Solved Malware bytes scan runs slow

Hewlett-packard / Presario cq62 notebook pc
July 11, 2015 at 15:37:30
Specs: Windows 7, 4.0 GB Ram/AMD 2.2GHz
Hi, there, my malware bytes scan is running slow. I have version 2.1 installed. It's taking longer now. I defrag my hard drive at least once a week.

I have read in the forums that other people have this problem. One suggestion was to do a clean uninstall & reinstall. I did THAT, but speed didn't improve.

Also, I have been using Smart Defrag 4 lately. I also have My Defrag, and it shows that there are 30,000 + gaps. Do gaps slow down the PC also??? I have 4GB RAM installed.
Am running a MyDefrag scan now, hoping that getting rid of gaps will improve speed. In fact, it seems most of the scans I do run slow.
If anyone can give me any advice about the gaps, it would be greatly appreciated, as I cannot find any definitive answer online.

Thank you for any help you can give me.


See More: Malware bytes scan runs slow

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✔ Best Answer
July 12, 2015 at 23:03:11
"I've sort of come to the conclusion that maybe since my hard drive is pretty full, it's gonna be like this. Comments?"
From your log.
"Drive c: () (Fixed) (Total:297.99 GB) (Free:100.64 GB) NTFS"
Should only take about 25 mins.
Screenshot ( SS ) of Task Manager Process when MBAM is running please.

Next step.

Download Security Check by screen317 from one of the following links and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://screen317.spywareinfoforum.o...
http://screen317.changelog.fr/Secur...
Please restart the computer before running this security check..
* Double click SecurityCheck.exe. If you run Windows Vista or 7/8, right click and choose 'Run as Administrator'.
o If you are asked by Windows to run this program or not, please click 'Yes' or 'Run'.
o When you see a console window, press any key to continue scanning.
o Wait while it scans.
o If your firewall alerts you of Security Check, please press 'Allow' or similar.
* A Notepad document should open automatically after scan is completed. It will be called checkup.txt; Please Copy and Paste the contents into your reply.
Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.



#1
July 11, 2015 at 17:42:53
Hi balscarlet, I helped you last year.

What sort of drive do you have. SSD, HDD etc?

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://www.bleepingcomputer.com/dow...
If we have to run Farbar more than once, refer this SS.
http://i.imgur.com/yUxNw0j.gif
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt).
The logs are large, upload them using Zippy ( No account/registration needed ) or upload to a site of your choosing. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif


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#2
July 11, 2015 at 17:59:17
Hi, there, John! How are you? Thank you for whatever you can do for me!!

I have a plain HD hard drive.

Anyways, scan is running, and I'll be sending you the info in a bit!


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#3
July 11, 2015 at 18:48:22
OK, John, the scan just finished.

Here are the links:
http://www44.zippyshare.com/v/acOyu...
http://www44.zippyshare.com/v/GA18H...

Also, thank you for the tutorials...a BIG help!!

Will be waiting to hear from you!

Thanks so much!


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Related Solutions

#4
July 11, 2015 at 19:05:48
"Will be waiting to hear from you"
Got them.

We shall move in small steps & test after each step.
Start with the removal of AdvancedSystemCareService8 which is giving problems.

Best you use the 2 step uninstaller I use.

Wise Program Uninstaller
http://www.softpedia.com/get/Tweak/...
http://www.freewarefiles.com/Wise-P...
http://www.freewarefiles.com/screen...
http://wisecleaner.com/wiseuninstal...

Next.

Delete files using Disk Cleanup Windows 7
http://windows.microsoft.com/en-au/...
http://i.imgur.com/XdpZdcD.gif
http://i.imgur.com/LhGpKui.gif
http://i.imgur.com/HAzagi2.gif
http://i.imgur.com/re0Im4O.gif


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#5
July 11, 2015 at 19:14:52
Hi, John,

OK, I'm going to use the wise uninstaller in a bit, but I am running smart defrag now, so am going to wait until that is done, then I'll do the disk cleanup.

Will send info!!!


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#6
July 11, 2015 at 19:29:37
JohnW will mainly be helping you, but I just wanted to say something about the defrag and gaps you mentioned.
Really smart defragging now leaves gaps all over the drive on purpose so that it can easily file all parts of a file together without constantly moving around all of your files which wastes system resources and slows your system down. The idea of stacking files one after the other without gaps made sense back with Windows 95 and a 3.2GB hard drive (or maybe 10GB after the first year or two) due to the small hard drive sizes but defragging the system once a week was a major event and you just needed to let it run and either walk away or watch the blocks be moved around. Today, things are different, systems are faster, have multi core processors, and defragging is actually handled better by Windows 7 automatically in the background without the need for a separate program or a manual defrag. A fragmented file system is one where pieces of each of your files are spread all around the drive so that the drive needs to hunt for each of the pieces whenever you call on one of those files. A hard drive that is defragged with gaps between complete files will run better than one with all files stacked up against each other that needs to be completely rearranged anytime you resave a file with a minor change to it.

You have to be a little bit crazy to keep you from going insane.


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#7
July 11, 2015 at 19:36:44
Hi, Fingers!!!

Well, thank you very much for that info!!! Like I had said, I couldn't find anything definitive about gaps, except for they're strings of information.

But, I don't really know about the windows internal defragmenter, as I've come to the conclusion that a lot of windows internal programs' jobs can be done better by 3rd party programs. Just MHO.

Thank you so much!!!


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#8
July 11, 2015 at 19:41:28
John, please help. I have d/l wise uinstaller, but cannot figure out how to use it?

I looked online, & it shows a shot of 'safe uninstall. But, I do not see that on my interface?

And, unlike iobit uninstaller, which has the uninstall button right next to the program, wise uninstaller does not?

Sorry for being a pain. Thanks!


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#9
July 11, 2015 at 19:49:48
"& it shows a shot of 'safe uninstall. But, I do not see that on my interface?"
Click on the program you are uninstalling & then it shows.

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#10
July 11, 2015 at 20:04:17
I've run out of time, got to go out now, back in about 6 hours.

Thanks Fingers for helping out.


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#11
July 11, 2015 at 22:38:16
Hey, John,

Thank you. I must've right clicked & not left clicked. DUH!

Anyways, got AdvancedSystemCare out, & ran disk cleanup.


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#12
July 11, 2015 at 22:41:00
Um, don't know what all could be making my malware bytes & other scans run slow, but just FYI. I have a 297GB hard drive, and have 118GB free.

Thanks for your help again, and will be waiting to hear from ya!


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#13
July 12, 2015 at 04:45:36
Lets have look at what these find.

Here are the first 2 steps, there will be more steps needed, after I see the results of these logs.

Run them in this order.

