Solved MBAM Lifetime License Not Working

Toshiba / Satellite l305d
October 31, 2015 at 20:13:23
Specs: Vista Home Premium, 1.9 GHz / 2940 MB
I bought the lifetime license in 2010. I just bought a new laptop
and downloaded MBAM and entered my ID and Key and it
wouldn't except it. I even tried to use my cd I got when I bought
MBAM.

What recourse do I have?

Take Care
Deke


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#1
November 1, 2015 at 03:21:36
✔ Best Answer
You must first deactivate the licence (or uninstall MBAM or stop using it) on your previous computer since the licence is only valid for one computer at any one time:

https://support.malwarebytes.org/cu...

For example, if you passed on your old laptop or PC to somebody else & and it's got MBAM still installed on it which they are using, that would explain why your licence isn't working on your new laptop.

message edited by phil22


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#2
November 1, 2015 at 04:03:22
Thanks Phil that did the trick. I was about to buy a new one.

I am old and slow but how did the deactivating the MBAM on
my old laptop, that is not connected in any way to the internet,
enable me to activate it on the new laptop?

Take Care
Deke


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#3
November 1, 2015 at 04:07:04
Didn't think about that long enough. I guess when I activated it on my old pc MBAM
picked up my pc info and when I tried the key on the new one it saw this was not
the original pc.

If this is right maybe this old 75 year old brain has some juice left in it.

Take Care
Deke


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