Is it possible malware is trying to rob passwords on my pc?

November 25, 2017 at 11:11:49
Specs: Windows 10, 4GB
For the second time in a few days, when I tried to log into private accounts in my name (dropbox and my credit union).....after keying in my user ID, the password bar became fuzzy, and typing in my password seemed to be appearing OVER the word "password". And then, after pressing "submit" or "go", nothing happened. Like it was stuck. In troubleshooting, I right clicked and chose "inspect" from the menu. What appeared in a box was all the background data. Most of which I don't comprehend. But there were several lines stating "javascript". I counted 11 of them, all stacked up! Could this be an indicator of a hacking attempt? I took a screenshot, but it looks like computing.net no longer accepts accompanying images to help explain issue. (Am I right about that?)

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#1
November 25, 2017 at 20:53:43
Turn off or uninstall Java. It is not really needed any longer and is a risk to continue using it.
Using another trusted computer, change all of those passwords.
Run Disk Clean Up.
Run the three programs from reply #1 here:
https://www.computing.net/answers/s...
Then post the logs here (copy/paste) in a reply for review.
Images are not accepted here, you can use a free upload site and paste the address here for a look if necessary.

You have to be a little bit crazy to keep you from going insane.


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#2
November 26, 2017 at 17:04:42
Yes, I doubt you need "Java" and you can disable it from the control panel if you prefer to leave it on board. Note however that "javascript" is an entirely different thing.

Might be worth a basic malware check. These two small freebies from MalwareBytes often find what anti-virus programs miss. Run AdwCleaner first:

AdwCleaner:
https://www.malwarebytes.com/adwcle...
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

MalwareBytes:
https://www.malwarebytes.org/
(use the "Free Download" button rather than the "Buy Now" button).
After the install go to "Settings > Protection". Under Scan Options move the "Scan for rootkits" slider over to On and Run the Threat Scan. Quarantine anything it finds.

If either of them find something please copy/paste the associated logs on here.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
November 26, 2017 at 18:57:14
Thank you both Fingers and Derek.......I looked up malwarebytes.org in a security software provider's Community Forum, and the most recent mention of malwarebytes.org was from 2011. Why so long ago? Are we sure their current product offerings are all current and reliable?

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#4
November 26, 2017 at 20:48:42
Yes, I use it often as needed. Be sure that you both select the Free Version and uncheck the option for the Free Trial which is a short term version of the pay version rather than the free version which is a scan on demand only that I prefer and recommend. Also make sure that they have not added and check boxes prechecked that add other software during the installation.
https://www.malwarebytes.com/
It is becoming more of a for profit company but still offers the basic software free to use. On some new installations the 'free trial' is automatic and you have to look hard to find the uncheck box, the last time I had to do it after the installation and it was a bit hidden so you need to look in the settings to find it.

You have to be a little bit crazy to keep you from going insane.


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#5
November 27, 2017 at 07:57:54
MalwareBytes products are right up to date - I would not suggest them otherwise. Must be what you were looking at that was out of date.

Best go for the free version of MalwareBytes but the trial reverts to that after a couple of weeks anyhow.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
December 1, 2017 at 08:02:44
What was the outcome or are you still working on it?

Always pop back and let us know the outcome - thanks


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