Tasks\Norton Security\Norton Error Analyzer => C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\SymErr.exe [2014-12-03] (Symantec Corporation)
Task: {DAC92E8B-BFC2-488E-8669-F5123E9EABB7} - System32\Tasks\{D64CF0A5-86B8-4315-993C-9F1DFBF0A986} => pcalua.exe -a "C:\Program Files (x86)\Fighters\SPAMfighter\uninstall.exe" -c Remove
Task: {ECF268E0-4423-441D-9144-D182522BFE31} - System32\Tasks\Norton Identity Safe\Norton Error Analyzer => C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.3.19\SymErr.exe
Task: {ED67CB66-2A1F-4F10-9B5E-9CB5C6BF0F36} - System32\Tasks\Driver Tool-RTMScanRunOnce => C:\Program Files (x86)\Driver Tool\Driver Tool\DriverTool.exe
Task: {F1C44C64-AA36-4BFD-8147-29B18DF2D10E} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-08-12] (Google Inc.)
Task: {FA6E5347-7D0C-4E2E-A999-358D4309268F} - System32\Tasks\RMCreator => C:\Program Files (x86)\Hewlett-Packard\Recovery\Reminder.exe [2011-08-23] (CyberLink)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HPCeeScheduleForJoseph.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe

==================== Loaded Modules (whitelisted) ==============

2014-03-31 20:35 - 2014-03-31 20:35 - 00270016 _____ () C:\Program Files (x86)\Windows Live\Writer\en\WindowsLive.Writer.Localization.resources.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\ProgramData\Temp:373E1720

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== EXE Association (whitelisted) ===============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-1208594106-2278155115-362823178-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Joseph\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 75.126.206.18 - 184.173.169.186

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

MSCONFIG\Services: AdobeFlashPlayerUpdateSvc => 3
MSCONFIG\Services: AESTFilters => 2
MSCONFIG\Services: CalendarSynchService => 2
MSCONFIG\Services: DTSRVC => 2
MSCONFIG\Services: EpsonScanSvc => 2
MSCONFIG\Services: gupdate => 2
MSCONFIG\Services: gupdatem => 3
MSCONFIG\Services: HPClientSvc => 2
MSCONFIG\Services: IconMan_R => 2
MSCONFIG\Services: LMS => 2
MSCONFIG\Services: NAV => 2
MSCONFIG\Services: NCO => 2
MSCONFIG\Services: pdfcDispatcher => 2
MSCONFIG\Services: PdiService => 2
MSCONFIG\Services: SkypeUpdate => 2
MSCONFIG\Services: STacSV => 2
MSCONFIG\Services: UNS => 2
MSCONFIG\Services: vToolbarUpdater15.2.0 => 2
MSCONFIG\Services: YahooAUService => 2
MSCONFIG\startupfolder: C:^Users^Joseph^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2010 Screen Clipper and Launcher.lnk => C:\Windows\pss\OneNote 2010 Screen Clipper and Launcher.lnk.Startup
MSCONFIG\startupreg: BeatsOSDApp => C:\Program Files\IDT\WDM\beats64.exe
MSCONFIG\startupreg: DT HPO => C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DT_startup.exe -HPO
MSCONFIG\startupreg: HotKeysCmds => C:\Windows\system32\hkcmd.exe
MSCONFIG\startupreg: HP Software Update => c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
MSCONFIG\startupreg: hpsysdrv => c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
MSCONFIG\startupreg: IgfxTray => C:\Windows\system32\igfxtray.exe
MSCONFIG\startupreg: msnmsgr => "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
MSCONFIG\startupreg: PC Cleaners => "C:\Program Files (x86)\PC Cleaners\PCCleaners.exe" /minimize
MSCONFIG\startupreg: PDF Complete => C:\Program Files (x86)\PDF Complete\pdfsty.exe
MSCONFIG\startupreg: Persistence => C:\Windows\system32\igfxpers.exe
MSCONFIG\startupreg: ShopAtHomeWatcher => C:\Users\Joseph\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe
MSCONFIG\startupreg: SpeetItUpFree => "C:\Program Files (x86)\SpeedItup Free\speeditupfree.exe"
MSCONFIG\startupreg: SysTrayApp => C:\Program Files\IDT\WDM\sttray64.exe
MSCONFIG\startupreg: Weather => C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1

