Internet Explorer Cannot Open

Hewlett-packard / Hp compaq dc5700 microtow...
January 3, 2009 at 15:06:10
Specs: Microsoft Windows XP Professional, 2.66 GHz / 3575 MB
When trying to open internet explorer from my desktop or shortcut links, I get the following error: Windows cannot find c:\program files\internet explorer\iexplorer.exe I have located the folder and the .exe file is in there. I have run Hijack This as I have seen in other posts, but do not know what to do from here. Any help will be much appreciated.

See More: Internet Explorer Cannot Open

Report •


#1
January 3, 2009 at 16:07:21
If you are using that computer now and can get online with it do the following.

Please download Malwarebytes' Anti-Malware from one of these sites:

MalwareBytes1

MalwareBytes2

1. Double Click mbam-setup.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.


Please download and install the latest version of HijackThis v2.0.2:


Download the "HijackThis" Installer from this link:
Hijack This


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


Report •

#2
January 3, 2009 at 16:50:30
Thank you, here is the log from MBAM:
Malwarebytes' Anti-Malware 1.31
Database version: 1497
Windows 5.1.2600 Service Pack 3

1/3/2009 4:48:29 PM
mbam-log-2009-01-03 (16-48-29).txt

Scan type: Quick Scan
Objects scanned: 82712
Time elapsed: 7 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

And here is the log from HT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:49:52 PM, on 1/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdfserv.exe
C:\WINDOWS\system32\lxdfcoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lexmark 6500 Series\lxdfmon.exe
C:\Program Files\Lexmark 6500 Series\lxdfamon.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Nova Development\Scrapbook Factory\ReminderApp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Roxio Creator 2009\5.0\CPMonitor.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\RapidSolution\Tunebite\Tunebite.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Creative Home\Hallmark Card Studio Express\Planner\PLNRnote.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [accrdsub] "c:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [PTHOSTTR] c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\COMPAQ\SetRefresh\\SetRefresh.exe
O4 - HKLM\..\Run: [LayoutM] KLayMgr.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [lxdfmon.exe] "C:\Program Files\Lexmark 6500 Series\lxdfmon.exe"
O4 - HKLM\..\Run: [lxdfamon] "C:\Program Files\Lexmark 6500 Series\lxdfamon.exe"
O4 - HKLM\..\Run: [Lexmark 6500 Series Fax Server] "C:\Program Files\Lexmark 6500 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Scrapbook Factory\ReminderApp.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files\Roxio Creator 2009\5.0\CPMonitor.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [PackageAware] "C:\Documents and Settings\Rudy\Local Settings\Application Data\PackageAware\mpa.exe"
O4 - HKCU\..\Run: [Tunebite] C:\Program Files\RapidSolution\Tunebite\Tunebite.exe -tray
O4 - Startup: Microsoft Office Groove.lnk = C:\Program Files\Microsoft Office\Office12\GROOVE.EXE
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Event Planner Reminder Express.lnk = ?
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Add to VideoGet - {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - C:\PROGRA~1\NUCLEA~1\VideoGet\Plugins\VIDEOG~1.DLL
O9 - Extra 'Tools' menuitem: Add to &VideoGet - {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - C:\PROGRA~1\NUCLEA~1\VideoGet\Plugins\VIDEOG~1.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/C...
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/...
O16 - DPF: {33415AC7-AFFA-4D55-B41C-C64C0D07DFCA} (Hewlett-Packard Printer Diagnostics) - http://h50203.www5.hp.com/HPISWeb/C...
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishAc...
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySp...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/...
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gm...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://picture.vzw.com/activex/Veri...
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: ackpbsc - c:\WINDOWS\system32\ackpbsc.dll
O20 - Winlogon Notify: acunlock - c:\Program Files\ActivIdentity\ActivClient\acunlock.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - c:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdfCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdfserv.exe
O23 - Service: lxdf_device - - C:\WINDOWS\system32\lxdfcoms.exe
O23 - Service: Roxio UPnP Renderer 11 - Sonic Solutions - C:\Program Files\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 11 - Sonic Solutions - C:\Program Files\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 11 (RoxLiveShare11) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB11 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 11 (RoxWatch11) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe


