My computer won't let me run antivirus or malwarebytes

June 16, 2016 at 09:34:10
Specs: Windows 7
I am using Windows 7. Also, all programs play avi's or mp4's and all music like chipmunks. It also won't let me restore it to an earlier point.

See More: My computer wont let me run antivirus or malwarebytes

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June 16, 2016 at 13:29:55
Sounds like your system is infected & the infection is blocking the AV & Malwarebytes. Try using a bootable Rescue disk:

message edited by riider

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June 16, 2016 at 22:58:05
Another way.

Run HitmanPro Kickstart. Note: You will need a USB flash/thumb/pen drive to use this method.
Create a HitmanPro.Kickstart USB flash drive on a good comp, then insert the flash drive in the faulty comp.
Boot & go into the bios & change the boot order to the thumb drive first. F10 to Save & Exit.
HitmanPro.Kickstart user manual / guide
The logs are large, upload them using Zippy ( No account/registration needed ) or upload to a site of your choosing. Give us the links please.
Instructions on how to use ZippyShare.
Download 32-bit HitmanPro 3.7 with Kickstart
HitmanPro 3.7 with Kickstart (64-bit)
HitmanPro.Kickstart - User Manual

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June 17, 2016 at 03:12:41
If you can, and if you get a name of the virus by the scans, drop by the name of the virus. Try HitmanPro first. If it fails, try a bootable rescue disk.

message edited by jaysarma987

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