Step 1: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
http://general-changelog-team.fr/en...
Tutorial
http://general-changelog-team.fr/en...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
http://i.imgur.com/r3PoAEG.gif

Run RogueKiller
http://www.softpedia.com/get/Securi...
http://majorgeeks.com/RogueKiller_d...
http://www.geekstogo.com/forum/file...
http://tigzy.geekstogo.com/roguekil...
http://www.sur-la-toile.com/RogueKi...
User Guide
http://www.adlice.com/softwares/rog...
Official tutorial
http://www.adlice.com/softwares/rog...
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
If RogueKiller won't run, open IE & turn off SmartScreen Filter.
http://windows.microsoft.com/en-AU/...
http://www.askvg.com/how-to-disable...
Download & SAVE to your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Quit all programs that you may have started.
Shutdown your antivirus to avoid any conflicts.
Please disconnect any USB or external drives from the computer before you run this scan!
For Vista or Windows 7/8, right-click and select "Run as Administrator to start"

For Windows XP, double-click to start.
Wait until Prescan has finished ...
Then Click on "Scan" button
Wait until the Status box shows "Scan Finished"
Anything that is not checked, leave it unchecked.
Click on "Delete"
Wait until the Status box shows "Deleting Finished"
Click on "Report" and Copy & Paste the content of the Notepad into your next reply.
The log should be found in RKreport[1].txt on your Desktop.
Exit/Close RogueKiller.
When completed, make sure to re-enable your antivirus.


Report •

#14
July 12, 2015 at 06:22:31
OK, here is the AdwCleaner report:

# AdwCleaner v4.208 - Logfile created 12/07/2015 at 02:15:38
# Updated 09/07/2015 by Xplode
# Database : 2015-07-11.1 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : SCARLET - SCARLET-PC
# Running from : C:\Users\SCARLET\Documents\adwcleaner_4.208.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\SCARLET\AppData\Roaming\Mozilla\Firefox\Profiles\khzfh1ot.default\Extensions\adremoveext@adremoveext.net
Folder Deleted : C:\Users\SCARLET\AppData\Roaming\Mozilla\Firefox\Profiles\nca7301p.default-1404254262021\Extensions\adremoveext@adremoveext.net
Folder Deleted : C:\Users\SCARLET\AppData\Roaming\Mozilla\Firefox\Profiles\ocgaaxpt.default-1404223177846\Extensions\adremoveext@adremoveext.net
File Deleted : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iqpd59ya.default\user.js

***** [ Scheduled tasks ] *****

Task Deleted : Inst_Rep

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{10921475-03CE-4E04-90CE-E2E7EF20C814}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{10921475-03CE-4E04-90CE-E2E7EF20C814}
Key Deleted : HKCU\Software\systweak
Key Deleted : HKCU\Software\Vittalia
Key Deleted : HKCU\Software\DriverToolkit
Key Deleted : HKCU\Software\PRODUCTSETUP
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\30C16B15B255BD349A1157B8A83E2AF9
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ED1CAE30F47D14B41B5FC8FA53658044
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - local

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840


-\\ Mozilla Firefox v39.0 (x86 en-US)


-\\ Google Chrome v43.0.2357.132

[C:\Users\SCARLET\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Homepage] : hxxp://us.yhs4.search.yahoo.com/yhs/web?hspart=iry&hsimp=yhs-fullyhosted_003&type=wncy_ir_15_28¶m1=1¶m2=f%3D1%26b%3DChrome%26cc%3Dus%26pa%3DWincy%26cd%3D2XzuyEtN2Y1L1QzutBtBtBtByD0F0F0AyEtA0CzyyDzy0F0FtN0D0Tzu0StCtBzzyDtN1L2XzutAtFtCtDtFtCtDtFtCtN1L1Czu1StN1L1G1B1V1N2Y1L1Qzu2StCyD0B0FyBtCzy0CtGyDtDyByEtG0EyCtByEtGyB0AyB0FtGyEtCyCtDtCzytA0Ezz0C0EyB2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0DtDzy0Fzy0EzzzztG0FtDtCzytGyEyE0EyDtGzy0CzytCtG0CyByD0E0E0CyEtByDtDtCyD2QtN0A0LzuyE%26cr%3D1029538655%26a%3Dwncy_ir_15_28%26os%3DWindows 7 Ultimate

-\\ Chromium v45.0.2442.0


*************************

AdwCleaner[R3].txt - [3657 bytes] - [12/07/2015 01:59:24]
AdwCleaner[S2].txt - [3429 bytes] - [12/07/2015 02:15:38]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [3488 bytes] ##########

And, here is the Rogue Killer report:

RogueKiller V10.9.1.0 [Jul 9 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/rog...
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : SCARLET [Administrator]
Started from : C:\Users\SCARLET\Desktop\RogueKiller.exe
Mode : Delete -- Date : 07/12/2015 03:14:53

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 6 ¤¤¤
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-685074073-4287538002-529448056-1001\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve -> Not selected
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-685074073-4287538002-529448056-1001\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve -> Not selected
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> Not selected
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> Not selected
[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-685074073-4287538002-529448056-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyGames : 0 -> Not selected
[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-685074073-4287538002-529448056-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyGames : 0 -> Not selected

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Not loaded [0xc000036b]) ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST932032 5AS SATA Disk Device +++++
--- User ---
[MBR] c857f1202f1ae637286034257be23c64
[BSP] b106e8130cf7f9d3870cc5033829dc72 : Windows Vista/7/8|VT.Unknown MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 305143 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

Hope it tells you something...and certainly hope it's not bad news. Not TOO bad, anyways!!

Many thanks for all your assistance, John!!


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#15
July 12, 2015 at 06:22:51
I had a peak at your zippyshare files. I didn't spot any obvious malware, but you seem to have installed a lot of programs that are either completely unnecessary or that would conflict with each other. You have also gone overboard with "optimization" & "protection" software.

I suggest you uninstall the following:

Advanced SystemCare 8
BatteryBar
CleanMem
Driver Booster 2.3
FileHippo App Manager
Game Fire
Internet Accelerator 2
IObit Uninstaller
Smart Defrag 4
Surfing Protection
Unchecky v0.3.7.5
WinPatrol
Wise Disk Cleaner 8.44

Decide whether you want MalwareBytes or SuperAntiSpyware - keep one, uninstall the other.

And I suggest you install CCleaner-Slim & use it regularly. It can be used to clean accumulated internet garbage files, to scan & clean the registry, to manage startup apps, to uninstall programs, to run System Restore, to wipe free space. It's completely safe & highly recommended by most helpers in these forums.

https://www.piriform.com/ccleaner/b...


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#16
July 12, 2015 at 06:48:11
Hi, John,

You know, you told me to get Wise Disk Cleaner last year. Also Wise Registry Cleaner.
But, I had to uninstall the registry cleaner, because it was taking out a game from my BFG game manager WITHOUT my permission.
I remember Tom from Malware Bytes telling me that some registry cleaners are intrusive, and that CCleaner is the best of the bunch.

Anyways, I do use CCleaner all the time, but is CCleaner slim better?

And, is Wise Program Uninstaller better than iobit uninstaller? I like iobit uninstaller because it has a powerful scan feature that scans leftover registry items.

