i need help with really bad virus

Microsoft Als windows xp professional
August 16, 2009 at 13:02:14
Specs: Windows XP
i have a really bad virus that wont let me 1. do a system restore 2. cant not run any scans besides smitfraudfix and avg but the do not fix the porblem3. i can not shut down computer and i get a msg that says "system profile storage space exceeded" 4. when i try to surf the web it always redirects me to some kind of russian or other country site of somekind. plz help me out i really need to fix this problem.
thnx alot
Kennymon1

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#1
August 16, 2009 at 15:15:08
Download and run Kaspersky AVP tool in safe mode: http://devbuilds.kaspersky-labs.com...
Once you download and start the tool in safe mode:
# Check below options:

    * Select all the objects/places to be scanned. 
    * Settings > Customize > Heuristic analyzer > Enable deep rootkit search

# Click Scan
# Fix what it detects
# Zip/Rar Scan log/Summary and upload it to rapidshare.com. Post download link in your next message.

Illustrated tutorial: http://img32.imageshack.us/img32/76...

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#2
August 16, 2009 at 16:47:34
i have already tried this and it was not able to download i am certain that this is a very bad virus and have tired lots of different antivirus software but most will not let it run and says that i need to be on adminsrater to accsess it but i am already on the admin user so do you have any other suggestions

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#3
August 16, 2009 at 17:19:00
Download it on other computer and transfer it via usb and run it in safe mode.

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Related Solutions

#4
August 18, 2009 at 15:03:35
hi sorry for not getting back to you but when i tryed to download that anti virus program in the middle of it i gave me a trojen that i have just now got off this computer and do you have another program that i might be able to use

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#5
August 18, 2009 at 17:35:46
"i tryed to download that anti virus program in the middle of it i gave me a trojen" What do mean?

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#6
August 18, 2009 at 19:31:20
while i was instaling it mcafee popped up and said there was a trojan and i also could not go any further in the instaling process if i do not reply back tonight i have gone asleep and will get up early and continue this converstion

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#7
August 18, 2009 at 20:09:58
Where you running it in safe mode? What was the name of virus mcafee detected?

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#8
August 19, 2009 at 12:38:12
No I did not run it in safe mode andbi don't feel like getting
another virus cuz it took me two days to get it off

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#9
August 19, 2009 at 12:43:25
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode and make sure you are connected to internet. If avz.exe doesn't start, then try to rename the file avz.exe to game.pif and try to run it again. Pause/Stop your antivirus, firewall software (if any), close games, text editors and all other programs; leave Internet Explorer/Firefox running, before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility.

--> Please navigate to "File" => "Custom Scripts". Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteAVUpdate;
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script.

--> Choose from the menu "File" => "Standard scripts" and mark the "Healing/Quarantine and Advanced System Analysis" check box. Click on the "Execute selected scripts" button.
Automatic scanning, healing and system check will be executed. A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscure.zip. Upload virusinfo_syscure.zip to rapidshare.com and paste the link here.
* It is necessary now to reboot your machine, because AVZ might disturb some program operations (like antiviruses and firewall) during the system scan. All applications will work properly after the system restart.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

In your next reply, please include download links to the following:
[*] virusinfo_syscure.zip
[*] DDS Logs

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#10
August 19, 2009 at 19:32:09
when i tryed to run the avz.exe file it blocked it like it blocked out superanti spyware or malwarebytes and i am really getting mad at this virus

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#11
August 19, 2009 at 19:39:53
Did you try renaming it?

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#12
August 19, 2009 at 20:20:11
ok i have winzip and it opened it up and would not work so i closed that and tryed to uninstal winzip and could not find the file so i opened up the winzip again and this virus deleted the avs.exe file :(

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#13
August 19, 2009 at 20:32:26
oh and i tryed to reinstal it and when i got the windows extract to work right when i got into the exe file just like that it deleted itself

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#14
August 19, 2009 at 20:33:27
Try this: http://www.z-oleg.com/avz.exe make sure you rename the file to something like game.pif before you download it. Right click save as on the above link.

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#15
August 19, 2009 at 20:44:31
YAYYYYYYY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! it works !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!what do i do now?

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#16
August 19, 2009 at 20:55:09
hey i checked all the healing options and checked all the search parameters i wanted to and i started and it is runing really good so far

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#17
August 19, 2009 at 22:21:20
hey i did the avs scan and it popped up with no infected software and so i still tryed system restore but did not come up with any avail so when i tryed to open avs up again it said i did not have permission like superanti spyware and malwarebytes so..... idk i am lost:(

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#18
August 20, 2009 at 07:03:04
Follow: Response Number 9

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#19
August 20, 2009 at 09:32:26
umm hey i can not find the virusinfo_syscure.zip file to put my info in and if it makes any differance i just downloaded the avz.exe file by itself

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#20
August 20, 2009 at 19:19:53
No it doesn't make difference if its avz by itself. If you did your steps correctly that file should be there. Read carefully the directions.

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