Here is the first step, more steps will be needed after I see the results of this scan. Run ESET Online Scanner, Copy and Paste the contents of the log in your reply please. This scan may take a very long while, so please be patient. Maybe start it before going to work or bed. Make sure these options are checked/ticked in Advanced settings. Remove found threats, Scan archives, Scan for potentially unsafe applications, Enable Anti-Stealth technology. http://www.eset.com/us/online-scann... http://www.eset.com/home/products/o... If your comp is unbootable, or won't let you download, you will have to download ESET from a good computer, put it on a flash/thumb/pen/usb drive & run it from there. Create a ESET SysRescue CD or USB drive http://support.eset.com/kb2103/ How do I use my ESET SysRescue CD or USB flash drive to scan and clean my system? http://support.eset.com/kb2612/ Configure ESET this way & disable your AV. http://i.imgur.com/3U7YC.gif How to Temporarily Disable your Anti-virus http://www.bleepingcomputer.com/for... http://www.techsupportforum.com/for... 3: Which web browsers are compatible with ESET Online Scanner? http://support.eset.com/kb405/?loca... Online Scanner not working http://support.eset.com/kb403/?loca... My ESET product detected a threat—what should I do? http://support.eset.com/kb117/ Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult. 5: Why does the ESET Online Scanner run slowly on my computer? http://support.eset.com/kb405/?view... If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time protection components of your other security software before running the ESET Online Scanner. Remember to turn them back on after you are finished. 17: How can I view the log file from ESET Online Scanner? http://support.eset.com/kb405/?view... The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\ESET\EsetOnlineScanner\log.txt" (on 64-bit systems this directory will be "C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt"). You can view this file by navigating to the directory and double-clicking it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start > Run dialog box from the Start Menu on the Desktop. If no threats are found, you will simply see an information window that no threats were found. http://www.trishtech.com/security/s... |