What about Driver Booster? I like it 'cuz I can check outdated drivers & d/l them through that. Like, just yesterday, it found my Qualcomm Atheros wifi adapter was out of date.

I uninstalled File Hippo App manager, surfing protection, & of course, the advanced system care, but I like the others, except for am on the fence about driver booster and iobit uninstaller.
What's wrong with smart defrag? Also, I believe you're the one who told me about unchecky, and even my son uses it now.

Well, I know you'll say it essentially is up to me, but that is how I feel.

Thanks again, & thanks for listening!!


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#17
July 12, 2015 at 07:18:08
John,

Also, I wanted to ask you, isn't an antispyware program necessary or recommended?

That is the impression I have. If you think Malware Bytes does the job. then cool. I'd keep IT, since I have a lifetime license. And, it's never done me wrong.
The only thing is, I cannot advise people to d/l it & be able to use it to clean their PC for free, which MBAM did before. Ah, well, times change.

So, will be waiting to hear what you think. Thanks!


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#18
July 12, 2015 at 07:47:58
Windows 7 defrags itself automatically, there's really no need for a 3rd party defragger.

CCleaner-Slim doesn't contain any of the bundled software that comes with CCleaner. Of course, as long as you pay attention during the standard CCleaner installation & uncheck the boxes for the 3rd party apps, they won't get installed. Unfortunately, too many people don't pay attention & just click "next" without reading what's on the screen.

IMO, Unchecky is a program for people who are too lazy to read what's on the screen during software installations. However, they still have to read the popup box when Unchecky finds a bundled app & then decide what to do. It also constantly runs in the background "monitoring" the system & reports back with your IP address & all sorts of info about your system's hardware & software configuration.

Many "Driver finder" programs are a scam & contain malware or spyware. Is it such a chore to occasionally check for driver updates yourself? Like Unchecky, Driver Booster constantly runs in the background & "phones home" all sorts of info about your system configuration & usage. IObit collects & shares all sorts of user information.

If users would take the time to read privacy policies, over 1/2 the programs out there probably wouldn't be installed at all. Fortunately for the software developers, users are lazy & are willing to give up their online privacy for the convenience of using an app that may or may not be necessary or safe.

BTW, MBAM still has a free edition. You apparently opted to pay for the premium version. You currently have 3 anti-malware programs installed - MS Security Essentials, MBAM, & SuperAntiSpyware. If it were my system, I would keep MBAM, dump SuperAntiSpyware & Security Essentials, & then install a different freebie anti-virus program. I'm a fan of BitDefender Free Edition but many of the other helpers prefer Avast! or AVG.

message edited by riider


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#19
July 12, 2015 at 13:03:48
Hi, there, riider,

And, sorry, I didn't really look(until now) who had wrote me about the diff. programs I should uninstall. 'Cuz, I didn't know you could look at my ZippyShare files?
Thank you for the info. I didn't really think about how companies of software could send info about the user to their main base.

I don't think, IMHO, that Driver Booster has


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#20
July 12, 2015 at 13:12:07
Hi, there, riider,

Again, sorry! My finger hit the enter button or whatever.

Anyways, I have been using Driver Booster for a long time now, & IMHO, I don't think it has any malware, 'cuz MBAM has never flagged it as such.

BUT, MBAM does the same thing as superantispyware does? Then, I'll delete that, too. As far as MBAM goes, though, I had told a friend to d/l it & that it would clean up whatever. She said, no, it doesn't, & said she'd buy it. Just FYI.
And, I don't have PREMIUM license, I have a PRO license, which I purchased in 2010, before they went to yearly licenses.

Also, what's wrong with Microsoft Security Essentials? JohnW was the one who said to use it, as I was unhappy with Avast.

But, out of curiousity, how does BitDefender run? Does it take a long time to scan, & is it hard to do other things while it's scanning? I've found that MSE is great, in that I can go & play my video games so easily, unlike when I was running Avast.

Thanks for any help you can give me!!!

balscarlet



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#21
July 12, 2015 at 15:34:19
"I have been using Driver Booster for a long time now"

Just because it's not flagged as malware doesn't mean it's not spyware.

http://www.iobit.com/en/privacy.php


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#22
July 12, 2015 at 16:02:42
"But, I had to uninstall the registry cleaner, because it was taking out a game from my BFG game manager WITHOUT my permission"
I had noticed the registry cleaner was not in your log, that's fine.

"Anyways, I do use CCleaner all the time, but is CCleaner slim better? "
They both do the same job, always update to the slim version, it doesn't include a toolbar.

CCleaner ( This is a slim version that doesn't install the Yahoo toolbar )
http://www.freewarefiles.com/CClean...
http://www.freewarefiles.com/screen...
http://www.softpedia.com/get/Securi...
http://www.piriform.com/ccleaner/bu...

"And, is Wise Program Uninstaller better than iobit uninstaller? I like iobit uninstaller because it has a powerful scan feature that scans leftover registry items"
Wise as I mentioned, is a 2 step program, the 2nd step cleans out the registry. You have to be patient & wait for that part to click in.

"except for am on the fence about driver booster and iobit uninstaller"
http://i.imgur.com/8MMV6Cc.gif
Wise is not Adware, which means it suits those who rush & click, click.
That is why I recommended Unchecky.

I shall have to now move on, something is slowing down Malwarebytes, we are trying to find a reason, elimination of one thing at a time, then testing is the best way.

1: Run the 3 tabs in Wise Disk Cleaner & test Malwarebytes.

2: Run CCleaner Registry clean & test Malwarebytes.
Follow these SS (screenshot) steps.
http://i.imgur.com/UUecMp3.gif
http://i.imgur.com/715LOZY.gif
http://i.imgur.com/oWJFPUA.gif
http://i.imgur.com/CFRA6GW.gif
http://i.imgur.com/r0c6HFr.gif
http://i.imgur.com/Htjr1Mj.gif

3: Dust is another problem with comps, make sure it is clean & test.
Information about cleaning computer components
http://www.computerhope.com/cleanin...
http://www.wiscocomputing.com/artic...
http://www.bleepingcomputer.com/tut...
http://pcgyaan.wordpress.com/2009/0...
Getting The Grunge Out Of Your PC, Fred Langa cleans the dirtiest PC he can find, and along the way shows you how you can easily tackle yours. There are 7 pages.
http://www.informationweek.com/news...


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#23
July 12, 2015 at 16:09:39
"Also, what's wrong with Microsoft Security Essentials? JohnW was the one who said to use it, as I was unhappy with Avast"
I still do.

"I've found that MSE is great"
Ditto.


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#24
July 12, 2015 at 17:00:16
"That is the impression I have. If you think Malware Bytes does the job. then cool. I'd keep IT, since I have a lifetime license. And, it's never done me wrong"
"Also, I wanted to ask you, isn't an antispyware program necessary or recommended?"
Keep Malwarebytes, I have not used WinPatrol or SuperAntiSpyware on any comp I have worked on, for years.

message edited by Johnw


Report •

#25
July 12, 2015 at 17:20:29
Hi, John,

Yeah, I was looking at reviews of BitDefender, but it seems it still has some bugs, possibly. If one day, though, I need to change av, I think BitDefender would be the way to go.

