my computer wont let me open malwarebytes ant

February 3, 2011 at 01:42:58
Specs: Windows XP
every time I click on malwarebytes anti malware and mcafee total protection they beep and close. i have had a couple viruses lately that i can't get rid of including "scanner", "system tool", and a new one today called "antivirus pro". i don't know if they're all the same virus renaming itself or if one let the other ones in but they won't let me open anything. Can anyone please help. Everything i've googled doesn't seem to work.

See More: my computer wont let me open malwarebytes ant

Report •

#1
February 3, 2011 at 01:52:03
uninstall malwarebytes if you can, re download it, reboot into safe mode with networking by pressing f8 when you first start up the computer. The install file is called mbam.exe rename it too mbam.com , install, update and run....if it will let you.....try that.

Report •

#2
February 3, 2011 at 10:20:35
where and how do i rename it?

Report •

#3
February 3, 2011 at 19:40:28
Well when you download it from the web it ask where you want to store it. Goto your downloaded file it will be called mbam.exe......right click it and rename it.

Report •
Related Solutions


Ask Question