Solved my yahoo e-mail address has a virus no matter which computer

December 1, 2013 at 13:48:44
Specs: Windows XP
my mail goes into the recipient's junk folder and states that e-mail has a virus attached to e-mail address

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December 1, 2013 at 15:49:04
✔ Best Answer
Please Copy and Paste the instructions into a text file, print/write down steps & info. You will need them, as they are hard to remember, for when you are offline. Cross off each step as you do it.

Note: Is your important stuff backed up, including your emails & address book. Anything can happen, during the clean up.

The badies are always ahead of the goodies, be aware, this can be a very long process, involving many different tools to clean up an infected comp.

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December 1, 2013 at 15:51:15
1: 1: Download & run Unhide
To run Unhide, simply download it to your desktop and then double-click on the Unhide icon. The program will open a black box and start making the files on your fixed disks visible again. Please note, that this program will not unhide removable drives like flash cards and usb drives as the FakeHDD rogues do not target these types of drives. Once it has finished, the program will display a Windows alert stating that your files have been restored. You should then reboot your computer for all of the settings to go into effect.
Copy & Paste the contents of the log. Let me know if it doesn't produce a log please.

2: Reboot

3: Run ESET Online Scanner, Copy and Paste the contents of the log please. This scan may take a very long while, so please be patient. Maybe start it before going to work or bed.
You may have to download ESET from a good computer, put it on a flash/thumb/pen drive & run it from there, if your comp is unbootable, or won't let you download.
Create a ESET SysRescue CD or USB drive
How do I use my ESET SysRescue CD or USB flash drive to scan and clean my system?
Configure ESET this way & disable your AV.
How to Temporarily Disable your Anti-virus
Which web browsers are compatible with ESET Online Scanner?
Online Scanner not working
Why Would I Ever Need an Online Virus Scanner?
I already have an antivirus program installed, isn't that enough?
Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.
5: Why does the ESET Online Scanner run slowly on my computer?
If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time protection components of your other security software before running the ESET Online Scanner. Remember to turn them back on after you are finished.
17: How can I view the log file from ESET Online Scanner?
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\EsetOnlineScanner\log.txt". You can view this file by navigating to the directory and double-clicking on it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start ? Run dialog box from the Start Menu on the desktop.
If no threats are found, you will simply see an information window that no threats were found.

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December 1, 2013 at 16:02:46
Thanks for your reply. I'm still confused as to what the problem is. It doesn't matter if I'm sending from my computer, iPod touch or Kindle it winds up in the other person's junk file. I also haven't had complaints from everyone. When I send an e-mail to myself it goes in my inbox not bulk or junk.

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Related Solutions

December 1, 2013 at 16:08:28
"I'm still confused as to what the problem is"
Absolutely no way of knowing where the problem is, until we see some logs, process of elimination.

What AV are you using & have you run a quick scan?

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December 1, 2013 at 16:46:45
See if anything here helps, as it is in multi comps, I suspect address book.

Top Abuse and spam articles for Yahoo Account

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December 1, 2013 at 23:52:33
Does this happen with all emails you send or just certain recipients?

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