Anyways, I wanted to ask you, do I need to run MBAM after using Wise Disk Cleaner & also after running CCleaner?

Thanks!


Report •

#26
July 12, 2015 at 17:29:02
"Anyways, I wanted to ask you, do I need to run MBAM after using Wise Disk Cleaner & also after running CCleaner?"
At the moment I have no idea what is causing MBAM to be slow, if you don't test after each step, we will never know.

Report •

#27
July 12, 2015 at 17:41:11
BTW, I do notice an improvement in the scan. It is already halfway through scanning file system, and it's taken 27min. It seems that that part & heuristics scanning take the longest. Crossing my fingers!

Report •

#28
July 12, 2015 at 18:01:56
Post the log please.

Report •

#29
July 12, 2015 at 20:02:07
Hi, John,

Here are the logs:

scan log:
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/12/2015
Scan Time: 2:13 PM
Logfile: Malware Bytes scan log.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.07.12.04
Rootkit Database: v2015.07.10.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7
CPU: x64
File System: NTFS
User: SCARLET

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 434123
Time Elapsed: 1 hr, 27 min, 37 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

protection log:

Malwarebytes Anti-Malware
www.malwarebytes.org


Update, 7/12/2015 2:08 AM, SYSTEM, SCARLET-PC, Scheduler, Malware Database, 2015.7.12.1, 2015.7.12.2,
Protection, 7/12/2015 2:08 AM, SYSTEM, SCARLET-PC, Protection, Refresh, Starting,
Protection, 7/12/2015 2:08 AM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Stopping,
Protection, 7/12/2015 2:08 AM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Stopped,
Protection, 7/12/2015 2:10 AM, SYSTEM, SCARLET-PC, Protection, Refresh, Success,
Protection, 7/12/2015 2:10 AM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Starting,
Protection, 7/12/2015 2:10 AM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Started,
Protection, 7/12/2015 2:56 AM, SYSTEM, SCARLET-PC, Protection, Malware Protection, Starting,
Protection, 7/12/2015 2:56 AM, SYSTEM, SCARLET-PC, Protection, Malware Protection, Started,
Protection, 7/12/2015 2:56 AM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Starting,
Protection, 7/12/2015 2:56 AM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Started,
Update, 7/12/2015 9:51 AM, SYSTEM, SCARLET-PC, Scheduler, Malware Database, 2015.7.12.2, 2015.7.12.4,
Protection, 7/12/2015 9:51 AM, SYSTEM, SCARLET-PC, Protection, Refresh, Starting,
Protection, 7/12/2015 9:51 AM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Stopping,
Protection, 7/12/2015 9:51 AM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Stopped,
Protection, 7/12/2015 9:52 AM, SYSTEM, SCARLET-PC, Protection, Refresh, Success,
Protection, 7/12/2015 9:52 AM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Starting,
Protection, 7/12/2015 9:52 AM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Started,
Protection, 7/12/2015 2:13 PM, SYSTEM, SCARLET-PC, Protection, Malware Protection, Starting,
Protection, 7/12/2015 2:13 PM, SYSTEM, SCARLET-PC, Protection, Malware Protection, Started,
Protection, 7/12/2015 2:13 PM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Starting,
Protection, 7/12/2015 2:13 PM, SYSTEM, SCARLET-PC, Protection, Malicious Website Protection, Started,
Scan, 7/12/2015 3:41 PM, SYSTEM, SCARLET-PC, Manual, Start:7/12/2015 2:13 PM, Duration:1 hr 27 min 37 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,

(end)


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#30
July 12, 2015 at 20:05:00
Um, do I need to test after I clean out the PC? I asked my son to help with that. He's good with the hardware!!

Thanks, John!


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#31
July 12, 2015 at 22:11:10
Hi, John,

Here is the scan log after I ran MBAM a second time.

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/12/2015
Scan Time: 5:25 PM
Logfile: Malware bytes scan lot.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.07.12.04
Rootkit Database: v2015.07.10.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7
CPU: x64
File System: NTFS
User: SCARLET

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 434077
Time Elapsed: 1 hr, 5 min, 54 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

I'll tell ya one thing, Last night, when I ran MBAM, it took 1 hr., 8 min., after I had defragged yesterday. And, the night before that, it took an hour & a half. This afternoon, the first time I ran it, it took an hour & a half. Now, it took 1 hr. & 7 min. or so.

I've sort of come to the conclusion that maybe since my hard drive is pretty full, it's gonna be like this. Comments?


Report •

#32
July 12, 2015 at 23:03:11
✔ Best Answer
"I've sort of come to the conclusion that maybe since my hard drive is pretty full, it's gonna be like this. Comments?"
From your log.
"Drive c: () (Fixed) (Total:297.99 GB) (Free:100.64 GB) NTFS"
Should only take about 25 mins.
Screenshot ( SS ) of Task Manager Process when MBAM is running please.

Next step.

Download Security Check by screen317 from one of the following links and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://screen317.spywareinfoforum.o...
http://screen317.changelog.fr/Secur...
Please restart the computer before running this security check..
* Double click SecurityCheck.exe. If you run Windows Vista or 7/8, right click and choose 'Run as Administrator'.
o If you are asked by Windows to run this program or not, please click 'Yes' or 'Run'.
o When you see a console window, press any key to continue scanning.
o Wait while it scans.
o If your firewall alerts you of Security Check, please press 'Allow' or similar.
* A Notepad document should open automatically after scan is completed. It will be called checkup.txt; Please Copy and Paste the contents into your reply.
Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.


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#33
July 13, 2015 at 02:07:39
Hi, John,

OK, I took a screen shot of the task manager, per your request, but I'm sorry. How do I attach it to my post? I know if it were an email, I could attach a link.

Thanks! And, will prolly get the log to you tomorrow.

Appreciate all you do, my friend!


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#34
July 13, 2015 at 02:36:31
"How do I attach it to my post?"
Upload it using Zippy.

Report •

#35
July 13, 2015 at 14:38:23
Hi, John,

Thanks! I forgot about zippyshare(showing my computer illiteracy here! But, thank you! Now I know how to upload things that I can't copy & paste!) Learned something new & useful...appreciate that!
Here is the link:
http://www85.zippyshare.com/v/xPFXJ...

BUT, I RAN the Security Check. It did not save a notepad log. Am I doing something wrong? I looked online, but I cannot find anything about a log on desktop.

Thanks!


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#36
July 13, 2015 at 16:16:37
"Am I doing something wrong?"
Yep, no idea what.

Report •

#37
July 13, 2015 at 16:32:20
"Here is the link:"
Got it, way, way to big & complicated. Should have only been about 50kb.

Here is how to do it the easy way.

How to take screenshots windows 7.
https://www.google.com.au/webhp?hl=...

Start the MBAM scan & take a SS of that page whilst it is running.


