Solved I'm asked to update to a newer version of WE

Mixed ?
August 15, 2013 at 00:39:07
Specs: Windows XP, 1000
Is this a real invitation? I constantly receive an invitation to upgrade my WE to version: 10.0.9200.16635. I once went through the motions but stopped when I was asked to make Dell something my default browser but I also saw the following refference, QVO6, which is a browser hijacker I just recently were battling to get rid off. So I promptly cancelled. Today that request is back on my screen and on top of it, I received a phone called allegedly from Microsoft informing me that there should be red and yellow triangles appearing on my HD and he would help me to fix it. I called a local fundi and was told that was a scam. Any suggestions on both please especially the first one.

When was the last time you did something for the first time?


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#1
August 15, 2013 at 01:03:37
✔ Best Answer
It's IE 10.0.9200.16635, right? And the request was to make 'Dell something' your home page?

I've still got IE 7 on this computer and often get recommendations to update when going to some sites. I'm sure those are legitimate. So maybe it depends on when your update recommendations are popping up. If they're showing when you open an IE page then it's probably OK. Otherwise, I have my doubts.

And of course if you download it from a microsoft.com site it should be OK.

As far as microsoft calling you--yeah right. One of your friends is messing with you. What does your caller ID say?

The QVO6 reference is odd. You wouldn't expect a hijacker to announce itself. Maybe it refers to something else. You'd have to judge by the context in which it appeared.

message edited by DAVEINCAPS


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#2
August 15, 2013 at 03:21:27
"but I also saw the following refference, QVO6, which is a browser hijacker I just recently were battling to get rid off"

Go back to that post & give us the contents of the logs as requested, if you really want to make sure it's gone.
http://www.computing.net/answers/se...


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#3
August 15, 2013 at 09:58:37
More likely the phone call from MS was from a scam outfit rather than a friend. I have had several of these and send them packing - it's quite widespread. If you go through with it they get into your machine, mess it up, then ask for money to fix it (which they never do).

Always pop back and let us know the outcome - thanks


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