met police virus removal

July 28, 2012 at 09:23:33
Specs: Windows XP
My pc is blocked with the met police virus, however when i try to reboot in safe mode with command prompt and click on windows xp all i get is a blue screen and info telling me windows has been shut down to prevent damage to my computer, Can anyone help please?

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#1
July 28, 2012 at 09:40:51
https://community.mcafee.com/thread...

"Channeling the spirit of jboy..."


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#2
July 28, 2012 at 10:25:34
thanks but unfortunately i cant find how to get past blue screen

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#3
July 28, 2012 at 12:24:08
This might be worth a go:
http://support.kaspersky.com/faq/?q...

You will have to download it on another computer. Note how to record it (see the CD/DVD link).

On the computer that is infected, ensure (in BIOS) that the CD drive is ahead of the C drive. Then power up with the CD in the drive.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
October 19, 2012 at 01:36:41
Hi,

1. Reboot your PC and when you see the initial screen of the BIOS (white letters on black backgroud) keep pressing (not just holding but press-release-press-release) F8 key on your keyboard.

2. Pressing F8 continuously at this moment will show you Windows Advanced Startup menu.

3. Using keyboard arrow key select “Safe Mode With Command Prompt” and press Enter.

4. When Windows loads, you’ll see Command prompt Window.

5. Type explorer.exe there and press Enter. This will show your Desktop.

6. Click on Start, then choose Run, type rstrui and click OK button.

7. This will open “System Restore” application to you. Please restore your computer’s settings to two or three days back when your computer was still not infected.

8. When System Restore is finished, please restart your computer, and you should be able to see your Desktop now.
9. Please, note that you did not remove FBI Moneypak yet! So far you’ve just removed the startup entry of MoneyPak fraud so that it can’t load at startup.

Now you need to remove its executable files and folders from your computer.

Windows Vista/ 7

C:\Program Data\csrss.exe
C:\Users\{Your User Name}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ctfmon.exe
C:\Users\{User Profile}\AppData\Local\Microsoft\Windows\[Random]\ [Random.exe]
C:\Users\{User Profile}\AppData\Local\Microsoft\Windows\ [Random]
C:\Program Data\lsass.exe
C:\Program Data\[Random.exe]

Windows Xp

C:\Documents and Settings\{Your User Name}\Start Menu\Programs\Startup\ctfmon.exe
C:\Windows\[Random.exe](eg. Pmfjyiaj.exe)
C:\Documents and Settings\ {User Profile} \Local Settings\Application Data\Microsoft\Windows\[Random.exe]
C:\Documents and Settings\ {User Profile} \Local Settings\Application Data\Microsoft\Windows\[Random]

Or use one of the following Automatic Removal Tools which has to be installed using safe mode:

Spyhunter - http://www.anti-spyware-101.com/spy... or Malwarebites - http://www.malwarebytes.org/


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#5
October 19, 2012 at 03:01:43
Advice on the blue screen of death fix:
http://pcsupport.about.com/od/fixth...

Please reply and let us know if our help worked. Your feedback helps others. Maybe you?


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#6
October 19, 2012 at 05:48:10
Original poster last seen on July 28..

Always pop back and let us know the outcome - thanks


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#7
October 19, 2012 at 14:50:27
I think we need to add a "closed" thread option after 2 months? So we can concentrate on the OP's who are keen to fix their pc and stick around to get help etc.
Maybe a Mod could help with that?

Please reply and let us know if our help worked. Your feedback helps others. Maybe you?


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