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#38
July 13, 2015 at 17:36:31
OK, here it is. I think it's smaller:

[url=http://www85.zippyshare.com/v/VmOn2s7s/file.html][img=http://www85.zippyshare.com/scaled/VmOn2s7s/file.html][/img][/url]


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#39
July 13, 2015 at 17:48:03
"I think it's smaller:"
Yep it is, saving it as a gif ( instead of a jpg ) gets it even smaller.

"OK, here it is"
Wrong SS, needed one of the MBAM page, just after you click Scan.


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#40
July 13, 2015 at 17:57:30
OK, here we go. Well, I understood task manager. I didn't think that that was called a task manager too.

http://www100.zippyshare.com/v/6r3a...


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#41
July 13, 2015 at 18:03:04
Ok, next SS please, let MBAM finish checking for Updates & starts scanning.

Report •

#42
July 13, 2015 at 18:14:58
MBAM is up to date, so there weren't any.
Here is that screenshot.

http://www26.zippyshare.com/v/nFsOV...


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#43
July 13, 2015 at 18:17:25
Ok, everything looks normal, got to go out now.

Report •

#44
July 15, 2015 at 13:46:31
Hi, John,

I guess there really is no definitive answer. Although you said it should only take about 25 min., I guess there's not much that can be done?

Oh, my son helped me clean out the dust & stuff inside the laptop. Fan should be running better, cleaned it out as best as he could. Ya see, in this household, he's the hardware person( wants to build his own PC ), & I'm the software person!!

Scan still running quite long...1 &1/2 hrs. last night.

Let me know if anything else can be done? If not, well, can't be helped.

Thanks for all your help!!


Report •

#45
July 15, 2015 at 16:52:16
"Let me know if anything else can be done?"

Lots & lots can be done, first step is to try my post #32 again.

You are doing something wrong. Here are others who have used it.
http://www.computing.net/cgi-bin/AT...


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#46
July 15, 2015 at 23:21:25
OK, John,

I say 'uncle'. LMAO I have tried running it several times, d/l from diff. sources, tried to run it in safe mode( couldn't find file, so did not finish it), ran sfc/scannow a little while ago, and then security check, but STILL NO LOG.

Sorry, don't know what else to do.

Any suggestions? I am an optimistic, patient & persistent person (so not pulling out my hair out, yet, lol), and also willing to try almost anything once.

Thanks again!


Report •

#47
July 15, 2015 at 23:56:55
"patient & persistent person"
Me too Scarlet.

Can I have a SS of your entire desktop, including your Taskbar please.


Report •

#48
July 16, 2015 at 00:14:27
Ok, John, don't know what that will tell you, but here:

[url=http://www90.zippyshare.com/v/HRSRFXIg/file.html][img=http://www90.zippyshare.com/scaled/HRSRFXIg/file.html][/img][/url]


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#49
July 16, 2015 at 00:35:01
I just downloaded SecurityCheck & ran.

You should see these screens.
http://i.imgur.com/WPwkeND.gif
http://i.imgur.com/Aev8GXi.gif

Now be patient & wait, a screen should pop open, copy & paste the contents.
This will also open at the same time.
http://i.imgur.com/pD5JLcv.gif

message edited by Johnw


Report •

#50
July 16, 2015 at 01:33:59
Well, John,

After this:
http://i.imgur.com/WPwkeND.gif

I clicked 'Enter'.

Then, yes, I saw this:
http://i.imgur.com/WPwkeND.gif

And, just ran it again, & saw this:
http://i.imgur.com/pD5JLcv.gif

Nothing popped up, though.

But, here is a screnshot of anti-malware other utilities check. Not sure if it can tell you anything.
[url=http://www29.zippyshare.com/v/txKrBG22/file.html][img=http://www29.zippyshare.com/scaled/txKrBG22/file.html][/img][/url]

Should I restart PC? But, did that before, too. I dunno.



Report •

#51
July 16, 2015 at 01:39:32
How long did it take for SecurityCheck to run?

Have a look here for checkup.txt

C:\Users\SCARLET\AppData\Local\Temp\RarSFX0\SecurityCheck


Report •

#52
July 16, 2015 at 01:55:17
I'm really not sure, but prolly not more than 5 min., I'm guessing?

But, I checked in that file, but the folder is empty. I did so earlier, after I took the screenshot.

Looking around a bit, though, I found this log. I'm not sure why it's dated 12/13/14, since I really don't think I'd even heard of security check until the other day??? SHRUG! Sigh!

Results of screen317's Security Check version 0.99.93
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
[b][u]``````````````Antivirus/Firewall Check:``````````````[/b][/u]
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
[b][u]`````````Anti-malware/Other Utilities Check:`````````[/b][/u]
Adobe Flash Player 16.0.0.235
Adobe Reader XI
Google Chrome (39.0.2171.71)
Google Chrome (39.0.2171.95)
[b][u]````````Process Check: objlist.exe by Laurent````````[/b][/u]
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastui.exe
[b][u]`````````````````System Health check`````````````````[/b][/u]
Total Fragmentation on Drive C: 1%
[b][u]````````````````````End of Log``````````````````````[/b][/u]


Report •

#53
July 16, 2015 at 02:50:29
"I'm really not sure, but prolly not more than 5 min., I'm guessing?"
Should only take 30secs, 1 min max.

Run Chkdsk.
How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorial...
http://www.brazil-help.com/chkdsk.htm
http://www.wikihow.com/Run-a-Chkdsk...


Report •

#54
July 16, 2015 at 15:02:19
Well, I ran disk check, then security check.

First of all, it took approx. 7 min. But, after 'performing system health check', it just turned off. I was watching the screen, & I did not see 'results have been copied to checkup.txt'.

My conclusion, LMAO, it don't like my PC. Sigh! Oh, I did try checking in my temp. files, but folder is empty.

Have absolutely no idea where it goes, or if it's saved at all?


Report •

#55
July 16, 2015 at 15:06:15
I know you're trying to help me, & I DO appreciate it.

Glad you're patient like me!!! But, isn't there another tool that can do the same thing?
'Cuz from what I've found there are usually several different instances that can do the same thing? Just askin'.


Report •

#56
July 16, 2015 at 15:29:30
"But, isn't there another tool that can do the same thing?"
More than likely.

"First of all, it took approx. 7 min"
Way, way too slow, I am focused on getting your comp up to speed, each new program we try, test for speed again.

Disable your antivirus program before running Windows Repair.
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...

Run Tweaking.com - Windows Repair

http://www.softpedia.com/get/Tweak/...
http://i.imgur.com/UbaXHuV.gif
http://www.tweaking.com/
http://www.tweaking.com/content/pag...

Do Step 1, this is very important > Do a Proper Power Reset First!
Right click on the exe & click on > Run as administrator.
http://i.imgur.com/NWSHEUy.gif

Then go straight to Repairs & check all the boxes. Reboot when finished.
http://i.imgur.com/LTVThqF.gif
http://i.imgur.com/tdlbsVH.gif

message edited by Johnw


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#57
July 16, 2015 at 16:03:31
Just FYI, John, on the laptop I'm using, the power button has broken off. So, whenever I have to shut it down, to turn it on, I need to kind of run a paper clip over that area.

