I need help getting rid of a virus?

October 17, 2010 at 17:40:34
Specs: Windows XP, pentium 4
Hello, I have a virus and it has taken over my other computer. It came out of no where. My son was playing club penguin and next think I know the computer is freezing. I tried restoring to an earlier date and it didnt help. I ran everything I have but it stops it mid way through. I have about 3 minutes when I first log on then it takes over. I doesnt allow me to click the start button on the bottom right of my screen nor can i right click and close anything. I dont even know where to start. It would not even let me post here I had to boot up my other laptop.

Any Suggestions?


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#1
October 17, 2010 at 19:24:11
'I ran everything I have'
Like what? Why not tell us what you have tried? Makes sense to me.

1st thing to do is tap f8 on startup and go into safe mode. Once in safe mode, use msconfig and disable ALL start up items. Then reboot and download:
1- rkill.exe will disable the running process
2- tdss killer will remove the rootkit if one is found
3- Malwarebytes...do a full scan and remove all it finds.
Run them in that order

I would suggest you google for those so you can have hands on experience at finding solutions.
Good Luck ;-)
If you don't know how, here is a how-to
http://www.computing.net/howtos/sho...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
October 18, 2010 at 05:33:47
what specific event leads you to believe it is a virus?

larry


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#3
October 18, 2010 at 06:31:59
Thats the only thing I can think of. All the sudden my computer is not working right. Half the time I boot it up now I get a blue screen with nothing on it but if I hit cntr alt del then I get the task manager. My Google is constantly redirecting and thats only when I can actually get it to work. After about 5 minutes my computer freezes.

I ran the rkill and the tdss and neither found anything. I also updated and ran spydoctor and superantispyware and the quick scan of MBAMM, I am now running the long scan for MBAMM.

What else would you suggest it could be?

That


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Related Solutions

#4
October 18, 2010 at 06:48:52
Well you can try combofix...read and follow the online guide carefully:
http://www.bleepingcomputer.com/com...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#5
October 18, 2010 at 08:21:33
"My Google is constantly redirecting"
ok that is a virus, but your intial post could have been a hardware failure.

larry


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#6
October 18, 2010 at 15:28:49
Alright so I ran everything that has been mentioned, I went through the instructions and I am now at a place where I can identify the main problem. I assume this is a virus. I will be looking at a page and it just redirects. If I go to Google and put in the symptoms I get a list of results but it redirects me from going to any of them. Just a minute ago I was on ESPN and it just all the sudden redirected that page to an ads page and it redirected the other tab I had open as well to an ads page.

What do you guys think this is?


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