Need help with Trojans please

April 29, 2009 at 11:12:51
Specs: Windows XP
I'm doing this to try and help out a friend. I believe she has several Trojans. I had her try and run several different online scans but comp keeps freezing, and then it totally shuts down before the scans are complete. Not sure what to do now, any advice is appreciated

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April 29, 2009 at 11:37:48
Can you be a little more specific on what you did....? and the
results which came out,as what happens so that it would give a clear idea
about what is happening on the background...

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April 29, 2009 at 12:18:03
ran AVG and found nothing, tried these, but never finshished one due to computer shutting off.

Thanks for the quick reply

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