Report •

#3
January 3, 2009 at 17:24:27
Please download ComboFix to the desktop from one of the following links:

Link1

Link 2

Link 3

Combofix is a powerful tool so follow the instructions exactly or you could damage your computer.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

In your case to run Combofix do the following:
1. Go offline turn off your Nortons antivirus, Ad-Aware and any other antispyware that you may have.
2. Run Combofix and save its log.
3. Restart the computer to get the antivirus running again but leave the antispyware programs off until we get the computer cleaned.
4. Post the Combofix log.


Remember to re-enable the protection again afterwards before connecting to the Internet.

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running or move the mouse, it will cause your system to hang.)
Please post the log it produces.


Report •

Related Solutions

#4
January 3, 2009 at 19:29:28
Thank you jabuck, here is the log from combofix:
ComboFix 09-01-02.01 - Rudy 2009-01-03 19:23:01.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3575.2693 [GMT -8:00]
Running from: c:\documents and settings\Rudy\Desktop\ComboFix.exe
AV: Windows Live OneCare *On-access scanning enabled* (Outdated)
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)
FW: Windows Live OneCare Firewall *enabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Rudy\Application Data\inst.exe
c:\program files\SAV
c:\program files\SAV\WIN32\[u]0[/u]x0409.ini
c:\program files\SAV\WIN32\Data1.cab
c:\program files\SAV\WIN32\instmsiw.exe
c:\program files\SAV\WIN32\Setup.exe
c:\program files\SAV\WIN32\Setup.ini
c:\program files\SAV\WIN32\Symantec AntiVirus.msi
c:\program files\SAV\WIN32\VDefHub.zip
c:\program files\SAV\WIN32\vpremote.dat
c:\program files\SAV\WIN32\VPREMOTE.exe
c:\windows\Downloaded Program Files\setup.inf
H:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2008-12-04 to 2009-01-04 )))))))))))))))))))))))))))))))
.

