Solved i need to uninstall avg 8.5

July 8, 2013 at 14:28:43
Specs: Windows Vista
I am trying to install mcafee virus protection but it won't install because of the avg 8.5. I have tried to uninstall but the steps don't work. Please help.

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#1
July 8, 2013 at 15:16:40
AVG 8.5 is about 4 years old. I'm surprised you still have it installed rather than upgrading to AVG 9 > AVG 2011 > AVG 2012 > AVG 2013. It's so old that they don't even have the special removal tool on their utilities page anymore. I did find a thread on their forums from 2009 where a user requested removing AVG 8.5 and a staff member posted the direct link for it here: http://www.avg.com/filedir/util/sup...

You said you tried to uninstall but the steps didn't work. You didn't tell us how you tried uninstalling it, which steps you already took, and which steps didn't work.

I advise against installing a McAfee or Symantec (Norton) anti-malware program. You would be better off with Avast Free, Avira Free, or the latest version of AVG Free. Even Microsoft Security Essentials would be better. McAfee and Symantec have a long history of problems and overall inferiority in protecting against and removing malware threats.

Once you've selected your real-time anti-malware protection, please install both Malwarebytes Free and SuperAntispyware Free, then fully update and perform at least Quick Scans in each weekly. Both of these are on-demand scanners, which means they only update and scan when you tell them to.

Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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#2
July 8, 2013 at 16:03:26
If you are still having problems after using the link provided by Xps86, here is a guide.
http://forums.avg.com/ww-en/avg-for...

I also recommend not using McAfee or Norton.

I use MSE on every comp I work on.

Microsoft Security Essentials ( MSE )
http://www.softpedia.com/get/Antivi...
http://www.softpedia.com/progScreen...
http://www.techsupportalert.com/bes...
http://windows.microsoft.com/en-US/...
System requirements
http://www.microsoft.com/en-us/secu...
Can Microsoft Security Essentials ( MSE ) protect me from online banking and shopping.
http://answers.microsoft.com/en-us/...
If you choose to use Security Essentials, please follow the steps in this thread first, especially the part about removing all existing realtime antimalware:
http://kb.eset.com/esetkb/index?pag...
3. Remove ALL real-time anti-malware products that WERE EVER INSTALLED on your PC(Norton, McAfee, TM, AVG, avast, avira, MBAM (paid), etc). Uninstall your previous real-time antimalware. Then, use the removal/cleanup tools in this thread. Not only should you remove your current anti-malware product(s),you should also uninstall any free or trial anti-malware products that may have been installed on your PC when purchased, even if never activated. Some anti-malware products have their own firewall. Removing/uninstalling these products will (or should) enable the Windows Firewall. MSE will use the Windows Firewall by default. After removal and cleanup of all other anti-malware products,restart your PC andcheck that the Windows Firewall is ON. You can check the status of the Windows Firewall in the Security Center/Action Center of your PC, or via the Control Panel.
Check list for installing Microsoft Security Essentials
http://experts.windows.com/w/expert...
No cost, no hassle security software for your PC.


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#3
July 8, 2013 at 16:38:47
✔ Best Answer
Avast free is my choice, much better than MSE and I install that on the majority of repairs I do...agreed...pass on McAfee and Norton...who said free isn't good?
http://www.filehippo.com/download_a...

Use the free revo uninstaller if the AVG one doesn't work...revo will delete ALL the registry entries so the new AV will work properly:
http://www.revouninstaller.com/revo...

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#4
July 8, 2013 at 19:32:08
Thank you so much for the help. I really appreciate it. The steps I referred to are going to search, then the program, and selecting uninstall. I kept getting an error message.

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#5
July 8, 2013 at 21:15:34

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