my laptop will not run antivirus software

July 5, 2011 at 18:36:23
Specs: Windows Vista
i had selected a trial version of webroot antivirus-i have used before, and it expired... but when i go to the link they email me to activate my trial, the yellow bar pops up asking me to run or save, i have tried both run and save and neither will do anything. also, certain browser applications like my collleges chat board will not run, similar thing, the yellow run/save bar pops up but nothing happens... ive tried reboots, install updates, making sure old webroot was uninstalled, but no dice! please help, i cant get it to work!

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#1
July 6, 2011 at 01:27:05
what browser you are using to activate your webroot?

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#2
July 6, 2011 at 10:21:44
its ie 9... i have windows vista running service pack 2.

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#3
July 6, 2011 at 10:24:26
now i cant run my external harddrive to back up all my stuff in case my computer crashes, because its freezing up alot, saying an "m3/myweb plugin has failed" which idk what that it, and on start up it keeps tryin to start in safe mode... i did run a free scan and it said i had a potential trojan, but i have literally been without antivirus for less than a week... and i dont go to sketchy sites...

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