Solved i need to restore factory settings, does anyone know how

August 6, 2013 at 10:48:26
Specs: Windows 7
I have a virus on my compaq laptop, it now just sticks on one web page. Even on start up. There is nothing on the laptop that i need to save so what is the best way to just restore it to the factory settings please?

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#1
August 6, 2013 at 11:46:03
Can you supply the model? Do you have the CD/DVD's that came with your computer?

Thanks.

www.standby-it.com


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#2
August 6, 2013 at 16:23:22
✔ Best Answer
If your hard drive has a restore partition you can boot to that and do the 'factory restore'. Consult your owner's manual if it's a pre-built system like Dell or HP. Or, as already mentioned, you'll need the installation or restore disks.

message edited by DAVEINCAPS


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