2009-01-03 14:45 . 2009-01-03 14:45 <DIR> d-------- c:\program files\Trend Micro
2009-01-03 12:38 . 2009-01-03 12:38 <DIR> d-------- c:\windows\LastGood
2009-01-03 12:28 . 2009-01-03 12:28 <DIR> d-------- c:\windows\ie8updates
2009-01-03 10:05 . 2009-01-03 10:06 <DIR> d--h-c--- c:\windows\ie8
2008-12-25 18:55 . 2008-12-25 18:55 <DIR> d--hs---- c:\windows\ftpcache
2008-12-25 17:37 . 2008-12-25 17:37 <DIR> d-------- c:\program files\NAVIGON
2008-12-17 23:50 . 2008-12-17 23:50 164 --a------ C:\install.dat
2008-12-17 23:16 . 2008-12-17 23:17 <DIR> d-------- c:\program files\Windows Live Safety Center
2008-12-14 00:36 . 2008-12-18 11:28 <DIR> d-a------ c:\documents and settings\All Users\Application Data\TEMP
2008-12-13 23:45 . 2008-12-14 14:23 <DIR> d-------- C:\Fraps
2008-12-13 21:25 . 2008-12-13 21:25 <DIR> d-------- c:\documents and settings\Rudy\WINDOWS
2008-12-13 21:25 . 1996-10-15 18:01 298,496 --a------ c:\windows\uninst.exe
2008-12-13 21:19 . 2008-12-13 21:19 <DIR> d-------- c:\program files\dvd43
2008-12-13 21:19 . 2008-12-13 21:19 18,816 --a------ c:\windows\system32\drivers\dvd43llh.sys
2008-12-13 19:29 . 2008-12-13 19:29 <DIR> d-------- c:\program files\Microsoft Office SharePoint Server 2007 Training (Standalone Edition)
2008-12-13 12:45 . 2008-12-13 12:45 <DIR> d-------- c:\program files\Avanquest update
2008-12-13 12:45 . 2008-12-13 12:45 <DIR> d-------- c:\documents and settings\All Users\Application Data\BVRP Software
2008-12-13 12:42 . 2008-12-13 12:42 <DIR> d-------- c:\program files\Sony
2008-12-13 12:42 . 2008-12-13 12:42 <DIR> d-------- c:\program files\Common Files\Sony Shared
2008-12-13 09:11 . 2008-12-13 09:11 <DIR> d-------- c:\documents and settings\Rudy\Application Data\Malwarebytes
2008-12-13 09:11 . 2008-12-03 19:52 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-13 09:10 . 2008-12-13 10:04 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-13 09:10 . 2008-12-13 09:10 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-13 09:10 . 2008-12-03 19:52 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-13 09:06 . 2008-12-13 09:06 <DIR> d-------- c:\program files\Windows Installer Clean Up
2008-12-13 09:06 . 2008-12-13 09:06 <DIR> d-------- c:\program files\MSECACHE
2008-12-12 18:58 . 2008-12-12 18:58 410,984 --a------ c:\windows\system32\deploytk.dll
2008-12-12 18:51 . 2008-12-21 21:00 <DIR> d-------- c:\program files\MixMeister Fusion + Video
2008-12-12 18:51 . 2008-12-12 18:51 <DIR> d-------- c:\documents and settings\Rudy\Application Data\MixMeister Technology
2008-12-12 18:50 . 2008-12-12 18:50 86,273,798 --a------ c:\windows\system32\xa37481281.exe
2008-12-12 18:50 . 2008-12-12 18:50 86,273,798 --a------ c:\windows\system32\xa37479531.exe
2008-12-12 18:46 . 2008-12-12 18:46 86,273,798 --a------ c:\windows\system32\xa37276546.exe
2008-12-12 18:46 . 2008-12-12 18:46 86,273,798 --a------ c:\windows\system32\xa37260843.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-04 03:15 --------- d-----w c:\program files\Symantec AntiVirus
2009-01-04 03:15 --------- d-----w c:\documents and settings\Rudy\Application Data\Tunebite
2009-01-03 18:04 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-01-03 07:23 --------- d-----w c:\documents and settings\Rudy\Application Data\uTorrent
2008-12-31 18:28 --------- d-----w c:\documents and settings\Rudy\Application Data\Roxio
2008-12-31 18:06 --------- d-----w c:\documents and settings\Rudy\Application Data\Vso
2008-12-28 21:23 --------- d-----w c:\program files\Roxio
2008-12-13 20:45 --------- d--h--w c:\program files\InstallShield Installation Information
2008-12-13 20:45 --------- d-----w c:\program files\Sony Ericsson
2008-12-13 20:43 --------- d-----w c:\documents and settings\Rudy\Application Data\Sony
2008-12-13 02:58 --------- d-----w c:\program files\Java
2008-12-13 02:45 --------- d-----w c:\program files\Panda Security
2008-12-10 00:00 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-11-29 04:27 --------- d-----w c:\documents and settings\Rudy\Application Data\Snapfish
2008-11-28 09:43 --------- d-----w c:\program files\Nuclear Coffee
2008-11-28 05:04 --------- d-----w c:\program files\Google
2008-11-27 09:39 --------- d-----w c:\program files\PCDJ DEX
2008-11-27 06:36 --------- d-----w c:\program files\Digital1Audio