==================== Accounts: =============================

Administrator (S-1-5-21-1208594106-2278155115-362823178-500 - Administrator - Disabled) => C:\Users\Administrator
Guest (S-1-5-21-1208594106-2278155115-362823178-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1208594106-2278155115-362823178-1002 - Limited - Enabled)
Joseph (S-1-5-21-1208594106-2278155115-362823178-1000 - Administrator - Enabled) => C:\Users\Joseph

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (02/17/2015 06:12:06 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: SparkTrustPCCleanerPlus.exe, version: 3.2.14.0, time stamp: 0x546baa96
Faulting module name: SparkTrustPCCleanerPlus.exe, version: 3.2.14.0, time stamp: 0x546baa96
Exception code: 0xc0000005
Fault offset: 0x000ca35a
Faulting process id: 0x9350
Faulting application start time: 0xSparkTrustPCCleanerPlus.exe0
Faulting application path: SparkTrustPCCleanerPlus.exe1
Faulting module path: SparkTrustPCCleanerPlus.exe2
Report Id: SparkTrustPCCleanerPlus.exe3

Error: (02/17/2015 01:21:25 AM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1542) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
DETAIL - Unspecified error

Error: (02/17/2015 00:13:50 AM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1542) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
DETAIL - Unspecified error

Error: (02/16/2015 11:33:25 PM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1542) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
DETAIL - Unspecified error


System errors:
=============
Error: (02/17/2015 04:39:36 PM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \??\C:\Windows\System32\drivers\TrueSight.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (02/17/2015 01:23:39 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {EA022610-0748-4C24-B229-6C507EBDFDBB}

Error: (02/17/2015 01:21:17 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The vToolbarUpdater18.1.9 service failed to start due to the following error:
%%2

Error: (02/17/2015 00:13:43 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The vToolbarUpdater18.1.9 service failed to start due to the following error:
%%2

Error: (02/16/2015 11:33:22 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The vToolbarUpdater18.1.9 service failed to start due to the following error:
%%2

Error: (02/16/2015 11:15:12 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (02/16/2015 11:10:06 PM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (02/16/2015 11:07:07 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (02/16/2015 08:58:42 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (02/15/2015 08:44:01 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}


Microsoft Office Sessions:
=========================
Error: (02/17/2015 06:12:06 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: SparkTrustPCCleanerPlus.exe3.2.14.0546baa96SparkTrustPCCleanerPlus.exe3.2.14.0546baa96c0000005000ca35a935001d04afaf602d021C:\Program Files (x86)\SparkTrust\SparkTrust PC Cleaner Plus\SparkTrustPCCleanerPlus.exeC:\Program Files (x86)\SparkTrust\SparkTrust PC Cleaner Plus\SparkTrustPCCleanerPlus.exe633c5fb6-b6fa-11e4-bc13-386077d03f9a

Error: (02/17/2015 01:21:25 AM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1542) (User: NT AUTHORITY)
Description: Unspecified error

Error: (02/17/2015 00:13:50 AM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1542) (User: NT AUTHORITY)
Description: Unspecified error

Error: (02/16/2015 11:33:25 PM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1542) (User: NT AUTHORITY)
Description: Unspecified error


CodeIntegrity Errors:
===================================
Date: 2015-02-16 23:10:06.067
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-02-16 23:10:06.036
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


==================== Memory info ===========================

Processor: Intel(R) Pentium(R) CPU G630 @ 2.70GHz
Percentage of memory in use: 64%
Total physical RAM: 6048.32 MB
Available physical RAM: 2147.45 MB
Total Pagefile: 12094.83 MB
Available Pagefile: 8222.93 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:914.68 GB) (Free:852.22 GB) NTFS
Drive d: (HP_RECOVERY) (Fixed) (Total:16.74 GB) (Free:2.05 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: 12F61082)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=914.7 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=16.7 GB) - (Type=07 NTFS)

===================


Report •

#36
February 17, 2015 at 16:07:37
"John, is this what you want? Maybe not?"
Yep, that is one log the other is FRST.log.