So, I'm going to do that a few times. Hope that's OK.


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#58
July 16, 2015 at 16:24:22
"Hope that's OK"
No idea if that will be Ok.

Report •

#59
July 16, 2015 at 16:54:28
Problem, John .

What do I do after repairing reparse points & saving log? I do not see how to get out of this screen. Do I close it & open it again?


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#60
July 16, 2015 at 17:05:01
I will have to install it on a comp I'm working on, back soon.


Report •

#61
July 16, 2015 at 17:09:50
Are you referring to Step 5?

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#62
July 16, 2015 at 17:11:18
THANK YOU!! I tried researching, but couldn't find anything. There is no option to get to the main screen???

Report •

#63
July 16, 2015 at 17:12:54
From what I got, I was on an optional step. 2, I think, as I was following it in order.

Report •

#64
July 16, 2015 at 17:16:05
Are you referring to Step 2 in the program or Number 2 in my screenshots?

Report •

#65
July 16, 2015 at 17:26:02
I believe it was #3, at the top of the interface there is step 1, step 2, step 3, etc.

I don't think I had actually gotten to repairs yet.


Report •

#66
July 16, 2015 at 17:29:23
"I don't think I had actually gotten to repairs yet"
Reread my instructions post #56

Follow my screenshots.


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#67
July 16, 2015 at 17:33:07
Oh, sorry. I think I misunderstood. I thought I should do all the steps, optional & all.

I'll restart it & just do repairs. Thanks! Sorry for being a dunderhead.


Report •

#68
July 16, 2015 at 18:09:03
Just FYI, I didn't have to start it again. I clicked the 'x' to turn it off, & it went to the interface. Am doing repairs now. But I think it's going to take forever, LMAO.

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#69
July 16, 2015 at 18:11:42
"But I think it's going to take forever, LMAO"
Don't turn it off, but are you in Safe mode?


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#70
July 16, 2015 at 18:14:47
Yes, of course. It gave to option to 'reboot into safe mode', I try to follow instructions as best I can, & of course I read in your screenshots, I guess, that is should be run in just that.

Report •

#71
July 16, 2015 at 18:17:38
Ok, stay in Safe mode when it finishes & do your testing .

Report •

#72
July 16, 2015 at 18:19:49
Um you mean memory test? Well, it says I need to reboot, but I know how to reboot into safe mode.

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#73
July 16, 2015 at 18:23:53
Are you saying it has finished?

Report •

#74
July 16, 2015 at 18:37:57
"Um you mean memory test?"
No.
Whenever I mention the word test, you need to test either Malwarebytes or screen317's Security Check for speed.

Report •

#75
July 16, 2015 at 20:53:02
OK, I did the repairs w/windows repair 2 times.

Do I need to do a memory test & test the hard drive?

Oh, gee, I THOUGHT I had to do the repair again...'cuz I didn't view the log. But, they are there. Ya need those, I imagine? What about the reparse points one?

Let me know, & I'll send whatever. I'll run MBAM now. Thanks!


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#76
July 16, 2015 at 21:05:41
"Do I need to do a memory test & test the hard drive?"
No.

" Ya need those, I imagine? What about the reparse points one?"
Maybe later.


Report •

#77
July 16, 2015 at 23:24:05
Here you go:

Tweaking.com - Windows Repair v3.2.5
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Professional
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: SCARLET-PC
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\SCARLET
Current Profile SID: S-1-5-21-685074073-4287538002-529448056-1001
Current Profile Classes: S-1-5-21-685074073-4287538002-529448056-1001_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\SCARLET\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 01:17:27

Process Count: 27
Commit Total: 1.53 GB
Commit Limit: 23.28 GB
Commit Peak: 1.67 GB
Handle Count: 7694
Kernel Total: 356.37 MB
Kernel Paged: 307.59 MB
Kernel Non Paged: 48.79 MB
System Cache: 1.24 GB
Thread Count: 359
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.75 GB
Memory Used: 1.59 GB(42.4424%)
Memory Avail.: 2.16 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.75 GB
Memory Used: 1.20 GB(31.929%)
Memory Avail.: 2.55 GB
--------------------------------------------------------------------------------

Starting Repairs...
Started at (7/16/2015 2:38:32 PM)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 62

01 - Reset Registry Permissions 01/03
HKEY_CURRENT_USER & Sub Keys
Start (7/16/2015 2:38:34 PM)

Running Repair Under Current User Account
Done (7/16/2015 2:39:02 PM)

01 - Reset Registry Permissions 02/03
HKEY_LOCAL_MACHINE & Sub Keys
Start (7/16/2015 2:39:02 PM)


Decompressing & Updating Windows Permission File services.txt
Done, 0.16 seconds.

Running Repair Under System Account
Done (7/16/2015 2:45:15 PM)

01 - Reset Registry Permissions 03/03
HKEY_CLASSES_ROOT & Sub Keys
Start (7/16/2015 2:45:15 PM)

Running Repair Under System Account
Done (7/16/2015 2:46:43 PM)

02 - Reset File Permissions: C:
C: & Sub Folders
Start (7/16/2015 2:46:43 PM)

Trying To Run Repair As Trusted Installer.
This Repair Is Hidden By Windows Itself.
You Can See The Repair Working In The Task Manager.
Running Repair As Trusted Installer
Done (7/16/2015 3:14:26 PM)

02 - Reset File Permissions: All Profiles
C:\Users & Sub Folders
Start (7/16/2015 3:14:26 PM)

Running Repair Under System Account
Done (7/16/2015 3:18:33 PM)

02 - Reset File Permissions: Current Profile
C:\Users\SCARLET & Sub Folders
Start (7/16/2015 3:18:33 PM)

Running Repair Under System Account
Done (7/16/2015 3:22:19 PM)

02 - Reset File Permissions: Cleanup
Repairing Restricted Folders Permissions To Avoid Infinite Loops
Start (7/16/2015 3:22:19 PM)

Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:22:21 PM)

03 - Reset Service Permissions
Start (7/16/2015 3:22:21 PM)

Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:23:01 PM)

04 - Register System Files
Start (7/16/2015 3:23:02 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:24:16 PM)

05 - Repair WMI
Start (7/16/2015 3:24:16 PM)

Starting Security Center So We Can Export The Security Info.

Exporting Antivirus Info...
Microsoft Security Essentials Exported.

Exporting AntiSpyware Info...
Microsoft Security Essentials Exported.
Windows Defender Exported.

Exporting 3rd Party Firewall Info...
No Firewall Products Reported.

Running Repair Under Current User Account
Done (7/16/2015 3:26:54 PM)

06 - Repair Windows Firewall
Start (7/16/2015 3:26:54 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.18 seconds.

