I have a virus of some sort on my hotmail acc

March 11, 2011 at 02:36:44
Specs: Windows XP
I have some sort of virus on my hotmail account, and it is sending alsorts of rubbish and rude stuff to random people from my contacts list. I am starting to get blocked from everyones mail, as they are getting fed up of it, how can i get rid of it please, and in simple mans terms as i am useless with anythimng like this

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#1
March 11, 2011 at 03:16:54
Move your contacts list on to a file on your pc. Load them manually when you need them. Or delete the account and start again with a new one?

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#2
March 11, 2011 at 03:19:37
thankyou, how do i delete the account and start again?

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#3
March 11, 2011 at 03:21:28
The easiest way to prevent unauthorised access to an email account is to simply change the password. Do this first, and make it secure. No family names, no pet names, no birth dates etc....

If the emails are coming from your email address this should stop it happening again. They would need to spoof your email address in the future to do this after you change your password.

If you have a mailer worm on your pc it is a two step process. First while you have access to your email configuration page, change the password (preferably from a different pc. e.g. a friends or family members). Then run some antimalware scans.


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#4
March 22, 2011 at 11:42:33
I have the same problem with my hotmail, yesterday it sent out junk span to everyone in my address book. This is what happened, my Norton anit-viurus expired yesterday and wanted me to renew it but I was busy so I closed it out. 10 minutes later my inbox was filled with all these emails to people in my address book that were undeliverable. I tried to send an email and hotmail refused, said I had exceeded the limit of mail allowed to be sent in one day. I then renewed Norton and all of a sudden I could send emails through hotmail again. My computer is only 2 months old, I know there are no virus's on it. Could that have been the problem?
I changed my password but don't know how to run a antimalware scan on the account.

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