My HP doesn't work says I have a trojan virus

Hewlett-packard Pavilion slimline s7500y...
March 5, 2010 at 15:37:21
Specs: Windows XP
windows xp lets me log on but when i am one it logs me right out. it says i have a trojan virus how do i clean it out and get my comp back

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#1
March 6, 2010 at 03:05:04
Try to scan with Malwarebytes' Anti-Malware
http://www.malwarebytes.org/mbam/pr...

or Scan with eset online Scanner
http://download.eset.com/special/eo...

Treatment of viruses in the On-line mode.
Write to HERE


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#2
March 6, 2010 at 09:56:23
hi i have xp sp3. great system everything is built in.
including anti virus malware etc.
go to Start. Run. type in mrt.exe push Enter and let it run.
This should pick up any malicious software..
also sfc/scannow and let it run.

Should u not b able to start your pc.
Start from the Wndws home edition cd.
i assume u have it.
Reinstall yourwndws in another words.

this link for microsoft security.
i have found it best for the system.
good luck
http://www.microsoft.com/security/a...


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#3
March 6, 2010 at 10:12:31
You will need a flash drive to move information from the infected computer to a working computer, so we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).


Here is what you need to do.

Two programs to download

First

Download ISOBurner. Click Here for ISOBurner Instructions. Install the program, and follow the next set of steps.

Second

•Download OLTPE.iso and burn to a CD using ISO Burner. NOTE: This file is 276.7MB in size so it may take some time to download.
•When downloaded double click and this will then open ISOBurner to burn the file to CD
•Boot the Non working computer using the boot CD you just created.
•In order to do so, the computer must be set to boot from the CD first
Note : For information click here

•Your system should now display a REATOGO-X-PE desktop.
•Double-click on the OTLPE icon.
•When asked "Do you wish to load the remote registry", select Yes
•When asked "Do you wish to load remote user profile(s) for scanning", select Yes
•Ensure the box "Automatically Load All Remaining Users" is checked and press OK
•OTL should now start. Change the following settings
◦Change Drivers to All
◦Change Registry to All
◦Under the Custom Scan box paste this in.


/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
ahcix86s.sys
nvrd32.sys
userinit.exe
explorer.exe
/md5stop
%SYSTEMDRIVE%\*.*
%systemroot%\*. /mp /s
%systemroot%\System32\config\*.sav

Press Run Scan to start the scan.
When finished, the file will be saved in drive C:\OTL.txt
Copy this file to your USB drive.
Please post the contents of the C:\OTL.txt file in your reply.

Here


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