new win32 virus called win32/trojan HELP ME!!

Acer / ASPIRE 5735
October 8, 2010 at 08:41:59
Specs: Windows Vista, 2 GHz / 1976 MB
a fake alert from "windows security essentials" pops up when i ever i try to open anything related to the internet like itunes, firefox, internet explorer, even task manager...

i made this post by right clicking on iexplorer and clicking run as administrator, that allowed me on iexplorer...everything else is still blocked by that fake "windows security essentials" alert, the alert ultimately tries to sell me fake spyware protection...

i ran AVG free, and it didnt find anything at all!!!

please help me...i need to get this resolved to i can restore my iphone before i go to basic training next week...

please help me!!!


See More: new win32 virus called win32/trojan HELP ME!!

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#1
October 8, 2010 at 08:50:43
download rkill.exe
http://www.technibble.com/rkill-rep...
and run it to stop the process from running
Then download TDSS killer
http://support.kaspersky.com/viruse...
amd run that.
Do not reboot because the rkill will get turned off

Now do a thorough scan with malwarebytes and remove the problem.
Download and run these cleaners too:
1- trojan remover
http://www.simplysup.com/tremover/d...
2- Hitman Pro
http://www.surfright.nl/en
Run those 2 untill they are both clean and then uninstall them from All Programs not from add/remove
Now you can reboot

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
October 8, 2010 at 12:18:40
this worked like a charm (for now, im pretty sure it will stay that way)

thank you so much for taking the time to post this reply, you have really helped me a lot!!

my iphone went into recovery mode, therefor its useless, and i go to basic training in 4 days, and didnt really have the money to get this fixed...but thankfully you were able to lay out step by step instruction to help me save my phone and my computer in time!!
you have no idea how relieved i am!!
this really means a lot to me...thank you soooooo much!!!
im forever grateful!!


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#3
October 8, 2010 at 18:15:31
Thanx a million for posting back! Glad it worked for you!

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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