I have a virus and cannot stop it

June 5, 2009 at 17:54:21
Specs: Windows Vista
Hi. I just screwed up my computer by downloading a trojan. I cant stop it. It basically has taken over my computer! Norton says I have 2 things that need attention, but the virus shut down email-spam protection and firewall. Basically, my computer is vonerable to anything. I say fix, but it doesnt. The virus has taken over norton. I also tried to go to the virus protection software through file, but it blocked it. I really need help becuase I have so many important things on my computer, and I really do not want to re-install the whole computer! What can I do?! My computer is basically controlled by the virus!

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June 5, 2009 at 18:16:12
Don't Panic post screenshot of what symantec detected make sure path and name of the trojan are visible.


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June 6, 2009 at 18:45:00
back up everything that you have and go

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June 6, 2009 at 20:28:22
Trust neoark. He/she is one of the best on c/n. Be patient and follow his steps carefully.

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.

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