Need help removing virus on windows 7

Microsoft Windows 7 home premium upgrade...
March 24, 2011 at 14:50:20
Specs: Windows 64, Ram: 3.00 GB
I tried to update to windows 7 service pack 1 for x64 based windows but failed and got errors found: code FFFFFFFE. My computer is really slow even though the CPU usage is about 7%. Kaspersky antivirus doesn't open at all and sometimes I get redirected to some random websites when I surf the web. I think its a virus...i tried Trend Micro Hijackthis scanner but it wont let me save the log!!! Please help

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#1
March 24, 2011 at 19:38:19
try a system restore to before the ipdate, see if that helps. Then I would suggest you run malwarebytes in safe` mode and fix all it finds. Good luck

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
March 24, 2011 at 21:08:26
yes malwarebytes did work thanks!! i have 7 viruses and some trojans, but i still cant update to windows 7 service pack 1 for x64. now i get some different error code. Can u help me with that?? thanks

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#3
March 25, 2011 at 06:48:14

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