Solved i help with a bad virus

October 12, 2011 at 13:02:15
Specs: Windows 7
hi i need help badly when im using my laptop on ther internet it randomly opens new tabs itself and brings up adds. and when i try to use any program on my pc it shuts the program down like malwarebytes i cant open it. I have tried virus scans in safe mode but as soon as it finds a virus in the scan my laptop shuts down itself HELP please this is realy anoying. Thanks

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✔ Best Answer
October 12, 2011 at 15:13:42
try the whole thing again in safe mode with networking....tap f8 on bootup and select that.

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#1
October 12, 2011 at 13:28:11
why not LIST WHICH PROGRAMS you have tried so we can suggest some for you

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#2
October 12, 2011 at 13:32:29
i have tried malwarebytes avg and a few other programs it basicly disables all my programs i want to use like itunes everyting and i cant remove the virus in safemode it shuts down my laptop every time i try to remove it

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#3
October 12, 2011 at 14:08:37
try these 3 progs in the exact order
1- rkill
http://www.bleepingcomputer.com/dow...
2- tdss killer
http://support.kaspersky.com/faq/?q...
3- malwarebytes
After using the above, run a full scan on malwarebytes and then reboot the laptop.

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#4
October 12, 2011 at 14:31:28
followed teh instructions all up to the malwarebytes part and during the scan it closed malwarebytes and then i cant re open it

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#5
October 12, 2011 at 15:13:42
✔ Best Answer
try the whole thing again in safe mode with networking....tap f8 on bootup and select that.

Some HELP in posting on Computing.net plus free progs and instructions 7 Medals


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