2008-11-26 09:12 --------- d-----w c:\program files\LightScribeTemplateLabeler
2008-11-26 09:10 --------- d-----w c:\documents and settings\All Users\Application Data\LightScribe
2008-11-26 07:01 720,896 ----a-w c:\windows\iun6002.exe
2008-11-26 05:03 --------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft
2008-11-26 05:02 --------- d-----w c:\program files\Lavasoft
2008-11-26 05:02 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2008-11-26 03:24 8,576 ----a-w c:\windows\system32\drivers\onbbfsvebaux.sys
2008-11-26 00:07 27,904 ----a-w c:\windows\system32\drivers\ndisprot.sys
2008-11-25 06:06 --------- d-----w c:\documents and settings\All Users\Application Data\RapidSolution
2008-11-24 17:14 --------- d-----w c:\program files\iTunes
2008-11-24 17:14 --------- d-----w c:\program files\iPod
2008-11-24 17:14 --------- d-----w c:\program files\Common Files\Apple
2008-11-24 17:14 --------- d-----w c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-11-24 17:13 --------- d-----w c:\program files\QuickTime
2008-11-24 16:47 --------- d--h--w c:\documents and settings\All Users\Application Data\{8477994D-889C-43C2-80D8-0B371F90DD94}
2008-11-24 16:47 --------- d-----w c:\program files\Visiosonic
2008-11-24 16:45 --------- d--h--w c:\documents and settings\All Users\Application Data\{A3A7BCCE-9005-4A6C-82AB-8D46F544F53B}
2008-11-24 16:40 --------- d--h--w c:\documents and settings\All Users\Application Data\{76E54BAB-9F4F-4028-B1A2-EB9D256C6827}
2008-11-23 18:29 --------- d-----w c:\documents and settings\Rudy\Application Data\RTPlayer
2008-11-22 17:44 --------- d-----w c:\program files\XoftSpySE
2008-11-22 07:51 --------- d-----w c:\documents and settings\All Users\Application Data\WholeSecurity
2008-11-17 06:48 --------- d-----w c:\documents and settings\All Users\Application Data\vsosdk
2008-11-17 06:38 47,360 ----a-w c:\windows\system32\drivers\pcouffin.sys
2008-11-17 06:38 47,360 ----a-w c:\documents and settings\Rudy\Application Data\pcouffin.sys
2008-11-17 06:38 --------- d-----w c:\program files\VSO
2008-11-17 04:13 --------- d-----w c:\program files\PixiePack Codec Pack
2008-11-17 04:12 --------- d-----w c:\program files\RapidSolution
2008-11-16 21:41 --------- d-----w c:\documents and settings\All Users\Application Data\SmartSound Software Inc
2008-11-16 18:24 --------- d-----w c:\documents and settings\Rudy\Application Data\Sonic
2008-11-16 17:34 --------- d-----w c:\program files\DivX
2008-11-12 16:58 --------- d-----w c:\documents and settings\Mom\Application Data\InstallShield
2008-11-11 03:44 --------- d-----w c:\program files\Bonjour
2008-11-11 02:20 --------- d-----w c:\documents and settings\Restricted User\Application Data\PC Suite
2008-11-11 02:20 --------- d-----w c:\documents and settings\Restricted User\Application Data\InstallShield
2008-11-10 18:14 --------- d-----w c:\program files\Abbyy FineReader 6.0 Sprint
2008-11-10 05:58 --------- d-----w c:\documents and settings\Rudy\Application Data\Blackberry Desktop
2008-11-10 05:55 --------- d-----w c:\documents and settings\Rudy\Application Data\Research In Motion
2008-11-10 05:52 --------- d-----w c:\documents and settings\Rudy\Application Data\InstallShield
2008-11-10 05:48 --------- d-----w c:\program files\Common Files\Sonic Shared
2008-11-10 05:48 --------- d-----w c:\program files\Common Files\Roxio Shared
2008-11-10 05:48 --------- d-----w c:\documents and settings\All Users\Application Data\Roxio
2008-11-10 05:47 --------- d-----w c:\program files\Research In Motion
2008-11-10 05:47 --------- d-----w c:\program files\Common Files\Research In Motion
2008-11-09 21:01 --------- d-----w c:\program files\Victory Technologies, Inc
2008-11-09 05:45 --------- d-----w c:\program files\Common Files\Adobe
2008-11-09 05:38 0 ---ha-w c:\windows\system32\drivers\Msft_Kernel_ggsemc_01005.Wdf
2008-11-09 05:32 21,672 ----a-w c:\windows\system32\drivers\ggsemc.sys
2008-11-09 05:32 13,352 ----a-w c:\windows\system32\drivers\ggflt.sys
2008-11-09 05:32 1,419,232 ----a-w c:\windows\system32\wdfcoinstaller01005.dll
2008-11-09 05:32 --------- d-----w c:\documents and settings\All Users\Application Data\Sony Ericsson
2008-11-09 05:24 --------- d-----w c:\documents and settings\All Users\Application Data\Sony
2008-11-09 05:19 --------- d-----w c:\program files\Sony Setup
