MSCONFIG access denied message

March 12, 2011 at 02:53:48
Specs: Windows Vista
HI,
i Hope someone can help,i`m tying to install Uniblue Powersuite with no success. Uniblue tech support have told me to go into MSCONFIG and alter some settings under the start up tab and the services tab.
When i have ticked and un ticked the boxes and click apply i get the following message

'An access denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes'. while trying to use MSCONFIG
Although i am logged on as an administrator.After looking on goggle have I tried the following
1. Un Installed Norton av
2.Tried to make the changes to start up and services in the safe mode.
3. For info only i do not have a hp printer as apparently this causes the same problem.
Any help gratefully appreciated Dominic


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#1
March 12, 2011 at 03:10:17
Hi, Are you using McAfee or Norton antivirus software at all?

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#2
March 12, 2011 at 03:22:13
At present i have reinstalled Norton antivirus 2011.
McAfee is not installed.
thanks Dominic

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#3
March 12, 2011 at 03:29:16
Hate to say it that might be your problem, a lot of people say Norton and McAfee cause this problem.
Did you just install Norton and the problem appeared?

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#4
March 12, 2011 at 03:39:36
I installed norton a few months ago, i dont know. when the problem begun as this is the fist time in about a year that i have used MSCONFIG
thanks Dominic
ps i have uninstalled the norton but the same message still appears.

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#5
March 12, 2011 at 03:40:00
Have you ever had a HP printer all in one installed?

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#6
March 12, 2011 at 03:43:37
no, my printer is a Lexmark

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#7
March 12, 2011 at 03:52:45
Can you use windows search tool to see where the msconfig file is located?

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#8
March 12, 2011 at 08:24:08
use revo uninstaller to clean out Uniblue Powersuite
Also use norton's uninstaller from their website to remove all norton registry files.
Then run malwarebytes in full scan mode and fix all it finds.

I would then suggest downloading and running avast free and do a bootscan on reboot and move all it finds to the chest.
If the above does not work, post back and there are more good free cleaners to use.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#9
March 17, 2011 at 08:46:13
Hi,
Thank you so much,problem solved. I must applogize for not getting back to you sooner.
I found your links to free anti-virus etc very usefull.
Once again thank you.
regards dominic

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#10
March 17, 2011 at 15:01:43
glad it worked out for you. Thanks for letting us know

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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