From my instructions.

"It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt).
The logs are large, upload them using this, or upload to a site of your choosing. No account needed. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif"


Report •

#37
February 18, 2015 at 19:24:28
Johnw: I'm having a problem attempting to locate what is needed.
But if this is 'the one' then it's a miracle! Otherwise, I'm stuck.

Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.2 (02.02.2015:1)
OS: Windows 7 Home Premium x64
Ran by Joseph on Sun 02/15/2015 at 18:36:31.47

~~~ Services

Successfully stopped: [Service] spamfighter update service
Successfully deleted: [Service] spamfighter update service
Successfully stopped: [Service] suite service
Successfully deleted: [Service] suite service

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\sfagent

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A3A4130D-9701-4245-B8A3-8D06CD5689C3}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5164338d-b276-4518-a378-6723f61f6c09}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5164338d-b276-4518-a378-6723f61f6c09}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5164338d-b276-4518-a378-6723f61f6c09}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5164338d-b276-4518-a378-6723f61f6c09}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\pc1data"
Successfully deleted: [Folder] "C:\ProgramData\sparktrust"
Successfully deleted: [Folder] "C:\Users\Joseph\AppData\Roaming\avpro"
Successfully deleted: [Folder] "C:\Users\Joseph\AppData\Roaming\pc antivirus"
Successfully deleted: [Folder] "C:\Users\Joseph\AppData\Roaming\sparktrust"
Successfully deleted: [Folder] "C:\Users\Joseph\appdata\local\pc_drivers_headquarters"
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{00561037-D202-4A5F-A584-CFABE4A27A37}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0075290F-B2E4-45B8-9296-7EA7EDCD4363}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{008A65C5-F244-40C5-9F5A-DD92AD8A31AA}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{009DB28D-79BC-45E6-861E-94FBCF6AF329}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{00E800D9-20CB-444D-9B50-05BAFDD40878}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{00FCA6DF-838F-45C5-867F-3929605F8A97}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{033E7A9C-50F2-4F18-9211-A7DA19583845}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0372D531-23B9-45AB-BBC8-052E8B93F26E}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{03D7CEB6-9FBB-433B-9680-7EDC991205F3}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{04344B71-CBDF-4820-9706-6E5E9E6754E1}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{04B6ED58-87C0-4164-BDEC-55DF24F505FA}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{04DBA0E8-4795-4197-B287-40F2BBB3E307}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0542ED49-395D-46CF-A3C9-6765AC3BE279}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{054D46E7-A264-4282-881C-E19F50F3E805}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{064BD1C9-BF84-4413-A5A3-21435A785A12}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{0709031A-C5B9-479A-B199-75EB393EBB31}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{076121F9-1572-461D-8B57-BF6F3A891139}
Successfully deleted: [Empty Folder] C:\Users\Joseph\appdata\local\{07A27C64-BA99-49C0-97CB-F73308503981}
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~~~ Event Viewer Logs were cleared

Scan was completed on Sun 02/15/2015 at 18:39:04.66
End of JRT log


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#38
February 18, 2015 at 19:44:25
Nope. when you ran Farbar, it made 2 text files, you have given me the Addition one, the one I want is called FRST & should be on your desktop.

You are in desperate need of upping your computer skills.

Do you have an neighbor, friend, family, workmate, computer club to show you what to do.


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#39
February 19, 2015 at 07:20:57
Johnw: No disrespect to you, as you have gone out of your way to assist me in having this problem resolved and I do appreciate it. In the beginning I stated I was a novice at this and even so managed to accomplish much, in my opinion, with your help.

It is my understanding that this site is to aid those with computer problems and does not mention one has to have much computer knowledge, in order to use it, so that's why I connect to this site. In the past, I have had assistance from knowledgeable computer genius, so to speak and have never been told I was in desperate need to up my computer skills....and regardless my previous problems had been solved.

Yes, I do have FRST on my desktop but it won't open to scan, even though I have tried many times and each time there is a pop-up from Norton claiming it was dangerous and was removed/deleted.

I can understand the frustration we both have been experiencing, but if I have to continue receiving junk mail with advertising via Norton, then so be it. Thank you so much for your assistance.


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