My dell laptop isn't starting up right.

February 22, 2011 at 17:26:36
Specs: Windows 7
I have a dell PP39L laptop with windows 7 home premium on it.i cant get it to open any programs normally.I get error messages with the code 0xc0000185.I have no access to the superantispyware program cant search all my files.I cant not us system restore because it doesnt have any restore point.which i know is bull.what can i do?is it a virus or a hardwear problem?whats my best options to keep all my files and fix this asap?i tried opening it in safemode and did full scans but doesnt take 24 hours to get to the point where it just shuts down and re states.i tried command prompts but nothing works and it says it cant open the exe for superanti spyware.again i cant download anything so i need help with command not that good with this stuff.

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February 22, 2011 at 19:03:38
safe mode with command prompt / rstrui.exe

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February 23, 2011 at 04:32:10
scan with a different anti virus or try a clean install the error is due to trojan hors accessing files

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