Internet running extremely slow

Dell / INSPIRON 6400
March 26, 2010 at 14:18:26
Specs: Windows XP
I posted on another existing thread and was advised to start a new one here. So here goes...

OK, my internet is running unbelievably slow. If there are any images that need to be opened it takes ages to doewnload them, perhap 3-4 minutes for what would usually take about 5 seconds. I've done all the normal defragmentation, scanned in safe mode, used malwarebytes, C cleaner, Kaspersky, A squared, but nothing has made any difference. I've also tried to turn off any unnecessary programs through msconfig. Nothing is helping though.


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Report •


#1
March 26, 2010 at 14:25:30
This scan will help determine if any files have been added or changed on your computer, we need both complete logs.

Download DDS and save it to your desktop.
DDS.scr


Disable any script blocker if your Anti-Virus/Anti-Malware has it.
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr to run the tool.
When done, the DDS.txt will open.
Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:
1. DDS.txt
2. Attach.txt

Save both reports to your desktop then post them please.


Report •

#2
March 26, 2010 at 14:37:30
Many thanks for the prompt reply. The reports are as below:

DDS (Ver_10-03-17.01) - NTFSx86
Run by HA at 21:31:53.65 on 26/03/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.460 [GMT 0:00]

AV: Kaspersky Internet Security *On-access scanning enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *enabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\DNA\btdna.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HA\Local Settings\Temporary Internet Files\Content.IE5\3VYOZ72B\dds[1].scr

============== Pseudo HJT Report ===============

uLocal Page = \blank.htm
uStart Page = hxxp://uk.yahoo.com/
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2009\ievkbd.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
IE: &Search - ?p=ZJxdm301YYGB
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky internet security 2009\SCIEPlgn.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {0DA69429-A757-4D6F-A827-DB1AF052DDAF} - hxxp://phone.allcomms.com/activisys/plugins/VA.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.nick.com/common/groove/gx/GrooveAX27.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CC49479E-93A8-455E-959A-C49BE895D87C} - hxxp://phone.allcomms.com/activisys/plugins/VMPlayer.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://3dlifeplayer.dl.3dvia.com/player/install/3DVIA_player_installer.exe
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
Notify: klogon - c:\windows\system32\klogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 33808]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-23 64288]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-3-17 226832]
R1 uzizmza4;AVZ-RK Kernel Driver;c:\windows\system32\drivers\uzizmza4.sys [2009-7-24 11264]
R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;c:\program files\tuneup utilities 2010\TuneUpUtilitiesService32.exe [2010-2-25 1047880]
R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [2008-3-13 26640]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\tuneup utilities 2010\TuneUpUtilitiesDriver32.sys [2009-10-14 10064]
S1 vdizmza4;AVZ-BC Kernel Driver;\??\c:\windows\system32\drivers\vdizmza4.sys --> c:\windows\system32\drivers\vdizmza4.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-9 135664]
S3 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2009-9-15 1858144]
S3 AVP;Kaspersky Internet Security;c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe [2008-11-11 208616]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1229232]
S3 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-11-13 92008]
S3 utizmza4;AVZ Kernel Driver;\??\c:\windows\system32\drivers\utizmza4.sys --> c:\windows\system32\drivers\utizmza4.sys [?]

=============== Created Last 30 ================

2010-03-23 12:35:08 0 d-----w- c:\program files\NoAdware5.0
2010-03-17 12:19:36 0 d-----w- c:\docume~1\ha\applic~1\Malwarebytes
2010-03-17 12:19:32 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-17 12:19:30 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-17 12:19:30 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-03-17 12:19:30 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-03-11 09:08:44 3245 ----a-w- c:\windows\system32\wbem\Outlook_01cac0fa73614c16.mof
2010-03-10 16:05:41 30024 ----a-w- c:\windows\system32\uxtuneup.dll
2010-03-10 16:03:12 30536 ----a-w- c:\windows\system32\TURegOpt.exe
2010-03-10 16:02:44 0 d-----w- c:\docume~1\ha\applic~1\TuneUp Software
2010-03-10 16:02:30 0 d-----w- c:\program files\TuneUp Utilities 2010
2010-03-10 16:02:14 0 d-----w- c:\docume~1\alluse~1\applic~1\TuneUp Software
2010-03-10 16:01:53 0 d-sh--w- c:\docume~1\alluse~1\applic~1\{D3742F82-1C1A-4DCC-ABBD-0E7C3C0185CC}
2010-03-09 08:57:22 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-03-03 13:39:37 1847 ------w- c:\windows\hpwmdl23.dat.temp
2010-02-26 21:54:07 0 d-----w- C:\etka
2010-02-26 19:53:35 0 d-----w- c:\program files\etka

==================== Find3M ====================

2010-03-26 17:14:06 5040 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-03-26 17:14:05 852000 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-03-26 17:14:05 5910048 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-03-26 17:14:05 48300 --sha-w- c:\windows\system32\drivers\fidbox.idx
2010-03-09 08:59:09 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-03-09 08:59:07 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-03-03 13:39:38 186758 ----a-w- c:\windows\hpwins23.dat
2010-02-04 15:53:02 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-01-07 17:57:48 1063320 ----a-w- c:\documents and settings\ha\gotomypc_533.exe
2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\dllcache\srv.sys
2002-04-16 11:27:54 5 --sha-w- c:\windows\system32\CdI5T.drv

============= FINISH: 21:32:19.78 ===============


I'll try and zip the other and post it up in a sec.


Report •

#3
March 26, 2010 at 14:51:36
OK, heres the other one:

Motherboard: FUJITSU SIEMENS | | D2317-A2
Processor: Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz | CPU | 1795/mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 40 GiB total, 20.238 GiB free.
D: is FIXED (NTFS) - 109 GiB total, 76.297 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Description: PS/2 Compatible Mouse
Device ID: ACPI\PNP0F13\5&199BE469&0
Manufacturer: Microsoft
Name: PS/2 Compatible Mouse
PNP Device ID: ACPI\PNP0F13\5&199BE469&0
Service: i8042prt

Class GUID:
Description:
Device ID: ROOT\LEGACY_UTIZMZA4\0000
Manufacturer:
Name:
PNP Device ID: ROOT\LEGACY_UTIZMZA4\0000
Service:

