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Solved new virus need to know if i can get rid of it

June 22, 2015 at 14:41:17
Specs: Windows 7
all my files are encrypted by a virus and it wants money to release them
I don't know the name of it.I have webroot antivirus ,downloaded malwarebit and did a restore point but nothing works

See More: new virus need to know if i can get rid of it

June 22, 2015 at 15:11:23
Probably CryptoLocker. There could be new variants so it could be tricky.

See this:

There is also a method of restoring using shadow copies, see here:

Keep watching for other ideas.

Always pop back and let us know the outcome - thanks

message edited by Derek

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June 22, 2015 at 15:19:06
If you have recent back up of your data and it is independent then it might be easier to wipe the drive completely, reinstall Windows and restore your back up.
If you have an image of the hard drive and a more recent back up then that is even better because you can start with wiping the drive, restoring the drive image, and then the more recent back up.
If you do not have a recent back up then keep an eye out here for more suggestions.

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers

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June 22, 2015 at 17:23:15
✔ Best Answer
It's called Ransom-ware. You need a removal tool. Try this one:

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June 22, 2015 at 17:35:03
Copy & Paste the contents of all logs please, so we can see what version of the virus we are dealing with & what action the tools have taken.

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