Running Repair Under System Account
Done (7/16/2015 3:27:21 PM)

07 - Repair Internet Explorer
Start (7/16/2015 3:27:21 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:27:53 PM)

08 - Repair MDAC/MS Jet
Start (7/16/2015 3:27:53 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:28:05 PM)

09 - Repair Hosts File
Start (7/16/2015 3:28:05 PM)
Running Repair Under System Account
Done (7/16/2015 3:28:06 PM)

10 - Remove Policies Set By Infections
Start (7/16/2015 3:28:06 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:28:37 PM)

11 - Repair Start Menu Icons Removed By Infections
Start (7/16/2015 3:28:37 PM)
Running Repair Under System Account
Done (7/16/2015 3:28:38 PM)

12 - Repair Icons
Start (7/16/2015 3:28:38 PM)
Running Repair Under Current User Account
Done (7/16/2015 3:28:39 PM)

13 - Repair Network
Start (7/16/2015 3:28:39 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:29:05 PM)

14 - Remove Temp Files
Start (7/16/2015 3:29:05 PM)
Running Repair Under System Account
Done (7/16/2015 3:29:06 PM)

15 - Repair Proxy Settings
Start (7/16/2015 3:29:06 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:29:08 PM)

16 - Unhide Non System Files
Start (7/16/2015 3:29:09 PM)
C:\ - Total Files Unhidden: 718 - Check Unhidden_Files.txt for list of files unhidden
Done (7/16/2015 3:29:33 PM)

17 - Repair Windows Updates
Start (7/16/2015 3:29:33 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.17 seconds.

Running Repair Under System Account
Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
Done (7/16/2015 3:30:03 PM)

18 - Repair CD/DVD Missing/Not Working
Start (7/16/2015 3:30:03 PM)
iTunes not found, not applying UpperFilters iTunes Reg Key
Done (7/16/2015 3:30:03 PM)

19 - Repair Volume Shadow Copy Service
Start (7/16/2015 3:30:03 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.17 seconds.

Running Repair Under System Account
Done (7/16/2015 3:30:30 PM)

20 - Repair Windows Sidebar/Gadgets
Start (7/16/2015 3:30:30 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:30:35 PM)

21 - Repair MSI (Windows Installer)
Start (7/16/2015 3:30:35 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.18 seconds.

Running Repair Under System Account
Done (7/16/2015 3:30:48 PM)

22 - Repair Windows Snipping Tool
Start (7/16/2015 3:30:48 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:30:51 PM)

23.01 - Repair bat Association
Start (7/16/2015 3:30:52 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:30:54 PM)

23.02 - Repair cmd Association
Start (7/16/2015 3:30:54 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:30:56 PM)

23.03 - Repair com Association
Start (7/16/2015 3:30:56 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:30:58 PM)

23.04 - Repair Directory Association
Start (7/16/2015 3:30:58 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:31:01 PM)

23.05 - Repair Drive Association
Start (7/16/2015 3:31:01 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:31:03 PM)

23.06 - Repair exe Association
Start (7/16/2015 3:31:03 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:31:05 PM)

23.07 - Repair Folder Association
Start (7/16/2015 3:31:05 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:31:07 PM)

23.08 - Repair inf Association
Start (7/16/2015 3:31:07 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:31:10 PM)

23.09 - Repair lnk (Shortcuts) Association
Start (7/16/2015 3:31:10 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:31:12 PM)

23.10 - Repair msc Association
Start (7/16/2015 3:31:12 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:31:14 PM)

23.11 - Repair reg Association
Start (7/16/2015 3:31:14 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:31:16 PM)

23.12 - Repair scr Association
Start (7/16/2015 3:31:16 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:31:19 PM)

24 - Repair Windows Safe Mode
Start (7/16/2015 3:31:19 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:31:21 PM)

25 - Repair Print Spooler
Start (7/16/2015 3:31:21 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.17 seconds.

Running Repair Under System Account
Done (7/16/2015 3:31:28 PM)

26 - Restore Important Windows Services
Start (7/16/2015 3:31:28 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.18 seconds.

Running Repair Under System Account
Done (7/16/2015 3:31:51 PM)

27 - Set Windows Services To Default Startup
Start (7/16/2015 3:31:51 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:32:02 PM)

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1

31 - Repair Windows 'New' Submenu
Start (7/16/2015 3:32:03 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:32:05 PM)

32 - Restore UAC (User Account Control) Settings
Start (7/16/2015 3:32:05 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 3:32:07 PM)

33 - Repair Performance Counters
Start (7/16/2015 3:32:07 PM)
Running Repair Under Current User Account
Done (7/16/2015 3:32:22 PM)

Cleaning up empty logs...

All Selected Repairs Done.
Done at (7/16/2015 3:32:22 PM)
Total Repair Time: 00:53:52


...YOU MUST RESTART YOUR SYSTEM...

And the second one:

Tweaking.com - Windows Repair v3.2.5
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Professional
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: SCARLET-PC
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\SCARLET
Current Profile SID: S-1-5-21-685074073-4287538002-529448056-1001
Current Profile Classes: S-1-5-21-685074073-4287538002-529448056-1001_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\SCARLET\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:04:57

Process Count: 27
Commit Total: 1,006.71 MB
Commit Limit: 23.28 GB
Commit Peak: 1.09 GB
Handle Count: 6678
Kernel Total: 211.00 MB
Kernel Paged: 175.14 MB
Kernel Non Paged: 35.86 MB
System Cache: 856.98 MB
Thread Count: 352
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.75 GB
Memory Used: 970.45 MB(25.2982%)
Memory Avail.: 2.80 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.75 GB
Memory Used: 821.79 MB(21.4229%)
Memory Avail.: 2.94 GB
--------------------------------------------------------------------------------

Starting Repairs...
Started at (7/16/2015 3:38:57 PM)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 0

01 - Reset Registry Permissions 01/03
HKEY_CURRENT_USER & Sub Keys
Start (7/16/2015 3:39:07 PM)

Running Repair Under Current User Account
Done (7/16/2015 3:39:40 PM)

01 - Reset Registry Permissions 02/03
HKEY_LOCAL_MACHINE & Sub Keys
Start (7/16/2015 3:39:40 PM)


Decompressing & Updating Windows Permission File services.txt
Done, 0.33 seconds.

Running Repair Under System Account
Done (7/16/2015 3:46:00 PM)

01 - Reset Registry Permissions 03/03
HKEY_CLASSES_ROOT & Sub Keys
Start (7/16/2015 3:46:00 PM)

Running Repair Under System Account
Done (7/16/2015 3:47:22 PM)

02 - Reset File Permissions: C:
C: & Sub Folders
Start (7/16/2015 3:47:22 PM)

Trying To Run Repair As Trusted Installer.
This Repair Is Hidden By Windows Itself.
You Can See The Repair Working In The Task Manager.
Running Repair As Trusted Installer
Done (7/16/2015 4:12:36 PM)

02 - Reset File Permissions: All Profiles
C:\Users & Sub Folders
Start (7/16/2015 4:12:36 PM)

Running Repair Under System Account
Done (7/16/2015 4:15:31 PM)

02 - Reset File Permissions: Current Profile
C:\Users\SCARLET & Sub Folders
Start (7/16/2015 4:15:31 PM)

Running Repair Under System Account
Done (7/16/2015 4:17:52 PM)

02 - Reset File Permissions: Cleanup
Repairing Restricted Folders Permissions To Avoid Infinite Loops
Start (7/16/2015 4:17:52 PM)

Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:17:54 PM)

03 - Reset Service Permissions
Start (7/16/2015 4:17:54 PM)

Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:18:05 PM)

04 - Register System Files
Start (7/16/2015 4:18:05 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:19:10 PM)

05 - Repair WMI
Start (7/16/2015 4:19:10 PM)

Starting Security Center So We Can Export The Security Info.

