Infected with Win32.TDSS.rtk

August 6, 2009 at 22:04:28
Specs: Windows XP
Hello

I've been infected by a virus recently, Win32.TDSS.rtk specifically. Only Spybot Search and Destroy seems to detect it, but once I delete the rootkit it comes back on restart. It has blocked off internet access so I can no longer update either. I'd appreciate any help if possible. If I need to provide any logs then please specify which ones.


See More: Infected with Win32.TDSS.rtk

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#1
August 7, 2009 at 05:55:12

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#2
August 7, 2009 at 06:47:00
hy get a quick heal security as soon as possible

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#3
August 7, 2009 at 06:47:28
i m 2 new but i hv the same>>

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Related Solutions

#4
August 7, 2009 at 08:47:33
QUITTER Start you own post with the problem.

If I'm helping you and I don't reply within 24 hours send me a PM.


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#5
August 7, 2009 at 11:08:58
My antivirus is NOD32, but it can't seem to detect anything.

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#6
August 7, 2009 at 14:52:31
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode and make sure you are connected to internet. If avz.exe doesn't start, then try to rename the file avz.exe to game.pif and try to run it again. Pause/Stop your antivirus, firewall software (if any), close games, text editors and all other programs; leave Internet Explorer/Firefox running, before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility.

--> Please navigate to "File" => "Custom Scripts". Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteAVUpdate;
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script.

--> Choose from the menu "File" => "Standard scripts" and mark the "Healing/Quarantine and Advanced System Analysis" check box. Click on the "Execute selected scripts" button.
Automatic scanning, healing and system check will be executed. A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscure.zip. Upload virusinfo_syscure.zip to rapidshare.com and paste the link here.
* It is necessary now to reboot your machine, because AVZ might disturb some program operations (like antiviruses and firewall) during the system scan. All applications will work properly after the system restart.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

In your next reply, please include download links to the following:
[*] virusinfo_syscure.zip
[*] DDS Logs

If I'm helping you and I don't reply within 24 hours send me a PM.


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#7
August 7, 2009 at 17:52:46
Thank you for replying, here are the logs. If I need to do something over again then please say so.

http://rapidshare.com/files/2649362...
http://rapidshare.com/files/2649370...


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#8
August 7, 2009 at 19:18:58
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Run this script in AVZ like before, your computer will reboot:

begin
SetAVZGuardStatus(True);
SearchRootkit(true, true);
 QuarantineFile('C:\WINDOWS\system32\winhelper.dll','');
 DeleteFile('C:\WINDOWS\system32\winhelper.dll');
ExecuteRepair(7);
ExecuteRepair(14);
ExecuteRepair(15);
BC_ImportDeletedList;
ExecuteSysClean;
BC_Activate;
SetAVZPMStatus(true);
RebootWindows(true);
end.

2) After reboot execute following script in AVZ:

begin
CreateQurantineArchive('C:\quarantine1.zip');    
end.


A file called quarantine1.zip should be created in C:\. Upload that file to rapidshare.com and Private message me download link.

3) Start AVZ*. Choose from the menu "File" => "Standard scripts" and mark the "Advanced System Analysis" check box. Click on the "Execute selected scripts" button.
A system check will be executed. A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscheck.zip. Upload virusinfo_syscheck.zip to rapidshare.com and paste the link here.
* It is necessary now to reboot your machine, because AVZ might disturb some program operations (like antiviruses and firewall) during the system scan. All applications will work properly after the system restart.

In your next reply, please include download links to the following:
[*] virusinfo_syscheck.zip

If I'm helping you and I don't reply within 24 hours send me a PM.


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#9
August 7, 2009 at 20:00:54
Here you go.

http://rapidshare.com/files/2649622...


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#10
August 7, 2009 at 20:13:22
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Attach a Combofix log, please review and follow these instructions carefully.

Download it here -> http://download.bleepingcomputer.co...

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to rapidshare.com and paste the link here.

2) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as http://rapidshare.com/ Then, Private Message me the Download links to the uploaded files.

If I'm helping you and I don't reply within 24 hours send me a PM.


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#11
August 8, 2009 at 07:37:45
Uninstall Combofix by: pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) > Start > run > type combofix /u > ok.

Run a full scan with NOD. Any more problems?

If I'm helping you and I don't reply within 24 hours send me a PM.


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#12
August 8, 2009 at 14:15:40
Everything appears to running smooth. Thanks a lot, I really, REALLY appreciate your help.

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