==== System Restore Points ===================

RP151: 26/01/2010 20:11:12 - System Checkpoint
RP152: 27/01/2010 22:11:34 - System Checkpoint
RP153: 28/01/2010 22:19:19 - System Checkpoint
RP154: 30/01/2010 10:49:06 - System Checkpoint
RP155: 31/01/2010 11:15:20 - System Checkpoint
RP156: 01/02/2010 12:10:51 - System Checkpoint
RP157: 02/02/2010 19:33:36 - System Checkpoint
RP158: 03/02/2010 20:04:49 - System Checkpoint
RP159: 04/02/2010 21:04:05 - System Checkpoint
RP160: 05/02/2010 21:29:46 - System Checkpoint
RP161: 06/02/2010 22:12:16 - System Checkpoint
RP162: 08/02/2010 10:01:15 - System Checkpoint
RP163: 09/02/2010 12:54:12 - System Checkpoint
RP164: 10/02/2010 15:32:22 - System Checkpoint
RP165: 10/02/2010 23:18:07 - Software Distribution Service 3.0
RP166: 12/02/2010 15:56:13 - System Checkpoint
RP167: 13/02/2010 20:12:26 - Installed Compuchess
RP168: 14/02/2010 20:44:10 - System Checkpoint
RP169: 15/02/2010 17:13:48 - Removed Compuchess
RP170: 17/02/2010 16:46:36 - System Checkpoint
RP171: 18/02/2010 17:20:40 - System Checkpoint
RP172: 19/02/2010 21:04:22 - System Checkpoint
RP173: 22/02/2010 08:38:08 - System Checkpoint
RP174: 23/02/2010 09:54:55 - System Checkpoint
RP175: 24/02/2010 10:04:23 - System Checkpoint
RP176: 24/02/2010 10:37:23 - Software Distribution Service 3.0
RP177: 25/02/2010 11:22:01 - System Checkpoint
RP178: 26/02/2010 11:45:57 - System Checkpoint
RP179: 28/02/2010 10:57:23 - System Checkpoint
RP180: 01/03/2010 11:28:14 - System Checkpoint
RP181: 02/03/2010 12:01:26 - System Checkpoint
RP182: 03/03/2010 14:25:44 - System Checkpoint
RP183: 04/03/2010 15:31:34 - System Checkpoint
RP184: 05/03/2010 16:21:03 - System Checkpoint
RP185: 06/03/2010 16:41:54 - System Checkpoint
RP186: 07/03/2010 18:15:10 - System Checkpoint
RP187: 08/03/2010 19:07:06 - System Checkpoint
RP188: 09/03/2010 20:58:59 - System Checkpoint
RP189: 10/03/2010 16:02:28 - Installed TuneUp Utilities
RP190: 11/03/2010 08:39:45 - Software Distribution Service 3.0
RP191: 12/03/2010 11:19:41 - System Checkpoint
RP192: 14/03/2010 14:41:57 - System Checkpoint
RP193: 15/03/2010 16:41:39 - System Checkpoint
RP194: 16/03/2010 17:44:07 - System Checkpoint
RP195: 17/03/2010 18:53:43 - System Checkpoint
RP196: 18/03/2010 19:41:21 - System Checkpoint
RP197: 19/03/2010 19:43:58 - System Checkpoint
RP198: 21/03/2010 17:35:20 - System Checkpoint
RP199: 22/03/2010 19:22:39 - System Checkpoint
RP200: 23/03/2010 20:42:07 - System Checkpoint
RP201: 24/03/2010 21:31:13 - System Checkpoint
RP202: 25/03/2010 21:56:54 - System Checkpoint

==== Installed Programs ======================

32 Bit HP CIO Components Installer
3D Groove Playback Engine
3DVIA player 5.0
6500_E709_eDocs
6500_E709_Help
6500_E709a
7-Zip 4.65
a-squared Free 4.5
Acrobat.com
Ad-Aware
Ad-Aware Email Scanner for Outlook
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.1
Adobe Shockwave Player
Adventure Rock 1.0.1.96
Apple Software Update
ArcSoft PhotoBase 3
ArcSoft PhotoStudio 5
Bing Maps 3D
BitTorrent
BizStart24 10.1
bpd_scan
BPDSoftware
BPDSoftware_Ini
BufferChm
Canon CanoScan Toolbox 4.1
CCleaner
Colossus Client v1.5
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
CutePDF Writer 2.7
Destination Component
DeviceDiscovery
DNA
DocMgr
DocProc
EPSON Photo!3
ETKA
Fax
Free Audio CD Burner version 1.2
Free RAR Extract Frog 1.00
Free YouTube to MP3 Converter version 3.2
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
Grand Prix Evolution
High Definition Audio Driver Package - KB888111
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
HP Customer Participation Program 12.0
HP Document Manager 2.0
HP Imaging Device Functions 12.0
HP Officejet 6500 E709 Series
HP Smart Web Printing
HP Solution Center 12.0
HP Update
HPProductAssistant
HPSSupply
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 17
Java(TM) SE Runtime Environment 6
Kaspersky Internet Security 2009
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB954430)
Nero - Burning Rom
Network
Nokia Connectivity Cable Driver
OCR Software by I.R.I.S. 12.0
OGA Notifier 2.0.0048.0
OmniPage SE
ProductContext
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Sage Accounts V10.00
Sage MIS 3.01
SageAcc
Scan
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Spybot - Search & Destroy
Status
TomTom HOME 2.7.3.1894
TomTom HOME Visual Studio Merge Modules
Toolbox
TrayApp
TuneUp Utilities
TuneUp Utilities Language Pack (en-US)
Uninstall 1.0.0.1
UnloadSupport
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Anti-Spy
Yahoo! Install Manager
Yahoo! Search Protection
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

26/03/2010 16:40:31, error: NETLOGON [3095] - This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this configuration.