2008-11-09 04:59 --------- d-----w c:\program files\Common Files\Blizzard Entertainment
2008-11-06 17:07 --------- d-----w c:\program files\Nokia
2008-11-06 17:07 --------- d-----w c:\program files\Common Files\PCSuite
2008-11-06 17:07 --------- d-----w c:\program files\Common Files\Nokia
2008-11-06 16:36 --------- d-----w c:\documents and settings\All Users\Application Data\Installations
2008-10-28 22:36 823,296 ----a-w c:\windows\system32\divx_xx0c.dll
2008-10-28 22:36 823,296 ----a-w c:\windows\system32\divx_xx07.dll
2008-10-28 22:35 815,104 ----a-w c:\windows\system32\divx_xx0a.dll
2008-10-28 22:35 802,816 ----a-w c:\windows\system32\divx_xx11.dll
2008-10-28 22:35 684,032 ----a-w c:\windows\system32\DivX.dll
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-16 22:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 22:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 22:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 22:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 22:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 22:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 22:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 22:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 22:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 22:06 208,744 ----a-w c:\windows\system32\muweb.dll
2004-08-18 19:00 270,336 ------w c:\program files\mozilla firefox\plugins\DCAENTU.dll
2004-08-18 19:00 1,294,336 ------w c:\program files\mozilla firefox\plugins\DCARSA.dll
2004-08-18 19:00 348,160 ------w c:\program files\mozilla firefox\plugins\GuiUtils.dll
2004-08-18 19:00 122,880 ------w c:\program files\mozilla firefox\plugins\nsldap32v30.dll
2008-05-25 06:07 8 --sh--r c:\windows\system32\84AAA15E46.sys
2008-05-25 06:09 3,350 --sha-w c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2008-01-24 2289664]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-24 68856]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"PC Suite Tray"="c:\program files\Nokia\Nokia PC Suite 7\PCSuite.exe" [2008-10-02 1124352]
"Nokia.PCSync"="c:\program files\Nokia\Nokia PC Suite 7\PCSync2.exe" [2008-06-17 1249280]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"Tunebite"="c:\program files\RapidSolution\Tunebite\Tunebite.exe" [2008-06-04 6366512]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-06-02 48752]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2005-06-23 85696]
"accrdsub"="c:\program files\ActivIdentity\ActivClient\accrdsub.exe" [2007-05-03 293168]
"PTHOSTTR"="c:\program files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE" [2007-01-09 145184]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-09-07 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-09-07 137752]
"SetRefresh"="c:\program files\COMPAQ\SetRefresh\\SetRefresh.exe" [2003-11-20 525824]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-09-11 218032]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2008-10-24 79136]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-10-14 623992]
"Adobe Version Cue CS2"="c:\program files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" [2005-04-04 856064]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2006-11-21 813912]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2007-02-05 849280]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"lxdfmon.exe"="c:\program files\Lexmark 6500 Series\lxdfmon.exe" [2007-06-11 455600]
"lxdfamon"="c:\program files\Lexmark 6500 Series\lxdfamon.exe" [2007-06-01 20480]
"Lexmark 6500 Series Fax Server"="c:\program files\Lexmark 6500 Series\fm3032.exe" [2007-06-11 308144]
"ReminderApp"="c:\program files\Nova Development\Scrapbook Factory\ReminderApp.exe" [2007-10-19 161600]
"NeroCheck"="c:\windows\system32\\NeroCheck.exe" [2001-07-09 155648]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-12 136600]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-06-08 236016]
"CPMonitor"="c:\program files\Roxio Creator 2009\5.0\CPMonitor.exe" [2008-08-10 80368]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-10-01 111936]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"dvd43"="c:\program files\dvd43\dvd43_tray.exe" [2005-12-05 691200]
"LayoutM"="KLayMgr.exe" [2004-08-26 c:\windows\KLayMgr.exe]
"RTHDCPL"="RTHDCPL.EXE" [2008-05-16 c:\windows\RTHDCPL.exe]

