need free help to remove viruses free

Compaq / Gx617aa-aba sr5310f
June 6, 2010 at 15:05:42
Specs: Windows Vista
I have trojan virus and worm. i need help removing them. the computer says i have 11 to 12 viruses. norton tech said i can get help removing them free of charge but i don't know what i am doing help please

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#1
June 6, 2010 at 15:15:20
'I have trojan virus and worm'

you probably have more than that. I would suggest dumping norton and using Avast free which is much better. If you decide to do that, be sure to use the removal tool from the Norton website:
http://service1.symantec.com/suppor...

Then you should run these scans:
1- malwarebytes (update and do a quick scan)
http://www.filehippo.com/download_m...
2- trojan remover:
http://www.simplysup.com/tremover/d...
3- Hitman Pro:
http://www.surfright.nl/en/hitmanpro

You can download avast free from here:
http://www.filehippo.com/download_a...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
June 9, 2010 at 21:28:36
all free virus removal is limited in its capabilities, will only pick up old definitions probably. check out a list of free virus removal tools free virus removal. better yet, purchase something from a reputable source. It is not that expensive if you consider the cost of not doing so and having your machine
go down because of that - or worse, your personal info being stolen.

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