Solved I/O error status of 0xc000000e.

May 11, 2010 at 16:44:01
Specs: Windows Vista
My computer freezes and then this error message appears: The instructions at 0x77059b60 referenced memory at 0x77059b60. The required data was not placed into memory because of an I/O error status of 0xc000000e.

I have restored and had window repair, but nothing seems to work. Not sure what I have recently downloaded, I don't download much. I do have back up disks for my computer, but not really sure what to do. But I'm not scared to try and fix. Hoping it's not a virus.


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May 11, 2010 at 20:49:14
✔ Best Answer
Try running the check disk utility that's built into Windows, by going to the command prompt (Click on Start, go to Run, and then type in Cmd.exe) and type in the following without the quotes " Chkdsk" and press enter, this will scan your drive to make sure everything is in working order. Here's the link to the Microsoft page if you need help:

It could also be a piece of hardware that's malfunctioning, as I've noticed you've said you've reformated, but the problem is still there.

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May 12, 2010 at 10:48:53
Thanks, I'll do that. But how do I know if a piece of hardware is malfunctioning? Or if it's a software program's driver, how do I know that? I like learning this stuff. Drives me nuts not to know! ;-) Thank you!

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May 12, 2010 at 19:14:36
Very welcome!, and if it's software related to a certain piece of hardware (such as a driver), go to the Control Panel click on Performance and Maintenance and then go to System > Hardware, then click on the Device Manager tab, and it will show each device listed, if there's an exclamation mark on a piece of hardware or etc in yellow (you'll see it as it should be listed) right click on said piece of hardware and click on "Update Driver".

If it that doesn't work you can trouble shoot the piece of hardware by going to Properties, then clicking on Troubleshoot and following the instructions given on the screen.

If that doesn't work and or you're not comfortable doing such things, you could try going to and having them help you (They're an online computer repair company that I've recommended to several people before). They have a "PC Tune Up" which also includes scanning for possible hardware failures for $39.00.

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