my computer after 1-2 minutes creates a super blockage

June 6, 2016 at 21:09:11
Specs: Windows 10, 12gb
So I downloaded one thing yesterday and 4 thing downloaded with it and now a sort of super popular now launches after 1 minute of my pc starting up and this popup won't let me delete it and blocks all access to other apps and control panel

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June 7, 2016 at 01:45:30
We will need to start, by using special tools.

Here is the first step, more steps will be needed.

Run HitmanPro Kickstart. Note: You will need a USB flash/thumb/pen drive to use this method.
Create a HitmanPro.Kickstart USB flash drive on a good comp, then insert the flash drive in the faulty comp.
Boot & go into the bios & change the boot order to the thumb drive first. F10 to Save & Exit.
HitmanPro.Kickstart user manual / guide
The logs are large, upload them using Zippy ( No account/registration needed ) or upload to a site of your choosing. Give us the links please.
Instructions on how to use ZippyShare.
Download 32-bit HitmanPro 3.7 with Kickstart
HitmanPro 3.7 with Kickstart (64-bit)
HitmanPro.Kickstart - User Manual

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June 7, 2016 at 04:15:04
Boot a live linux and delete what's causing the popup.
Is task manager accessible? Somehow take a picture of all the running processes and link it here.

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June 7, 2016 at 07:03:31
Re #2
The problem with the alternative is that it is specialised. Many of our posters would not know how to boot to live linux let alone know how to locate the cause of the popup. There is also likely to be other malware about other than the reported problem. Deleting files without detailed instructions could result in the wrong thing being removed thereby screwing up the computer.

Always pop back and let us know the outcome - thanks

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Related Solutions

June 7, 2016 at 09:07:25
Agree with /Derek re' #2...

If there is anything unpleasant/nuisance etc. present and one does use a Linux based disk to get rid of it/them; better to use something like Kaspersky Rescue Disk (a Linux based anti-viru/pest remover), which loads into RAM only; boots to a windows style desktop; goes on-line to update itself... Then locates and scans the hard drive fully dealing with whatever it finds...

Johnw is in effect following a similar line of attack - via HitmanPro etc... Perhaps stick with his approach and see how it pans out.

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June 7, 2016 at 19:01:33
Okay, infact I too agree to #2 and #3.
Actually, that's how I solve similar virus problems of mine.
But I also need to consider the expertise level of other users.
Plus, I have a limited bandwidth, I never can use it for downloading utilities. That's not the case with everyone I suppose.

But again, there is no way of knowing the expertise level of users here, so might as well giving a try to say about linux and whatever I said doesn't cost much time. Finally the OP only have to decide if to do or not to do.

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June 7, 2016 at 20:21:11
I also would suggest that the original poster to generally ignore this discussion (#2-5) and stay with JohnW and follow his proven steps. They may take a lot of steps but the feedback that he asks for will guide him through a complete clean up and restoring of the machine if needed and it will be customized specifically for him.

That is not to say that there are not other methods that would work, but with an unknown experience level and unknown level of infection, this is I think the best choice.

You have to be a little bit crazy to keep you from going insane.

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June 7, 2016 at 21:56:43
Yes, agreed. Though discussions are necessary for learning.

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