|It's OK folks _ I found the answer. The problem she found with her copy of Kerio 2.15 was that she found no help files - when clicking the Help menu. The kpf.chm would not open.|
Sure enough, clicking my own copy - help: reacted in the same manner. Over the years I had never used the help files before (yes - I should have as there is always something one can learn) so I was oblivious to this. However, opening up 2.15 and by going to the Admin menu - click - you can access the HELP files via the Help button in the newly opened Firewall/Authtication, Miscellaneous?/License Window - no trouble.
Silly me, I also forgot to suggest she open up the Kerio Folder down in Programs and simply access the help file from there but I was obviously too sleepy to think straight.
So sorry to waste your time. I think the data in the help files will be sufficient for her to start off with - besides, perhaps it's best this way as being too technical often only confuses the less informed.
Ah, well, we all live and learn. Cheers.