No Internet After Using ComboFix

April 8, 2011 at 16:56:15
Specs: Windows XP
All right, so my computer is really messed up. Anything that I did to it what from what I read on other forums. I have no experience with computers, but I know my way around them. I just want to thank anyone in advance for helping me, I appreciate it :)

So first off I started with an annoying pop-up on my computer from, I think, Antivirus 2010 or Spyware Doctor. It was a fake virus alert message thing that tried to get me to buy their product. So I ran Malewarebytes' Antimalware and then SUPERantispyware. It detected a ton of crap on my computer, and I removed them and rebooted for both programs. The fake alerts were still there, and so I had to go into safe mode to delete them manually, because they wont remove in regular windows. That was successful, although...

When my computer booted back up, the taskbar next to the start icon on the bottom was gray instead of blue (like an old windows version) along with any window that I opened. Along with that problem I had no internet either. So I read about this and people said to run TDSSkiller and ComboFix. ComboFix is apparently a super dangerous program if used without supervision, but I was desperate after hours of trying to research and fix my problem. But when I downloaded the program, I forgot to save it to my desktop like everyone says, and I couldn't do the restore thing because I had no internet to download it.

So anyways, I ran TDSSkiller and ComboFix at the same time. TDSSkiller completed faster than ComboFix. My internet began to work and the old version of windows disappeared on my taskbar and windows. Since the ComboFix program was "dangerous" I decided to let it finish running. When it finished, I mindlessly deleted everything that it found (I did the same thing with CCleaner right after it). Stupid, I know. And when it finished, my internet stopped working again.

This time I just went into my network connections and just clicked repair connection, and it worked! I used the computer for that time, but then I put it into Stand By mode (like I always do). When I started my computer back up later that day, the internet was gone again. I tried t repair the internet connection, but it just stayed stuck on "renewing ip address." By the way, I use a Linksys Wireless-G PCI Adapter with SRX (Model No.: WMP54GX) and my network connection is called Wireless Internet Connection 5. But I don't think that my internet or the program is the problem, because every other computer in the house works perfectly. I think that when I ran ComboFix I deleted something that was part of my internet.

My computer has not been working for a week now. I have tried so many things already and put many hours into researching and trying to fix the darn thing! I ran CCleaner which just deleted a bunch of stuff, another program that might have caused this. I have already tried a program called WinSockFix, but it did nothing. I tried all the command prompt things that people suggested to do (like ipconfig, ip renew all, etc.) Nothing works for me and I just get error messages in the Command Prompt.

Now my computer is only booting up in safe mode. Something must really be wrong now. Please help me, this is second to last resort. Right before wiping my computer completely clean and reinstalling literally everything.


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#1
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#2
April 8, 2011 at 17:12:17
"this is second to last resort. Right before wiping my computer completely clean and reinstalling literally everything"
I am pretty sure you are nearly fixed.

"Now my computer is only booting up in safe mode. Something must really be wrong now"
Windows XP defaults to Safe Mode at every startup
http://windowsxp.mvps.org/safeboot.htm

"I have already tried a program called WinSockFix, but it did nothing. I tried all the command prompt things that people suggested to do (like ipconfig, ip renew all, etc.) Nothing works for me and I just get error messages in the Command Prompt"
Infection has enabled proxy
http://www.bleepingcomputer.com/vir...
Start > Control Panel > Internet Options > Connections > LAN settings, untick > Use a proxy server for your LAN. Click OK twice.
If an infection has disabled your connection.
How to configure TCP/IP
http://support.microsoft.com/kb/305553
http://www.microsoft.com/windowsxp/...
On the General tab, make sure "Obtain an IP address automatically" and "Obtain DNS server address automatically" are both ticked.



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#3
April 8, 2011 at 17:33:56
The guide to get out of safe mode that you gave me was not helpful. The safeboot box it told me to uncheck was already unchecked. This cannot be something normal on my computer. I tried to do your other steps, but I can't because the windows are to large to reach some of the clickable buttons.

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Related Solutions

#4
April 8, 2011 at 17:35:17
I don't understand how I am supposed to use this.

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#5
April 8, 2011 at 17:48:56
Can you do this:

Go to the following directory:
c:\Windows\system32\drivers\etc\
You will see a file called "hosts". it does not have an extension.
Open the hosts file in notepad. Notepad will allow you to open this file even though it doesn't have an extension.
Paste what is in the hosts file in this thread.

Post here the entire content of the hosts file. Thanks.


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#6
April 8, 2011 at 19:15:58
How to perform a repair installation of Windows XP if Internet Explorer 7 or 8 is installed
http://support.microsoft.com/kb/917964

Boot off of a clean Windows XP cd ( your bios has to be set to boot from cd rom 1st ) choose Install ( Not > To Repair a Windows XP installation using Recovery Console, press R ) at the first prompt.
It will then search for a previous copy of Windows.
When it finds your copy, it will stop at the next prompt and ask if you want to do a repair. Hit R at this screen.
If it does'nt mention a repair > DO NOT continue.
It will then copy a lot of files and appear to be doing a reinstall ( But its not. All your programs and data are safe, all you will lose, are your Windows updates )
http://www.geekstogo.com/forum/topi...
http://www.dougknox.com/xp/tips/xp_...


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