|"Howdy folks.....hope I can sneak in a question"|
No problem Kev.
"It seems like no matter what is installed, it won't stop it from getting on"
Incorrect. A lot has to do with the person using the keyboard.
Google is your best tool to find out more, don't know your operating system or browser, but lets assume it's XP, google > XP preventative security < as a starting point.
I will be suggesting Vista info for leeingri later.
"are you able to tell which one did it?"
As reported by leeingri, she had dataapp\llt...dll something & suspicious.MH690, I suspect they were one & the same. Anyway they are gone, removed by symantec.
"QUESTION IS: While several things were run in the this attempt to remove it (and one evidently got it)....are you able to tell which one did it?"
With the huge amount of new versions coming out daily ( even google redirect ) there is no one tool to detect, remember the badies re always ahead of the goodies.
Malwarebytes free should be a permanent part of checking regularly for anything that has got past your inadequate defenses.