==== End Of File ===========================


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Related Solutions

#4
March 26, 2010 at 15:09:09
I see some bad files.

Please download Combofix with internet explorer instead of any other browser if possible.

Remember..your Kaspersky antivirus, Spybot's TeaTimer, and Ad-Aware must be turned off or disabled before running ComboFix. The clickable link "This Link" in the ComboFix tutorial will help you get them disabled.

Please download ComboFix to the desktop from one of the following links:

ComboFix

Rename the setup file, combofix.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename combofix.exe to to Combo-Fix> click save.
Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop.
If you are using Firefox, make sure that your download settings are as follows:
Tools->Options->Main tab
Set to "Always ask me where to Save the files".

Please do not rename Combofix to other names, but only to the one indicated.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
-----------------------------------------------------------
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
-----------------------------------------------------------
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
-----------------------------------------------------------
Double click on Combo-Fix.exe & follow the prompts.
Install the recovery console when asked.
When finished, it will produce a report for you.
Please post the "C:\Combo-Fix.txt" .
Note: Do not mouseclick combo-fix's window while it's running. That may cause it to hang.


Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.

Please do not install any new programs or update anything unless told to do so while we are fixing your problem.


Report •

#5
March 26, 2010 at 15:44:33
Ok i have a text log from combofix as below:

ComboFix 10-03-26.02 - HA 26/03/2010 22:28:39.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.468 [GMT 0:00]
Running from: c:\documents and settings\HA\Desktop\ComboFix.exe
AV: Kaspersky Internet Security *On-access scanning disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\dbplugin.exe
c:\windows\dbplugin.ocx
c:\windows\eSellerateEngine.dll
c:\windows\mscera.dll
c:\windows\npdbplug.dll
c:\windows\npdbplug.xpt
c:\windows\system32\OGACheckControl.dll

.
((((((((((((((((((((((((( Files Created from 2010-02-26 to 2010-03-26 )))))))))))))))))))))))))))))))
.

2010-03-23 12:35 . 2010-03-23 13:26 -------- d-----w- c:\program files\NoAdware5.0
2010-03-17 12:19 . 2010-03-17 12:19 -------- d-----w- c:\documents and settings\HA\Application Data\Malwarebytes
2010-03-17 12:19 . 2010-01-07 16:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-17 12:19 . 2010-03-17 12:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-03-17 12:19 . 2010-03-17 12:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-03-17 12:19 . 2010-01-07 16:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-10 16:05 . 2010-02-25 09:56 30024 ----a-w- c:\windows\system32\uxtuneup.dll
2010-03-10 16:03 . 2010-02-25 10:03 30536 ----a-w- c:\windows\system32\TURegOpt.exe
2010-03-10 16:02 . 2010-03-10 16:02 -------- d-----w- c:\documents and settings\HA\Application Data\TuneUp Software
2010-03-10 16:02 . 2010-03-10 16:05 -------- d-----w- c:\program files\TuneUp Utilities 2010
2010-03-10 16:02 . 2010-03-10 16:02 -------- d-----w- c:\documents and settings\All Users\Application Data\TuneUp Software
2010-03-10 16:01 . 2010-03-10 16:01 -------- d-sh--w- c:\documents and settings\All Users\Application Data\{D3742F82-1C1A-4DCC-ABBD-0E7C3C0185CC}
2010-03-09 09:00 . 2010-03-09 09:00 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google
2010-03-09 08:59 . 2010-03-09 08:59 598368 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\EmailScanner.dll
2010-03-09 08:58 . 2010-03-09 08:58 17480 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\EmailScannerBridge.dll
2010-03-09 08:57 . 2010-03-25 13:12 -------- d-----w- c:\documents and settings\HA\Local Settings\Application Data\Temp
2010-03-09 08:57 . 2010-03-09 08:57 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google
2010-03-09 08:57 . 2010-03-09 08:57 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-03-09 08:57 . 2010-02-04 15:53 2954656 -c--a-w- c:\documents and settings\All Users\Application Data\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}\Ad-AwareInstaller.exe
2010-02-26 21:54 . 2010-02-26 21:54 -------- d-----w- C:\etka
2010-02-26 19:53 . 2010-02-26 19:53 -------- d-----w- c:\program files\etka

