i have a virus on my laptop that won't let me

April 4, 2011 at 15:32:35
Specs: windows xp
i have a virus on my laptop that won't let me use the mouse. so i can't do anything at all. what can i do about this. oh yeah its a note book so i dont have a disk drive please help me. p.s i dont have any files i care about so if that helps.

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#1
April 4, 2011 at 19:39:25
try a usb optical mouse and see if that works

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
May 29, 2011 at 17:31:50
This sounds like a Windows virus. Try booting up in safe mode. Hold down F8 while your system is powering up. When you get to the 1st menu, select "safe and networking" mode. This normally ensures that no non-Microsoft programs automatically start with Windows.

Assuming that the pests did not start this time, run a full scan with your installed anti-virus program (clean/destroy any pests that are found). Also, run a full scan with your installed anti-spyware program. That usually does the trick.

If that didn't work, the pests can still be eradicated by taking out your hard drive, attaching it as a secondary drive on a healthy system, and running anti-virus scan on the problematic drive from the healthy system.

I've done both of the above at times with success.

Good luck.


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