Solved my computer will not open files

April 13, 2011 at 06:23:14
Specs: Windows XP
I turned on my computer and the VISTA Malaware came up, however it stated I had to buy the product to take out the virus. And I am not able to open any internet files or word documents

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April 13, 2011 at 08:23:12
✔ Best Answer
Here is how you got infected:

Tap f8 and choose safe mode with networking. Download and run Malwarebytes in a full scan and fix all it finds for starters

Some HELP in posting on plus free progs and instructions Cheers

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April 13, 2011 at 08:44:58
Thank you -I will try that!

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May 8, 2011 at 02:32:59
hello, i have a windows 7 and im having the same problem and i need it fixed ASAP.

XpUser4Real - i tried using that technique for my windows 7 and its not working

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May 8, 2011 at 13:16:13

What operating system is installed on your computer, XP, or Vista, or both?

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