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-26 22:25 . 2008-06-16 14:56 -------- d-----w- c:\documents and settings\HA\Application Data\DNA
2010-03-26 22:21 . 2009-03-17 18:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Kaspersky Lab
2010-03-26 17:15 . 2008-06-16 14:56 -------- d-----w- c:\program files\DNA
2010-03-26 17:14 . 2009-03-17 18:23 5040 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-03-26 17:14 . 2009-03-17 18:23 852000 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-03-26 17:14 . 2009-03-17 18:23 5910048 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-03-26 17:14 . 2009-03-17 18:23 48300 --sha-w- c:\windows\system32\drivers\fidbox.idx
2010-03-22 20:31 . 2009-12-25 21:44 -------- d-----w- c:\program files\Common Files\DVDVideoSoft
2010-03-18 13:57 . 2009-09-15 09:39 -------- d-----w- c:\program files\a-squared Free
2010-03-09 08:58 . 2009-06-01 19:22 329048 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\RPAPI.dll
2010-03-09 08:58 . 2009-06-01 19:22 94712 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\PrivacyClean.dll
2010-03-09 08:58 . 2009-06-20 19:17 961984 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\CEAPI.dll
2010-03-09 08:58 . 2009-06-20 19:17 835312 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\Ad-AwareCommand.exe
2010-03-09 08:58 . 2009-06-20 19:17 842992 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\Ad-AwareAdmin.exe
2010-03-09 08:58 . 2009-06-20 19:17 1593320 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\Ad-Aware.exe
2010-03-09 08:58 . 2009-06-20 19:17 815184 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\AAWTray.exe
2010-03-09 08:58 . 2009-06-20 19:17 1229232 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\AAWService.exe
2010-03-09 08:58 . 2008-10-28 18:56 -------- d-----w- c:\program files\Google
2010-03-09 08:57 . 2009-05-23 19:16 -------- d-----w- c:\program files\Lavasoft
2010-03-09 08:42 . 2009-08-24 11:39 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-03-03 13:39 . 2009-08-17 12:04 186758 ----a-w- c:\windows\hpwins23.dat
2010-03-03 12:59 . 2009-09-21 19:17 3803208 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\AutoLaunch.exe
2010-02-18 12:30 . 2008-10-30 08:24 -------- d-----w- c:\program files\Common Files\Adobe
2010-02-15 17:13 . 2007-06-21 11:39 -------- d-----w- c:\program files\Common Files\InstallShield
2010-02-15 17:13 . 2007-06-21 12:08 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-02-13 20:12 . 2010-02-13 20:12 -------- d-----w- c:\program files\directx
2010-02-13 20:12 . 2010-02-13 20:12 -------- d-----w- c:\program files\Megaware
2010-02-04 15:53 . 2009-05-23 19:17 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-01-27 12:59 . 2009-06-20 19:17 8 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\Savapibridge.dll
2010-01-07 17:57 . 2010-01-07 17:57 1063320 ----a-w- c:\documents and settings\HA\gotomypc_533.exe
2009-12-31 16:50 . 2004-08-20 17:08 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2002-04-16 11:27 . 2002-04-16 11:27 5 --sha-w- c:\windows\system32\CdI5T.drv
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]
"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]
"BitTorrent DNA"="c:\program files\DNA\btdna.exe" [2009-11-13 323392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-07-21 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-07-21 86016]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-07-21 81920]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-28 16248320]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ lsdelete\0autocheck autochk *

