|Hi I got a friends new machine hooked up a couple of days ago and ofcourse activated the windows firewall/installed AntiVir/Superantispyware. Then today he wanted to get the files on his older pc that has also got windowsXP on it(professional). I got them on a brand new usb drive as he was afraid his other usb drive had been infected somewhere along the way. Anyway I got the files and scanned them with antivir before taking them over to the new machine but just as I opened them on the new pc(after ofcourse another scan and update of antivir) then everything reacted at once. Superantispyware was telling me some things also windows and antivir. So I can't remember which is which now as I am back home on my safe linux machine. We got Trojan.Agent/Gen-reader_S (3 of them), Adware.Tracking Cookie (9 of them), Trojan.Unknown Origin (2 of them) , WORM?Agent.lz.7 TR/Crypt.XPACK.Gen and windows popped up and said something about svhost.exe.|
I couldn't understand wether I was supposed to 'Deny Access' or 'delete' in Antivir. Sometimes I pressed Deny Access and sometimes 'delete'. I am new to it as I don't use it.
After everything was either deleted or quarantined there was a reboot but after that I could not access a webpage and the firewall was acting up. It had some error and I tried to open or activate it through the control panel but it wouldn't let me.
I tried using both Mozilla Firefox or IE but both said I wasn't on the net or something. Sorry things went too fast and my friend needed to contact his work collegues so he rushed me out so he could go to an internet cafe.
I did suggest we might need to reinstall windows as the cd was sold with the pc. Is it an easy process or should he just take it back to the shop and let them do it. I have installed an OS many times but never on a new pc just bought from a shop or should I say reinstall or recover? We did not set up any kind of recovery thing as I ran out of time when I was setting things up for him initially.
Any advice would be welcome ....thanks!
"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama