Internet Security 2010

G data Antivirus 2010 (full product)
February 2, 2010 at 15:25:38
Specs: Windows XP, ?
I have finally been able to get into safe mode.

I run rkill.exe, the command box pops up, but then the log does not show it has removed anything.

When I install Malwarebytes, it can not find the exe and i do not find it in the program folder.

When I try to install superantispyware, it says the administrator has blocked this program from being installed.

I tried fix.exe which does give me control of the task manager again, but once again, I can not run malwarebytes and I can't even runt he setup for superantispyware.

What can I try next? Thanking you in advance.

See More: Internet Security 2010

February 2, 2010 at 15:31:19
Try Renaming the Malwarebytes Installation file and actual program file as something other than the original name, aswell as superantispyware.

Please write down and post here exactly what it says when you try to run malwarebytes/superantispyware, Like some kind of error code.

Report •

February 2, 2010 at 16:22:12
When trying to run SuperAnti, it says that the administrator has blocked the installation of this program.

With MBAM it gives me an error, "unable to execute file and then the path to mbma.exe. Along with a code 2, can't find the file specified.

When I load the renamed mbam.exe and place it in the folder and run it, I get error code 730 (0,0).

Report •

February 2, 2010 at 16:36:15
Ah okay it sounds like internet explorer is blocked, open up internet explorer go to TOOLS > INTERNET OPTIONS > LAN SETTINGS > And make sure all of those boxes are unchecked, hit OK , Apply, And OK.

Then re-try with malwarebytes.

Also try going into safe mode with networking , restart your computer and hit F8 repeatedly while it's starting back up , choose safe mode with networking then try again to re-install the programs, don't forget to rename them aswell.

Report •

Related Solutions

February 2, 2010 at 17:29:20
I don't seem to have internet on the infected machine.

I've tried rkill.exe, the setup mbam renamed, then put the renamed mbam exe into the folder.

I've done this about 5 times and always get the 730 error.

Any ideas?

Report •

February 2, 2010 at 17:36:26
Try deleting the HOSTS file, to find this file go Access folder C:\WINDOWS\SYSTEM32\DRIVERS\ETC Then right click and delete the "HOSTS" file.

You can also try opening the "Run" program and typing "Cmd.exe" When the command prompt opens type the following. ENTER after each new line.

ipconfig /flushdns
ipconfig /release
ipconfig /renew

Then restart your computer, also try restarting your modem if this doesn't help.

Report •

February 2, 2010 at 19:37:58
I am able to get to the net althoug most sites I get redirected.

I tried the whole rename setup rename rune exe, but I still get a 730 error.

I tried hitmanpro but along with bad files it seems to count tons of things that are not bad as trojans, so I am afraid to let it delete and fix things.

What can I try next?

Report •

February 3, 2010 at 07:27:59
Internet Security 2010 removal guide. Just give it a try:

Report •

February 3, 2010 at 10:14:59
Well, I could never ever get malwarebytes to run on its own. I also found out that the administrator block on superantispyware is not caused by the virus but by the program itself which can not be installed in safe mode.

I went ahead and used hitmanpro. I let it wipe out just about everything but a few programs that I knew were safe. When it rebooted, there were a bunch of error messages on the first load.

I was then able to actually run malwarebytes. I did the quick scan and fixed everything then rebooted. Then I ran hitmanpro again. It still came up with more things. It kept wanting to delete microsoft security essentials. That program kept alerting me of another virus and no matter how many times I removed the virus it popped back up.

I then ran superantispyware and it found a bunch of stuff, some of which i trusted but I was getting worn down and just let it clean anything it wanted. I just made a log of the programs that I thought were safe that I would reload later.

Finally since I had all this mess happen using microsoft security essentials, I decided to switch antivirus and firewall to mcafee.

Ran mcafee scan and it found a big pile of bad stuff. Ran another mcafee scan later and everything came up clean.

I've rebooted a few times and I am going to give it one more run through with all of the scans, hitman, mbam, superanti and then mcafee. Hopefully they all come up clean.

What a mess and I wish evil things on the people that make these attacks.

Report •

February 3, 2010 at 11:01:17
Good job ;) Make sure you disable System Restore while doing these things as malware can hide in there and then next time your reboot, it will re-download all the stuff again to your computer.

Report •

February 3, 2010 at 22:45:48
Following this articles to remove Internet Security 2010 Virus: How To Remove Internet Security 2010 Virus (Uninstall Guide)

Report •

Ask Question