Exporting Antivirus Info...
No Antivirus Products Reported.

Exporting AntiSpyware Info...
Microsoft Security Essentials Exported.
Windows Defender Exported.

Exporting 3rd Party Firewall Info...
No Firewall Products Reported.

Running Repair Under Current User Account
Done (7/16/2015 4:21:43 PM)

06 - Repair Windows Firewall
Start (7/16/2015 4:21:43 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.19 seconds.

Running Repair Under System Account
Done (7/16/2015 4:22:10 PM)

07 - Repair Internet Explorer
Start (7/16/2015 4:22:10 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:22:34 PM)

08 - Repair MDAC/MS Jet
Start (7/16/2015 4:22:34 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:22:42 PM)

09 - Repair Hosts File
Start (7/16/2015 4:22:42 PM)
Running Repair Under System Account
Done (7/16/2015 4:22:43 PM)

10 - Remove Policies Set By Infections
Start (7/16/2015 4:22:44 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:23:14 PM)

11 - Repair Start Menu Icons Removed By Infections
Start (7/16/2015 4:23:14 PM)
Running Repair Under System Account
Done (7/16/2015 4:23:15 PM)

12 - Repair Icons
Start (7/16/2015 4:23:15 PM)
Running Repair Under Current User Account
Done (7/16/2015 4:23:17 PM)

13 - Repair Network
Start (7/16/2015 4:23:18 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:23:40 PM)

14 - Remove Temp Files
Start (7/16/2015 4:23:40 PM)
Running Repair Under System Account
Done (7/16/2015 4:23:41 PM)

15 - Repair Proxy Settings
Start (7/16/2015 4:23:41 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:23:43 PM)

16 - Unhide Non System Files
Start (7/16/2015 4:23:43 PM)
C:\ - Total Files Unhidden: 2 - Check Unhidden_Files.txt for list of files unhidden
Done (7/16/2015 4:24:03 PM)

17 - Repair Windows Updates
Start (7/16/2015 4:24:03 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.19 seconds.

Running Repair Under System Account
Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
Done (7/16/2015 4:24:38 PM)

18 - Repair CD/DVD Missing/Not Working
Start (7/16/2015 4:24:38 PM)
iTunes not found, not applying UpperFilters iTunes Reg Key
Done (7/16/2015 4:24:38 PM)

19 - Repair Volume Shadow Copy Service
Start (7/16/2015 4:24:38 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.19 seconds.

Running Repair Under System Account
Done (7/16/2015 4:25:02 PM)

20 - Repair Windows Sidebar/Gadgets
Start (7/16/2015 4:25:02 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:06 PM)

21 - Repair MSI (Windows Installer)
Start (7/16/2015 4:25:07 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.19 seconds.

Running Repair Under System Account
Done (7/16/2015 4:25:20 PM)

22 - Repair Windows Snipping Tool
Start (7/16/2015 4:25:20 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:23 PM)

23.01 - Repair bat Association
Start (7/16/2015 4:25:23 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:25 PM)

23.02 - Repair cmd Association
Start (7/16/2015 4:25:25 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:28 PM)

23.03 - Repair com Association
Start (7/16/2015 4:25:28 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:30 PM)

23.04 - Repair Directory Association
Start (7/16/2015 4:25:30 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:32 PM)

23.05 - Repair Drive Association
Start (7/16/2015 4:25:32 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:34 PM)

23.06 - Repair exe Association
Start (7/16/2015 4:25:34 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:36 PM)

23.07 - Repair Folder Association
Start (7/16/2015 4:25:37 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:39 PM)

23.08 - Repair inf Association
Start (7/16/2015 4:25:39 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:41 PM)

23.09 - Repair lnk (Shortcuts) Association
Start (7/16/2015 4:25:41 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:43 PM)

23.10 - Repair msc Association
Start (7/16/2015 4:25:43 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:45 PM)

23.11 - Repair reg Association
Start (7/16/2015 4:25:45 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:48 PM)

23.12 - Repair scr Association
Start (7/16/2015 4:25:48 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:50 PM)

24 - Repair Windows Safe Mode
Start (7/16/2015 4:25:50 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:25:52 PM)

25 - Repair Print Spooler
Start (7/16/2015 4:25:52 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.2 seconds.

Running Repair Under System Account
Done (7/16/2015 4:26:00 PM)

26 - Restore Important Windows Services
Start (7/16/2015 4:26:00 PM)
Running Repair Under Current User Account

Decompressing & Updating Windows Permission File services.txt
Done, 0.2 seconds.

Running Repair Under System Account
Done (7/16/2015 4:26:20 PM)

27 - Set Windows Services To Default Startup
Start (7/16/2015 4:26:21 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:26:32 PM)

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1

31 - Repair Windows 'New' Submenu
Start (7/16/2015 4:26:33 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:26:35 PM)

32 - Restore UAC (User Account Control) Settings
Start (7/16/2015 4:26:35 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (7/16/2015 4:26:37 PM)

33 - Repair Performance Counters
Start (7/16/2015 4:26:37 PM)
Running Repair Under Current User Account
Done (7/16/2015 4:26:52 PM)

Cleaning up empty logs...

All Selected Repairs Done.
Done at (7/16/2015 4:26:52 PM)
Total Repair Time: 00:47:57


...YOU MUST RESTART YOUR SYSTEM...

BTW, my MBAM scan took 1 hr. 22 min.

Started a security check, I think it'll take over 15 min. It's already been 10.
Sigh!

'



Report •

#78
July 17, 2015 at 00:34:43
"BTW, my MBAM scan took 1 hr. 22 min.
Started a security check, I think it'll take over 15 min. It's already been 10.
Sigh!"
There is still something slowing down the comp.

Reboot back into normal mode.
Go through these & then test.
Keep a record of everything you change & post it in your reply.
http://windows.microsoft.com/en-us/...
http://www.malwareremoval.com/tutor...


Report •

#79
July 17, 2015 at 00:43:07
OK, will do, but just FYI, I have been in normal mode?

Anyways, will do those.


Report •

#80
July 17, 2015 at 00:58:23
OK, I stopped & disabled the DNS client in services.

But, troubleshooting couldn't identify the problem.


Report •

#81
July 17, 2015 at 01:00:49
"OK, I stopped & disabled the DNS client in services"
Ok, that's a start.

Report •


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