c:\documents and settings\Mom\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-07 101440]

c:\documents and settings\Rudy\Start Menu\Programs\Startup\
Microsoft Office Groove.lnk - c:\program files\Microsoft Office\Office12\GROOVE.EXE [2007-08-28 340856]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2007-04-01 568176]
Event Planner Reminder Express.lnk - c:\windows\Installer\{E7875036-3CFC-4F0F-A470-8EADFFE43F6C}\Shortcut_EventPlan_5D0DF1BBD82E4FB2B98E4FDE42EF7EBB.exe [2008-07-18 1718]
Windows Desktop Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2007-02-05 118784]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2007-02-05 294400]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ackpbsc]
2007-05-03 17:51 112640 c:\windows\system32\ackpbsc.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\acunlock]
2007-05-03 17:51 281088 c:\program files\ActivIdentity\ActivClient\acunlock.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\iexplore.exe]
"Debugger"=c:\windows\system32\klomp.exe

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\[u]0[/u]lsdelete

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Adobe\\Adobe Version Cue CS2\\bin\\VersionCueCS2.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\WINDOWS\\system32\\lxdfcoms.exe"=
"c:\\Program Files\\Lexmark 6500 Series\\lxdfmon.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdfpswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdftime.exe"=
"c:\\Program Files\\Lexmark 6500 Series\\LXDFFax.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdfjswx.exe"=
"c:\\Program Files\\Lexmark 6500 Series\\Wireless\\lxdfwpss.exe"=
"c:\\WINDOWS\\system32\\lxdfcfg.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdfwbgw.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Sony Ericsson\\Sony Ericsson Media Manager\\MediaManager.exe"=

R3 SCR3XX2K;SCR3xx USB SmartCardReader;c:\windows\system32\drivers\SCR3XX2K.sys [2007-10-17 56448]
R4 accoca;ActivClient Middleware Service;c:\program files\ActivIdentity\ActivClient\accoca.exe [2007-05-03 182576]
R4 lxdf_device;lxdf_device;c:\windows\system32\lxdfcoms.exe -service --> c:\windows\system32\lxdfcoms.exe -service [?]
R4 lxdfCATSCustConnectService;lxdfCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdfserv.exe [2008-07-18 99248]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2008-11-08 13352]
S3 HPKBCCID;HP Keyboard Smart Card Driver;c:\windows\system32\drivers\HPKBCCID.sys [2008-05-24 46976]
S3 Ndisprot;ArcNet NDIS Protocol Driver;c:\windows\system32\drivers\ndisprot.sys [2008-11-25 27904]
S3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [2008-08-30 138112]
S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;c:\program files\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe [2008-08-13 313840]
S3 RoxMediaDB11;RoxMediaDB11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe [2008-08-13 1124848]
S3 s0016bus;Sony Ericsson Device 0016 driver (WDM);c:\windows\system32\drivers\s0016bus.sys [2008-11-08 89256]
S3 s0016mdfl;Sony Ericsson Device 0016 USB WMC Modem Filter;c:\windows\system32\drivers\s0016mdfl.sys [2008-11-08 15016]
S3 s0016mdm;Sony Ericsson Device 0016 USB WMC Modem Driver;c:\windows\system32\drivers\s0016mdm.sys [2008-11-08 120744]
S3 s0016mgmt;Sony Ericsson Device 0016 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0016mgmt.sys [2008-11-08 114216]
S3 s0016nd5;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (NDIS);c:\windows\system32\drivers\s0016nd5.sys [2008-11-08 25512]
S3 s0016obex;Sony Ericsson Device 0016 USB WMC OBEX Interface;c:\windows\system32\drivers\s0016obex.sys [2008-11-08 110632]
S3 s0016unic;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (WDM);c:\windows\system32\drivers\s0016unic.sys [2008-11-08 115752]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2005-06-23 124608]
S3 STC2DFU;STCII DFU Adapter;c:\windows\system32\drivers\Stc2Dfu.sys [2004-10-24 7796]
S4 OcHealthMon;OcHealthMon; [x]
S4 Roxio Upnp Server 11;Roxio Upnp Server 11;c:\program files\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe [2008-08-13 367088]
S4 RoxLiveShare11;LiveShare P2P Server 11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe [2008-08-13 309744]
S4 RoxWatch11;Roxio Hard Drive Watcher 11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe [2008-08-13 170480]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL resycled\boot.com d:
\Shell\Open\command - d:\resycled\boot.com d:

