internet is popping up with a lot of ads

January 25, 2014 at 22:18:11
Specs: Windows 7, intel core i3/ 6GB
My laptop has something on it that is causing a lot of ads to pop up on the Internet and I don't know what it is. I think I might have accidentally downloaded it and I believe I know which program it is. I uninstalled it through the uninstall programs from control panel and rebooted my laptop. It seemed to go away but the problem is still here and I noticed it came back to the uninstall programs. The rest of my laptop doesn't seem to have any problems. Just the Internet seems to be affected

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January 26, 2014 at 00:26:52
You can start by running something like malwarebytes:

(The green 'download latest version' link)

and see what it finds.

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January 26, 2014 at 00:41:52
After running malwarebytes, Copy & Paste the contents of the log in your next reply please.

Next, run both of these.

1: Run AdwCleaner
How to download from Softpedia
Author's site
Please download AdwCleaner by Xplode onto your Desktop.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

2: Run Junkware Removal Tool
How to download from Softpedia
Download Junkware Removal Tool to your Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.

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January 30, 2014 at 16:48:50
Thanks DAVEINCAPS and Johnw for your replies. I downloaded malwarebytes and performed a quick scan and here are the contents of the log. I will now download adwcleaner

Malwarebytes Anti-Malware

Database version: v2014.01.30.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
Omara :: OMARA-PC [administrator]

1/30/2014 4:38:04 PM
mbam-log-2014-01-30 (16-38-04).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 207438
Time elapsed: 6 minute(s), 1 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 3
HKCU\Software\iVIDI Plugin (PUP.Optional.Ividi.A) -> Quarantined and deleted successfully.
HKCU\Software\ (PUP.Optional.Ividi.A) -> Quarantined and deleted successfully.
HKCU\Software\AppDataLow\Software\Scorpion Saver (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)


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Related Solutions

February 5, 2014 at 20:54:24
Ividi sounds like Ilivid, typical installware stuff, and Adpeak is what throws up your ads. Should be OK for now, assuming the ads are gone, and run the stuff that John recommends.

Not everyone can decipher Klingon script...
chay' ta' SoH tlhe' vam Doch Daq

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February 5, 2014 at 21:10:59
You will not be clean yet, run the programs as per my post #2.

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