malwarebytes won't update

June 14, 2011 at 13:32:08
Specs: Windows 7, 4GB
Hello, i can't do automatic updates on malwarebytes antimalware.

i've seen an old thread and it said to go to the device manager and to check for something like tssd but i don't have that on the software drivers list

so i don't know what to do.

i've also tried to run mbam as admin but it still does the same.

i get this error:

program error updating (either 2,0 or 0,0 Createfile) 2 or 0 depending on which system user i use.

See More: malwarebytes wont update

June 14, 2011 at 19:34:58

Please download TDSSKiller
Save it to the Desktop.

Vista/Windows 7 users, right-click the file, and select: Run As Administrator

Click the Start Scan button.

Do not use the computer during the scan

If the scan completes with nothing found, click Close to exit.

When the scan finishes it displays a Scan results screen stating whether or not an infection was found on your computer.

To remove the infection, click on the Continue button.
If it does not say Cure on the results screen, leave it at the default action of Skip, and press the Continue button.

Do not change to Delete or Quarantine as it may delete infected files that are required for Windows to operate properly.

Reboot to finish the cleaning process.

If no reboot is requested, click on Report.
A log file should appear.

A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller. is created and saved to the root directory (usually Local Disk C:).

>>Please provide the contents of TDSSKiller in your reply.<<

Retired - Doin' Dis, Dat, and slapping malware.

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