*Newly Created Service* - PROCEXP90

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"c:\program files\Common Files\LightScribe\LSRunOnce.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{61E3FE32-07B9-4563-A3E0-2DE2D620FE10}]
c:\program files\PixiePack Codec Pack\InstallerHelper.exe
.
Contents of the 'Scheduled Tasks' folder

2008-12-30 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2009-01-03 c:\windows\Tasks\User_Feed_Synchronization-{D977727F-BC4F-4A3D-8E19-5E84FE9F0AFD}.job
- c:\windows\system32\msfeedssync.exe [2008-08-22 03:05]
.
- - - - ORPHANS REMOVED - - - -

URLSearchHooks-~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
HKCU-Run-PackageAware - c:\documents and settings\Rudy\Local Settings\Application Data\PackageAware\mpa.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.msn.com
uInternet Settings,ProxyOverride = *.local
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: {{88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - {17A84966-F1E9-4645-AA9E-5E771EE1C859} - c:\progra~1\NUCLEA~1\VideoGet\Plugins\VIDEOG~1.DLL
FF - ProfilePath - c:\documents and settings\Rudy\Application Data\Mozilla\Firefox\Profiles\[u]0[/u]26triml.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - plugin: c:\progra~1\GRADKE~1\DBSIGN~1\lib\npDBsignWeb.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
FF - plugin: c:\program files\Microsoft Silverlight\2.0.31005.0\npctrl.1.0.30716.0.dll
FF - plugin: c:\program files\Microsoft Silverlight\2.0.31005.0\npctrl.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npDBsignWeb.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\Yahoo!\Shared\npYState.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-03 19:23:47
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(724)
c:\windows\system32\ackpbsc.dll
c:\windows\system32\aclog.dll
c:\windows\system32\ACLIBEAY.dll
c:\windows\system32\acevtsub.dll
c:\windows\system32\asphat32.dll
c:\windows\system32\acerrmes.dll
c:\windows\system32\aspcom.dll
c:\program files\ActivIdentity\ActivClient\Resources\Merged\acerrmrc.dll
c:\program files\ActivIdentity\ActivClient\Resources\Merged\asphatrc.dll
c:\program files\ActivIdentity\ActivClient\acunlock.dll
c:\windows\system32\aipingui.dll
c:\program files\ActivIdentity\ActivClient\Resources\Merged\aipinguirc.dll
c:\program files\ActivIdentity\ActivClient\resources\acCobAPIrc.dll
c:\program files\ActivIdentity\ActivClient\Resources\Merged\acunlockrc.dll
c:\windows\system32\accsp.dll
c:\program files\ActivIdentity\ActivClient\Resources\Merged\accsprc.dll
c:\windows\system32\acjscrfs.dll
c:\program files\ActivIdentity\ActivClient\accocaps.dll
c:\windows\system32\acjvscv2.dll
c:\program files\ActivIdentity\ActivClient\Resources\acjsc2rc.dll
.
Completion time: 2009-01-03 19:25:20
ComboFix-quarantined-files.txt 2009-01-04 03:24:30

