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Infected with a virus, may have made it worse

October 2, 2012 at 20:07:21
Specs: Windows 7
Hello and thanks for any and all help! I was trying to find a good program to make it easier to take notes on a pdf file and in the process downloaded a virus. I changed a bunch of my browser settings (eg changed the default search and home page) to fantastigames metacrawler. I ran scans and only found something using malware bites. It deleted two files but the problem persisted. Using some online guides, I found some more files with the fantastigames name in it and deleted them. But the problem persists and my computer is slowing down. Also, if I try to do a system recovery to restore to a previous point, it says the restore can't be completed. There are two possibilities: the virus is still hiding on my computer or I deleted something I shouldn't have. I know I should leave it to the professionals, I've now learned that lesson, so I don't need chastising. But I am desperately in need of help and appreciate any help and time taken. Let me know what to post, etc etc. Thanks!

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October 2, 2012 at 22:38:14
Have you only tried getting rid of the virus with Malwarebytes? I would suggest downloading another one just so you can always do a secondary scan to be sure of things. I would recommend the free version of AVG.

Trying running AVG and see if it finds anything.

If the problem persists. Restart your computer and hit F8 to enter the boot options menu. From there, choose Safe Mode. When you're in safe mode, try running the anti virus programs again.

Another solution, maybe one you should try before the previous one, is to open up task manager. In the process tab, do you notice any processes that is consuming a lot of Memory? If so, do you recognize the program at all? If there is a process in there with the same name of that virus you had, right click it, and select open file location. Once there, delete it. Only do this if you are sure that it is the virus. I've looked at task manager enough times to recognize what should be there and what shouldn't. So if you are not sure, please ask because if you delete the wrong thing, you might mess up your computer worse.

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October 3, 2012 at 08:42:08
It looks like CrayoSunset said I ran scans and only found something using malware bites.

I would also ensure that your hosts file is clear, and that your proxy settings are where you want them.

As to system restore, have you tried to use this within safe mode? Also have you tried using it as an administrator. If there is an issue with enabling it you could try the automatic Fixit.

:: mike

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