i have a virus that I can not remove

Microsoft Windows vista ultimate - 32-bi...
August 28, 2010 at 16:02:54
Specs: Windows Vista
I have a virus that I can not removewith either Panda or hijackthis
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3HUW09UW\upgrade[1].cab[upgrade.exe][wyyo.dll]

See More: i have a virus that I can not remove

August 31, 2010 at 12:26:08
I'm not sure if this is a permissions issue or a "this process is being used" issue, but I think that either way, restarting your machine into safe-mode, logging in as administrator, and manually removing the file would work.

Another, easier approach to this would be renaming the file, renaming the folder that the file is in, restarting the machine and then trying to delete it. That might now work, but it could be worth a try.

To start up the computer into Safe-mode, shutdown the computer, turn the computer back on and, before windows starts, continually press f8 until a black and white menu come up. When in the menu, select safe-mode and, once the comptuer starts up, log in as administrator. Locate the file, delete it, and restart the machine normally.

Hope this helps!

Report •
Related Solutions

Ask Question