IE or any browser will not go online

Conpapresario / C700
August 11, 2009 at 12:58:20
Specs: Windows Vista
My sisters laptop wouldn't go online with IE or Firefox anymore. However other stuff will go online like MSN Messenger. I ran a virus scan and she had Virus Trojan Zlob and MyWeb Search stuff on it. She is also showing a file not found error called Runtime error 53 file not found. Now I can't get on the internet through a browser on her laptop to try to fix this. Any suggestions?

Elaine Kjono

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August 11, 2009 at 14:15:46
Yes, download these following programs to a thumbdrive or write them to a CD and then apply them to the laptop.Run these and remove all they find
1- Ccleaner Slim
2- malwarebytes
3- Avast Free, also google for the avast up-dates, allow it to do a bootscan on reboot and move all it finds to the chest.
They can all be found on one page in my signature.
Let us know how you make out, Thanks

Some HELP in posting on plus free progs and instructions Cheers

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