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Ad-Watch]
2010-03-09 08:58 815184 ----a-w- c:\program files\Lavasoft\Ad-Aware\AAWTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 15:24 54840 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SkyTel]
2006-05-16 16:04 2879488 ----a-w- c:\windows\SkyTel.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"TomTomHOMEService"=2 (0x2)
"Lavasoft Ad-Aware Service"=2 (0x2)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe"
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\DNA\\btdna.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [29/01/2008 17:29 33808]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [23/05/2009 19:17 64288]
R1 uzizmza4;AVZ-RK Kernel Driver;c:\windows\system32\drivers\uzizmza4.sys [24/07/2009 07:40 11264]
R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;c:\program files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe [25/02/2010 09:59 1047880]
R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [13/03/2008 18:02 26640]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [30/04/2008 17:06 24592]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\TuneUp Utilities 2010\TuneUpUtilitiesDriver32.sys [14/10/2009 07:24 10064]
S1 vdizmza4;AVZ-BC Kernel Driver;\??\c:\windows\system32\Drivers\vdizmza4.sys --> c:\windows\system32\Drivers\vdizmza4.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [09/03/2010 08:57 135664]
S3 a2free;a-squared Free Service;c:\program files\a-squared Free\a2service.exe [15/09/2009 09:39 1858144]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [04/02/2010 15:52 1229232]
S3 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [13/11/2009 11:31 92008]
S3 utizmza4;AVZ Kernel Driver;\??\c:\windows\system32\Drivers\utizmza4.sys --> c:\windows\system32\Drivers\utizmza4.sys [?]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
UxTuneUp
.
Contents of the 'Scheduled Tasks' folder

2010-03-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-03-09 08:57]

2010-03-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-03-09 08:57]
.
.
------- Supplementary Scan -------
.
uLocal Page = \blank.htm
uStart Page = hxxp://uk.yahoo.com/
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Banner Ad Blocker - c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
DPF: {0DA69429-A757-4D6F-A827-DB1AF052DDAF} - hxxp://phone.allcomms.com/activisys/plugins/VA.cab
DPF: {CC49479E-93A8-455E-959A-C49BE895D87C} - hxxp://phone.allcomms.com/activisys/plugins/VMPlayer.cab
.
- - - - ORPHANS REMOVED - - - -

AddRemove-BitTorrent - c:\program files\BitTorrent\uninst.exe

**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
Completion time: 2010-03-26 22:35:03
ComboFix-quarantined-files.txt 2010-03-26 22:35
ComboFix2.txt 2009-07-24 08:23

Pre-Run: 21,635,964,928 bytes free
Post-Run: 21,918,253,056 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - E6E0BC71AA0C45AF256E6998DAC543D3


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#6
March 26, 2010 at 19:26:18
How is the computer operating.

Download ATF Cleaner from this link:
http://www.majorgeeks.com/ATF_Cleaner_d4949.html
Run ATF-Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.

Next create a new restore point. Go to start> run> type in msconfig> ok> click launch system restore> check the circle beside "create a restore point> next> name it today's date> create > click home > exit the system configuration utility> restart the computer.


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#7
March 27, 2010 at 15:57:43
Hi. Many thanks for your help so far. I've not had access to the computer today. Will try teh ATF cleaner and report back tomorrow.

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#8
March 27, 2010 at 16:24:20
That will be great, thanks.

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#9
March 29, 2010 at 06:18:27
Scanned with ATF cleaner and so far it seems to be running fine. There is one persisiting issue, although i dont know if this is the correct forum. When Outlook does its send/receive after afew seconds it will just close during the 'receive' portion of the process. I have accessed webmail and deleted mails directly although this has not always solved the issue. Should i post elsewhere for this?

Again many thanks indeed for your help so far, greatly appreciate your guidance.


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#10
March 29, 2010 at 20:08:16
I'm sorry but I can't help you with that one, try the windows forum here at Computing.net.

A little clean-up to do.

Delete DDS from your desktop

Go to start> run> type in ComboFix /Uninstall (note the space after ComboFix) then press enter> run. This will uninstall combofix so give the uninstaller a minute to run.

Glad we could help.


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