Pre-Run: 24,066,531,328 bytes free
Post-Run: 24,388,632,576 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

367 --- E O F --- 2009-01-03 20:28:59


Report •

#5
January 3, 2009 at 20:14:05
Open Notepad and copy/paste everything between the X's into it and make sure the first word (such as KILLALL, Or File, etc.) is at the very top of the page.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
KILLALL::
File::
c:\windows\system32\drivers\onbbfsvebaux.sys
c:\windows\system32\drivers\ndisprot.sys
c:\windows\system32\klomp.exe
d:\resycled\boot.com
c:\windows\system32\xa37481281.exe
c:\windows\system32\xa37479531.exe
c:\windows\system32\xa37276546.exe
c:\windows\system32\xa37260843.exe

Folder::
d:\resycled

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\iexplore.exe]
"Debugger"=-
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Go to File on the top bar and choose" Save As", Change the "Save As Type" to All Files, Name it CFScript.txt then save it to your desktop.
Then drag/drop the CFScript.txt onto ComboFix.exe (the red symbol on your desktop) if combofix does not auto start click "run".

Go to start> run> copy/paste the following lines one at the time in the provided space and provided space the press enter after each entry.


sc stop Ndisprot;ArcNet NDIS Protocol Driver
sc delete Ndisprot;ArcNet NDIS Protocol Driver

Exit the run command.

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.


Download ATF Cleaner from this link:
http://www.majorgeeks.com/ATF_Cleaner_d4949.html
Run ATF-Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Run an online scan with Kaspersky from the following link:
Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
3.Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
4. Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
5. Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
6. Click View scan report at the bottom.
7. Click the Save Report As... button.
8. Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.
**Note**

To optimize scanning time and produce a more sensible report for review:
Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.


Report •

#6
January 4, 2009 at 00:25:48
Thank you again.
Here is the report from the K-Scan:
----------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, January 4, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, January 04, 2009 04:15:25
Records in database: 1557120
----------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\

Scan statistics:
Files scanned: 145196
Threat name: 2
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 02:26:58


File name / Threat name / Threats count
C:\Qoobox\Quarantine\H\autorun.inf.vir Infected: Worm.Win32.AutoRun.spw 1
H:\Moved from D Drive\Dads Files\Admin Tools\Security\Security Apps\DarkOmenKeyLogr.zip Infected: Trojan-Spy.Win32.KeyLogger.ab 2

The selected area was scanned.


Report •

#7
January 4, 2009 at 07:24:13
Appears that your Dad's file has a keylogger installed. If that is not the case this file should be deleted.


H:\Moved from D Drive\Dads Files\Admin Tools\Security\Security Apps\DarkOmenKeyLogr.zip

You computer appears to be clean other that the appearance on the maybe purposely installed keylogger.


Go to start> run> type in combofix /u (note the space after combofix) then press enter> run. This will uninstall combofix so give the uninstaller a minute to run.

Go to start> control panel> add/remove programs and uninstall these programs:

Hijack This

Malwarebytes

Eset

You should keep AFT Cleaner and run it weekly.


You should consider adding "Spywareblaster" to your arsenol of antispyware tools, you can download it from this link Spywareblaster

Just download it,install it, and update it. Its free and runs in the background, so you don't actually run it, and re-writes malicious script before it can install on your computer. Look for updates weekly as there is no auto-update on the free version.

How is the computer operating?


Report •

#8
January 4, 2009 at 09:40:51
thank you jabuck, the internet explorer is working again. I appreciate the assistance.

Report •

#9
January 4, 2009 at 14:44:00
Glad we could help.

Report •


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