Lost all icons and start menu

October 29, 2010 at 13:16:05
Specs: Windows 20.07.2010
please help! lost all icons off desk top and start menu bar, intnet keeps freezing..Its driving me mad..Im throwing myself on your mercy! Had problems for months since I had some virus what I thought Id got rid of :( I clicked on a link on a forum I'm a member of and it was an adult site (didnt realise it at the time it was linked as something entirely different!)..Im so careful and its such a nice forum so I had no reason be think the link was anything but genuine!

See More: Lost all icons and start menu

October 29, 2010 at 13:50:14
[list][*]Download [url=http://www.trendmicro.com/ftp/products/hijackthis/HiJackThis.msi][b][color=#87CEFA]HijackThis[/color][/b][/url] from Trend Micro.
[*]Run the installer. By default, it will install to [b]C:\Program Files\Trend Micro\HijackThis[/b].
[*]Once it is done installing, run [b]HijackThis[/b].
[*]Select [b]Do a system scan and save logfile[/b].
[*]Once HijackThis is done scanning, a notepad will pop up with the HijackThis (HJT) log.
[*]Post the log in your next reply.[/list]

Report •

October 29, 2010 at 17:47:02

You can start by downloading
Malwarebytes - run it and remove all it finds with a full scan.

1-What operating system are you running?
2- is it 32 bit or 64 bit?
3- Laptop or desktop?
4- Have you tried a system restore back to before the problem?
A little more info would really help us to suggest a solution for you.
There are more great free tools that will work for you.

If you don't know the answers to my questions, here is a simple How-To that will help you:

Some HELP in posting on Computing.net plus free progs and instructions Cheers

Report •
Related Solutions

Ask Question