Solved I have unintentionally got ask as am toolbar and search engi

June 5, 2015 at 21:45:51
Specs: Windows 7
I have unintentionally got ask as am toolbar and search engiby trying to download card games - it came as doctopdg

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June 5, 2015 at 23:29:35
✔ Best Answer
This should help:

It's probably best to also run some malware scans with something like malwarebytes:

That's the free version. It's probably all you need. It may find some other junk you've unintentionally downloaded.

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June 6, 2015 at 05:53:49
Here are your next 2 steps, there will be more steps needed, after I see the results of these logs.

Run them in this order.

Step 1: Run AdwCleaner
Author's site
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 2: Run Junkware Removal Tool
Download Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.

message edited by Johnw

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June 10, 2015 at 11:30:17
Download and run Reason Core Security.

Once it runs, let me know if the toolbar and search are gone.

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